UltraComfort UC556-MLA Vega Medium/Large Size 2 Zone Zero Gravity Lift Chair
Authorized UltraComfort Dealer
Fast 4-7 Day Delivery • Lifetime Frame Warranty • 3 Year Electrical Parts Warranty
- ✓ Patented Comfort System: Independent footrest and backrest controls with Zero Gravity, Flat Sleep, and Trendelenburg positions.
- ✓ Superior Support: No-gap cushioning and overstuffed backrest for full-body comfort.
- ✓ Easy AutoDrive Remote: One-touch controls with programmable positions and safety lock.
- ✓ Optional Upgrades: Heat and massage therapy, footrest extension, or Brisa fabric.
- ✓ Included: Free White Glove Installation/Delivery.
UltraComfort UC556-MLA Vega Medium/Large Size 2 Zone Zero Gravity Lift Chair - Wicker is backordered and will ship as soon as it is back in stock.
Delivery and Shipping
Delivery and Shipping
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
Countries We Ship To: United States
Future Expansion: We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
Domestic Shipping (United States)Standard Shipping: Free shipping for orders over $200Flat Rate Shipping: $15 flat rate for orders under $200
No Hidden Fees:All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
Processing Time:Orders are processed within 1 business day (Monday to Sunday)
Order Cut-Off Time:Orders placed before 5 PM Central Time will start processing on the same day
Weekend and Holiday Orders:Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
Domestic Shipping:Standard Shipping: 4-7 business days Expedited Shipping: 1-2 business days
Notes:Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
Reliable Carriers:
We work with trusted carriers in the industry to guarantee your package is delivered securely.Domestic Carriers: USPS, FedEx, UPS
Shipment Tracking:Tracking information is included with every order and will be sent to you by email once your order has been shipped.
Insurance:All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
Tracking Information:After your order has been shipped, you will receive an email containing:Tracking NumberCarrier NameLink to Track Your Package
How to Track Your Order:Visit https://precisionperformances.com/apps/track123 or the carrier's website.Enter your tracking number to view the status and estimated delivery date.
Assistance:If you have questions or need assistance with tracking, please contact our Customer Service
8. Delivery Issues
8.1 Delayed or Lost Packages
Delayed Delivery:If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374
Lost Packages:If your tracking information indicates that your package was delivered but you have not received it:Verify the shipping address provided.Check with neighbors or building management.Contact us for further assistance.
8.2 Damaged Packages
Reporting Damage:If your package arrives damaged:Note damage on the BOL before signingTake photos of the damaged packaging and items.
Contact us within 7 business days at support@precisionperformances.com
Resolution:We will work with you to arrange a replacement or refund as appropriate.
9. Missing Items
Reporting Missing Items:If any items are missing from your order:Contact us within 7 business days of receiving your package.Provide your order number and details of the missing item(s).
Resolution:We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
Returns:Returns are accepted within 30 days of receiving your order.
Conditions for Returns:Items must be unused, undamaged, and in their original packaging.Certain items like custom or perishable goods may not be eligible for returns
Return Shipping Costs:
Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
Refunds:Refunds are processed within 7 business days after receiving the returned item.Refunds will be issued to the original payment method.
For More Information:
Please refer to our Refunds and Return Policy for detailed information.
11. Incorrect Address
Address AccuracyPlease ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Returned Packages:If a package is returned to us due to an incorrect address:We will contact you to arrange reshipment.Additional shipping charges may apply.
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
Customer Service Email: support@precisionperformances.com
Customer Service Phone: (844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407Precision Performances11111 Drumadoon DrRichmond Texas 77407United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Price Match Guarantee
Price Match Guarantee
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.Our 100% Price Match Guarantee is subject to the following conditions
Promotions like rebates or buy-one-get-one-free offers are excluded.Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).The competitor must be an authorized retailer of the exact same item, including model and specifications.The price match will consider the item price, sales tax, and shipping costs.Price matching is not applicable to exchange orders or replacement items.
Returns
Returns
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
Email: support@precisionperformances.com
Phone: (844)-513-6374
Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
- Contact Customer Service:
Email us at support@precisionperformances.com or call (844)-513-6374 within 30 days of receiving your order.
Provide your order number and a detailed reason for the return.
- Return Authorization:
Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
- Package the Item Safely:
Pack the item securely in its original packaging.
Make sure to include all accessories, manuals, and any free gifts.
- Include Documentation:
Add the return authorization form along with any required supporting documents or images.
- Attach Shipping Label:
Download and print the return shipping label provided in our email.
Affix the label to the outside of the package.
4.3 Shipping the Return
Shipping Method:
Use either FedEx, UPS or USPS
4.3 Shipping the Return
Ship the package within 7 days of receiving the return authorization.
Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
Customer Responsibility:All return shipping costs must be paid by the customer.
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
Items must be unused, undamaged, and returned in their original packaging.
Return request must be made within 30 days of receipt.
Refund:
A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
Contact us within 48 hours of receiving the item.
Documentation:
Please provide photos or videos showing the defect or damage.
