Privacy Policy
Effective Date: 7/29/2025
1. Introduction
Precision Performances ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Precision Performances
This Privacy Policy governs your use of our website, www.precisionperformances.com, along with its related subdomains (together referred to as our "Service"). By accessing or using our Service, you acknowledge that you have read, understood, and agree to how we collect, store, use, and disclose your personal information as outlined in this Privacy Policy and our Terms Of Service
2. Definitions and Key Terms
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Cookie: A small file created by a website and stored on your web browser. It helps identify your browser, collect analytics, and remember details about you, like your language preference or login information.
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Company: When this policy says "Company," "we," "us," or "our," it means Precision Performances, based in the United States, and responsible for handling your information under this Privacy Policy.
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Country: The location where Precision Performances or its owners/founders are based in this case, the United States.
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Customer: Refers to the company, organization, or person that signs up to use the Precision Performance service to manage relationships with your consumers or service users.
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Device: Any device connected to the internet such as a phone, tablet, computer, or any other device that can access www.precisionperformances.com and use its services.
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IP Address: Every device connected to the Internet is given a unique number called an Internet Protocol (IP) address. These numbers are typically assigned based on geographic regions.
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Personnel: Refers to people who work for Precision Performances or are hired under contract to provide services for the company.
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Personal Data: Any information that, alone or combined with other data including a personal identification number can identify an individual
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Service: Refers to the service offered by Precision Performances as outlined in the applicable terms and available on this platform.
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Third-Party Service: Refers to advertisers, contest sponsors, marketing and promotional partners, and others who supply content or offer products and services we believe may be of interest to you.
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Website: The Precision Performances website, accessible at the following URL: www.precisionperformances.com
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You: An individual or organization registered with Precision Performances to access and use the Services.
3. Information We Gather
We gather information from you when you:
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Visit our website.
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Register on our site.
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Place an order.
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Subscribe to our newsletter.
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Respond to a survey.
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Fill out a form.
Personal Information Collected:
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Name / Username
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Email addresses
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Phone numbers
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Mailing addresses
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Billing addresses
4. How We Utilize the Information We Collect
We may use the information we collect from you for the following purposes:
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To personalize your experience: your information enables us to better address your individual needs.
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To Improve our Website: we continuously work to enhance our website’s features based on the information and feedback we receive from you.
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To Improve Customer Service: your information enables us to address your customer service requests and support needs more efficiently.
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To Process Transactions: We may use the information you provide to handle your orders and transactions.
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To manage contests, promotions, surveys, and other site features.
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To Send Periodic Emails: we may use the email address you provide to send information, updates, and notifications about your order or inquiry.
5. Information from Third Parties
5.1 End User Information from Third Parties
We may collect end-user data needed to deliver our services to customers. End users might voluntarily share information they’ve made public on social media platforms. You can manage how much of your information is visible by adjusting your privacy settings on those social media sites.
5.2 Information About Customers from Third Parties
We may obtain certain information from third parties when you contact us. For instance, we might receive automated fraud detection data from third-party services. Additionally, we collect information that is publicly available on social media platforms.
6. How We Share Your Information
We may share your information with:
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Third-Party Service Providers: Trusted entities that help us operate our website, manage our business, or provide services to you, provided they agree to keep your information confidential.
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Affiliates: Our subsidiaries, joint venture partners, or other companies we control or that share common control with us.
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Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.
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Legal Requirements: When mandated by law or in response to valid requests from public authorities.
7. Cookies and Similar Technologies
We use cookies and similar tracking technologies to monitor activity on our Service and store certain information.
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Cookies: Small data files that may contain an anonymous unique identifier. These files are sent from a website to your browser and stored on your device.
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Use of Cookies: To enhance your experience, remember your preferences, and gain insights into how you use our Service.
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Managing Cookies: You can set your browser to block all cookies or to notify you whenever a cookie is being sent.
8. Data Security
We employ multiple security measures to protect the safety of your personal information:
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Secure Servers: All sensitive information you provide is transmitted using Secure Socket Layer (SSL) technology.
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Encryption: Payment Information is encrypted and securely stored in our payment gateway provider’s database.
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Access Controls: Information is accessible solely to authorized personnel with designated access rights.
Note: Although we work hard to safeguard your personal information, no method of internet transmission is completely secure.
9. Data Retention
We will keep your personal information only as long as needed to fulfill the purposes outlined in this Privacy Policy and to meet our legal obligations.
10. Your Rights
Based on your location, you may have the following data protection rights:
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Access: The right to obtain copies of your personal information upon request.
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Correction: The right to ask us to correct any information you believe is inaccurate.
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Deletion: The right to ask us to delete your personal information.
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Restrict Processing: The right to ask us to restrict the processing of your personal information.
