When will my order ship and arrive?
Order processing times vary by brand. Orders may ship the same business day or within 1-2 days. Occasionally, shipments may be delayed due to unforeseen circumstances. On average, delivery takes 4-7 days. If delivery times exceed this range, it will be noted on the product page.
We are committed to providing the fastest processing and shipping times in the industry, all while ensuring an exceptional customer experience through our dedicated support team.
What payment options are available? We accept:
- Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
- Apple Pay
- Google Pay
What’s your policy on returns?
We offer a 30-Day Money Back Guarantee on all items. For details, please refer to our 30-Day Return Policy at the bottom of the page.
You can cancel an order for a full refund as long as it has not yet shipped. To cancel, please notify us immediately at support@precisionperformances. Once the order has shipped, it will be subject to our 30-Day Return Policy.
What should I do if my product arrives damaged?
Inspect the packaging thoroughly upon arrival. If you notice any damage, including damage to the box, make a note of it when signing for delivery. If you suspect damage but cannot open the package during delivery, write “suspect damage” on the receipt. If the item is damaged, email photos to support@precisionperformances, and we will arrange a replacement or compensation.
What are the steps to place an order?
To order online, click “Add To Cart” for your chosen product and proceed to checkout. Enter your shipping and payment details to complete the purchase. To order by phone, call us at (844)-513-6374, you’ll receive an instant order confirmation, and we’ll begin processing your order immediately.
How can I find out when my order will be shipped?
After placing your order, you’ll receive a confirmation email with your credit card authorization and shipping/billing details. We will email you a shipping confirmation with a tracking number once your order leaves the warehouse. If an item goes out of stock, we will notify you by email or phone within one business day. We make every effort to keep all products listed on our website in stock, but high demand can sometimes lead to quick sellouts.
Is sales tax applied to my order?
As we are based in Texas, sales tax is only charged if the order is shipped to Texas. This can result in significant savings compared to other retailers.
Is it possible to modify my order?
Yes, you can make changes to your order at no additional cost by emailing us at support@precisionperformances. Any price differences will be either refunded to your card or will be invoiced separately. Changes can only be made before the order ships.
For immediate further assistance regarding your order, email support@precisionperformances or call (844)-513-6374