Resolution:
We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
Inform us immediately upon receipt.
Resolution:
We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
We will initiate an investigation with the carrier.
If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
Custom or Personalized Products:
Items that are made to your specifications or clearly personalized.
sanitary or intimate items:
Underwear, swimwear, and personal care items are included, unless unopened and unused.
Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
Approval:Refunds are issued after we receive and inspect the returned item.
Notification:You will be notified by email about the approval or rejection of your refund.
Condition:Items must comply with the return eligibility criteria stated in Section 3.
8.2 Refund Processing
Method:Refunds will be issued to the original payment method used during purchase.
Time Frame:
Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
Condition Issues:
Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
Late Returns:
Items returned more than 30 days after delivery.
9. Exchanges
Eligibility:
We replace defective, damaged, or incorrect items.
Process:
To request an exchange, contact us at support@precisionperformances.com
Shipping Costs:
We cover return shipping for defective or incorrect items.
Customers are responsible for return shipping costs when returning items due to a change of mind.
10. Timelines
Return Window:
Returns must be reported and shipped within 7 days of receiving the product.
Return Processing:
Once we receive and inspect your returned item, we will process your refund within 7 business days.
Refund Period:
Once approved, the refund will be credited to your account within up to seven 7 business days.
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
Visit our FAQ page
Contact our Customer Service team:
Email: support@precisionperformances.com
Phone: (844)-513-6374
Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
UltraComfort UC556-MLA Vega Medium/Large Size 2 Zone Zero Gravity L...
✓ Authorized Online Dealer
✓ Free Shipping No Sales Tax (Some Exclusions May Apply)
✓ We Beat The Lowest Prices
✓ Fast 4-7 Day Delivery
✓ Manufacturer Warranty Included
✓ Questions? Call Our Experts (844) 513-6374
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
UltraComfort UC556-MLA Vega Medium/Large Size 2 Zone Zero Gravity Lift Chair w/ Patented Positioning Technology which allows you to independently adjust the footrest and the backrest
Unlimited Customizable Positioning | Zero Gravity | Flat Sleep Position | Trendelenburg Position | Quiet Motor Technology | 375 lb Capacity | Made in America
The UltraComfort UC556-M Zero Gravity Lift Chair/Recliner, featuring the innovative Stellar Comfort technology, offers a level of relaxation and rejuvenation that was previously unattainable at home. With just the touch of a button, you can silently (no noisy motors) transition into an unlimited range of positions using the patented AutoDrive hand control. Choose from pre-programmed positions or manually adjust to find the perfect setting for your comfort. The UC556-M is designed to accommodate individuals up to 375 lbs, with an overstuffed biscuit-style backrest that feels like lying on a plush cloud. For added luxury, optional heat and vibration massage therapy are available for an additional fee. With Stellar Comfort, you’ll experience unparalleled relaxation in a lift chair that stands above the rest.
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Zero Gravity Lift Chair for even spinal pressure relief
The UltraComfort UC556-MLA is one of the only zero gravity lift chairs available today in the market. Zero Gravity was first developed by NASA massageists as a way to remove the extreme stress our astronauts' spines felt as they were launched into orbit. By moving the legs up to heart level in the recline position, all pressure is equally distributed along the spine. Many chiropractors believe that this is the "healthiest way to sit." Zero Gravity has become a very popular position in massage chairs, lift chairs and now living room recliners and lift chairs.
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Patented Positioning Technology to independently adjust footrest and backrest
While it may seem like a luxury, you will soon find that having power reclining furniture and its customized position capability is a necessity for your home. The StellarComfort Collection comes with the patented positioning technology which allows you to independently adjust the footrest and the backrest independently in order to facilitate positions that place the feet above the heart reducing lower back pressure and any foot swelling. Customized motion means that you can stop the recliner seat and back with simultaneous movement at whatever position best suits you, whether you need to soothe back pain or sit up and eat a snack while you watch TV. Gentle, power motion is suitable for all levels of mobility and is as easy to use as a single touch.
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Full-Body Comfort to eliminate gaps and enhance support
Unlike recliners that are built with a two or three-piece seat and leg rest cushion, the StellarComfort UC556-MLA has a no-gap cushion that extends from the seat to the feet. This style offers fuller comfort and support for your legs and eliminates the open gap that toddlers can get fingers or toys stuck in.
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Optional Heat & Vibration Massage Therapy for soothing muscle relief
For a small additional fee, you can relax and soothe your muscles with the four-motor heat and massage system. Adjust the zones, intensity and pattern of the vibration while your muscles relax in the soothing heat of the three-pillow waterfall backrest and all of the StellarComfort positions.
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Easy to Use Remote with AutoDrive 3.0 Technology for effortless control
You will no longer have to worry about fumbling around with the remote in a dark room. With the StellarComfort UC556-MLA, you will enjoy the newly upgraded and user-friendly features of the AutoDrive 3.0. Featuring an ergonomic hand control design, the shape, as well as the finger groove on the back, make it very easy to hold. The single button layout takes the guesswork out of operating a StellarComfort chair. You will also enjoy Programmable Positioning buttons where all 4 position control buttons are programmable to suit your needs precisely. Lock Function limits or restricts hand control usage for safety or convenience should you want it. You can learn more about this here.