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Object to Processing: The right to oppose our processing of your personal information.
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Data Portability: The right to request the transfer of your data to another organization.
To exercise these rights, kindly reach out to us at support@precisionperformance.com
11. Children's Privacy
Our services are not designed for individuals under 13 years old. We do not knowingly gather personal information from children below this age.
12. Cross-Border Data Transfers
Your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental area.
13. Links to Other Websites
Our Service may include links to third-party websites or services that we do not own or control. We are not responsible for the content or practices of these third-party sites.
14. Changes to This Privacy Policy
We may revise our Privacy Policy occasionally. When we do, we will post the updated policy on this page along with a new "Effective Date."
Your ongoing use of the Service after any changes demonstrates your acceptance of the new Privacy Policy.
15. Contact Us With Any Questions
If you have any questions about this Privacy Policy, feel free to contact us at:
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Email: support@precisionperformances.com
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Phone: (844)-513-6374
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Address: 11111 Drumadoon Dr Richmond Texas 77407
Refunds and Return Policy
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
- Email: support@precisionperformances.com
- Phone: (844)-513-6374
- Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
- Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
- Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
- Contact Customer Service:
- Email us at support@precisionperformances.com or call (844)-513-6374 within 30 days of receiving your order.
- Provide your order number and a detailed reason for the return.
- Return Authorization:
- Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
- Package the Item Safely:
- Pack the item securely in its original packaging.
- Make sure to include all accessories, manuals, and any free gifts.
- Include Documentation:
- Add the return authorization form along with any required supporting documents or images.
- Attach Shipping Label:
- Download and print the return shipping label provided in our email.
- Affix the label to the outside of the package.
4.3 Shipping the Return
- Shipping Method:
- Use either FedEx, UPS or USPS
4.3 Shipping the Return
- Ship the package within 7 days of receiving the return authorization.
- Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
- Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
- Customer Responsibility:
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
- Items must be unused, undamaged, and returned in their original packaging.
- Return request must be made within 30 days of receipt.
Refund:
- A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
- Contact us within 48 hours of receiving the item.
Documentation:
- Please provide photos or videos showing the defect or damage.
Resolution:
- We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
- Inform us immediately upon receipt.
Resolution:
- We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
- Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
- We will initiate an investigation with the carrier.
- If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
- You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
- If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
- Custom or Personalized Products:
- Items that are made to your specifications or clearly personalized.
- sanitary or intimate items:
- Underwear, swimwear, and personal care items are included, unless unopened and unused.
- Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
- Approval:
- Notification:
- Condition:
8.2 Refund Processing
- Method:
- Time Frame:
- Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
- Condition Issues:
- Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
- Late Returns:
- Items returned more than 30 days after delivery.
9. Exchanges
- Eligibility:
- We replace defective, damaged, or incorrect items.
- Process:
- To request an exchange, contact us at support@precisionperformances.com
- Shipping Costs:
- We cover return shipping for defective or incorrect items.
- Customers are responsible for return shipping costs when returning items due to a change of mind.
10. Timelines
- Return Window:
- Returns must be reported and shipped within 7 days of receiving the product.
- Return Processing:
- Once we receive and inspect your returned item, we will process your refund within 7 business days.
- Refund Period:
- Once approved, the refund will be credited to your account within up to seven 7 business days.
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
- Visit our FAQ page
- Contact our Customer Service team:
- Email: support@precisionperformances.com
- Phone: (844)-513-6374
Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
Shipping Policy
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
- Countries We Ship To:
- Future Expansion:
3. Shipping Costs
- Domestic Shipping (United States)
- No Hidden Fees:
4. Order Processing Time
- Processing Time:
- Order Cut-Off Time:
- Weekend and Holiday Orders:
5. Estimated Delivery Time
- Domestic Shipping:
- Notes:
6. Shipping Methods and Carriers
- Reliable Carriers:
- We work with trusted carriers in the industry to guarantee your package is delivered securely.
- Shipment Tracking:
- Insurance:
7. Order Tracking
- Tracking Information:
- How to Track Your Order:
- Assistance:
8. Delivery Issues
8.1 Delayed or Lost Packages
- Delayed Delivery:
- Lost Packages:
8.2 Damaged Packages
- Reporting Damage:
- Resolution:
9. Missing Items
- Reporting Missing Items:
- Resolution:
10. Return and Refund Policy
- Returns:
- Conditions for Returns:
- Return Shipping Costs:
- Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
- Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
- Refunds:
- For More Information:
- Please refer to our Refunds and Return Policy for detailed information.
11. Incorrect Address
- Address Accuracy
- Returned Packages:
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
- Customer Service Email: support@precisionperformances.com
- Customer Service Phone: (844)-513-6374
- 11111 Drumadoon Dr Richmond Texas 77407
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
