Shipping Policy

Effective Date: 7/26/2025

1. Introduction

At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com

 

2. Shipping Destinations

• Countries We Ship To: 
  • United States

 

• Future Expansion: 
  • We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.

 

3. Shipping Costs

• Domestic Shipping (United States)
  • Standard Shipping: Free shipping for orders over $200
  • Flat Rate Shipping: $15 flat rate for orders under $200
• No Hidden Fees:
  • All shipping costs are clearly calculated and shown at checkout, with no hidden fees.

4. Order Processing Time

• Processing Time:
  • Orders are processed within 1 business day (Monday to Sunday)
• Order Cut-Off Time:
  • Orders placed before 5 PM Central Time will start processing on the same day
• Weekend and Holiday Orders:
  • Orders made on weekends or public holidays will be handled and processed on the following business day.

5. Estimated Delivery Time

• Domestic Shipping:
  • Standard Shipping: 4-7 business days 
  • Expedited Shipping: 1-2 business days 

• Notes:
  • Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.

 

 

6. Shipping Methods and Carriers

• Reliable Carriers:
• We work with trusted carriers in the industry to guarantee your package is delivered securely.
  • Domestic Carriers: USPS, FedEx, UPS

• Shipment Tracking:
  • Tracking information is included with every order and will be sent to you by email once your order has been shipped.
• Insurance:
  • All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.

 

7. Order Tracking

• Tracking Information:
  • After your order has been shipped, you will receive an email containing:
    • Tracking Number
    • Carrier Name
    • Link to Track Your Package

 

• How to Track Your Order:
  • Visit https://precisionperformances.com/apps/track123 or the carrier's website.
  • Enter your tracking number to view the status and estimated delivery date.
• Assistance:
  • If you have questions or need assistance with tracking, please contact our Customer Service

8. Delivery Issues

8.1 Delayed or Lost Packages

• Delayed Delivery:
  • If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374

 

• Lost Packages:
  • If your tracking information indicates that your package was delivered but you have not received it:
  • Verify the shipping address provided.
  • Check with neighbors or building management.
  • Contact us for further assistance.

 

8.2 Damaged Packages

• Reporting Damage:
  • If your package arrives damaged:
    • Note damage on the BOL before signing
    • Take photos of the damaged packaging and items.
      
    • Contact us within 7 business days at support@precisionperformances.com

 

• Resolution:
  • We will work with you to arrange a replacement or refund as appropriate.

 

9. Missing Items

• Reporting Missing Items:
  • If any items are missing from your order:
  • Contact us within 7 business days of receiving your package.
  • Provide your order number and details of the missing item(s).

• Resolution:
  • We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.

 

10. Return and Refund Policy

• Returns:
  • Returns are accepted within 30 days of receiving your order.

• Conditions for Returns:
  • Items must be unused, undamaged, and in their original packaging.
  • Certain items like custom or perishable goods  may not be eligible for returns

 

• Return Shipping Costs:
• Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
• Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.

 

• Refunds:
  • Refunds are processed within 7 business days after receiving the returned item.
  • Refunds will be issued to the original payment method.

 

• For More Information:
• Please refer to our Refunds and Return Policy for detailed information.

 

11. Incorrect Address

• Address Accuracy
  • Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
• Returned Packages:
  • If a package is returned to us due to an incorrect address:
    • We will contact you to arrange reshipment.
    • Additional shipping charges may apply.

 

12. Contact Information

If you have any questions or concerns about your shipment, feel free to contact us:

• Customer Service Email: support@precisionperformances.com
• Customer Service Phone: (844)-513-6374
• 11111 Drumadoon Dr Richmond Texas 77407
  • Precision Performances
  • 11111 Drumadoon Dr
  • Richmond Texas 77407
  • United States

Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.

 

13. Changes to This Shipping Policy

We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.

Thank you for shopping with Precision Performances !

We value your business and are dedicated to delivering the first-class service you deserve.