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Battery Backup to ensure chair operation during power outages
Have you ever worried about how you'd get out of your chair in the event of a power outage? With the UltraComfort UC556-M StellarComfort Lift Chair you no longer need to concern yourself with such thoughts. With the easy to use battery backup system, each UltraComfort recliner has a battery backup system in the electrical transformer which operates on two 9 volt batteries. In the event of a power failure, the battery system will raise the chair from the reclined to the seated position. The batteries should be replaced after one use just to be safe.
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Fully Customizable (10 fabric options) to match your style and needs
The UC556-M comes with many different fabric options sure to meet your needs. You can choose from 10 different standard color and fabric options and also the amazing UltraPlush Brisa Collection of Performance Fabrics designed to completely enhance your overall experience by utilizing breathable technology with a plush and luxurious feel. The UltraPlush Brisa collection was developed to withstand above average wear and tear in order to be over 10x more durable than industry standard fabric. Another benefit of the UltraPlush Brisa is that it cleans effortlessly with soap and water and releases light stains very easily.
Please Note: The Ultra Plush Brisa line requires an additional 4-6 weeks of lead time.
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MADE IN THE USA for high-quality craftsmanship
All UltraComfort products are made and manufactured in the U.S.A. by Americans at the 200,000 squarefoot facility in Laflin, PA. You can checkout the video of the operation in our videos tab.
Warranty
UltraComfort America offers a Lifetime Warranty on the Chair Frame, Lift Frame, Recline Frame, and Recline Mechanism of all of their lift chairs and recliners. UltraComfort America backs all of their products with the best warranties in the industry. Although we do not expect you to have any repair issues with our products, should an issue arise, UltraComfort has you covered. In most instances, you will be able to diagnose an issue over the phone, saving you valuable time and money. UltraComfort repairs will take less time, and on average you will be reimbursed more money for these repairs. You can reach UltraComfort's customer service line directly at 1-866-793-5100.
Warranty:
Lifetime Warranty in Chair Frame, Lift Frame, Recline Frame, Recliner Mechanism: Yes
Warranty on Electrical Parts: 3 YR
Warranty on Mechanical Labor: 1 YR
Warranty on Electrical Labor: 1 YR
Warranty on Fabric, Foam, and Pocketed Coils: 1 YR
You can download a copy of their warranty here.
Fabric Options
BRISA* | ORIGINAL & BRISA* | DISTRESSED
UltraPlush Brisa: Plush and durable fabric with climate control. * $350 Extra Charge*4 to 6 weeks Lead Time.
STANDARD FABRICS
Standard Fabric (No Upcharge). *4 to 6 weeks Lead Time.
Upgrades
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Heat/Vibration Massage $280
Two-motor* heat & vibrating massage.
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Footrest Extension $150
Adds up to an additional 5” to the footrest.
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UltraPlush Brisa $704
Plush and durable fabric with climate control.
Videos
Specifications
| Product Name |
UltraComfort UC556-MLA Vega Medium/Large Size 2 Zone Zero Gravity Lift Chair |
| Downloads |
|
| Comfort Zone(s) | 2 |
| Size | Medium/Large |
| Weight Capacity | 375 LB |
| Height Range | 5'3" - 5'11" w/o footrest extension |
| Power Pillow | No |
| Power Lumbar | No |
| Heat & Vibration | Optional Add-On |
| Footrest Extension | Optional Add-On; Adds 5" |
| USB | No |
| Positioning | Stellar |
| Eclipse Technology |
No |
| Chaise Seat | Yes |
| Pocketed Coil Seat | No |
| Back Style | Biscuit |
| Removable Back Type | Bolt |
| Overall Width | 38” |
| Overall Height | 45” |
| Overall Depth (Seated) | 42” |
| Width Between Arms | 20” |
| Floor to Top Seat | 20” |
| Seat Depth | 21.5” |
| Seat to Top of Back | 29” |
| Seat to Top of Arm | 6.5” |
| Seat Angle Raised | 14° |
| Distance Required from Wall reclined | 26” |
| Extension reclined from Back of Seat to end of Foot Rest | 43” |
| Lifetime Warranty, Chair Frame, Lift Frame, Recline Frame, Recline Mechanism | Yes |
| Warranty on Electrical Parts | 3 YR |
| Pro-Rated Years 4 Thru 7 | Yes |
| Warranty on Mechanical Labor | 1 YR |
| Warranty on Electrical Labor | 1 YR |
| Warranty on Fabric, Foam and Pocketed Coils | 1 YR |
| Head Rest Cover | Yes |
| Arm Covers | No |
| Straight Lift | Yes |
| Hand Control Routing | Outside Arm |
| Extra Pocket Available | Standard |
| Place of Origin | USA |
