Terms Of Service
Effective Date: 7/30/2025
1. Introduction
Welcome to Precision Performances ("Company," "we," "us," or "our"). These Terms of Service ("Terms") outline the rules and conditions for accessing and using our website at www.precisionperformances.com ("Website") and any associated services (collectively referred to as the "Services"). By using or accessing our Services, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our Services.
2. Eligibility
By accessing or using the Services, you represent and warrant that you are at least eighteen (18) years of age and possess the legal capacity and authority to enter into and be bound by these Terms. If you are accessing or using the Services on behalf of a corporation, organization, or other legal entity, you further represent and warrant that you have the full legal right, power, and authority to bind such entity to these Terms.
3. Accounts and Registration
3.1 Account Creation
To access certain features of the Services, you may be required to register for an account. By doing so, you agree to:
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Provide true, accurate, current, and complete information as prompted during the registration process.
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Maintain and promptly update your account information to ensure it remains true, accurate, current, and complete at all times.
3.2 Account Responsibilities
You are responsible for:
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Maintaining the confidentiality and security of your account login credentials at all times
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All activities conducted through or in connection with your account.
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Promptly notifying us immediately upon becoming aware of any unauthorized use, access, or breach of your account.
4. Orders and Payment
4.1 Product Availability
All products displayed on the Website are subject to availability. We reserve the sole discretion to limit the quantity of any products or services offered.
4.2 Pricing
Prices for our products are subject to change at any time without prior notice. We shall not be held liable for any price adjustments, modifications, or discontinuation of products.
4.3 Payment Terms
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Accepted Payment Methods: Visa, Mastercard, American Express, Discover, Google Pay, Apple Pay and Paypal
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Payment Processing: Payments are securely processed through Shopify Payments.
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Billing Information: You agree to furnish current, complete, and accurate billing information.
4.4 Order Acceptance
We reserve the right to refuse or cancel any order for reasons including but not limited to:
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The unavailability of the product or service.
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Errors or inaccuracies in the product description or pricing.
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Suspected fraudulent, unauthorized, or unlawful transactions.
5. Shipping and Delivery
5.1 Shipping Policy
Please refer to our Shipping Policy for detailed information regarding our shipping terms and procedures.
5.2 Risk of Loss
All purchases are subject to a shipment agreement. Risk of loss and ownership of the items transfer to you once we deliver the items to the carrier.
6. Returns and Refunds
For comprehensive information concerning returns, exchanges, and refunds, please refer to our Return and Refund Policy.
7. Intellectual Property Rights
7.1 Ownership
All content on the Website, including but not limited to text, graphics, logos, images, and software, is the exclusive property of Precision Performances or its content providers and is protected by applicable intellectual property laws.
7.2 Limited License
We hereby grant you a limited, non-exclusive, non-transferable license to access and use the Services solely for your personal, non-commercial use.
7.3 Restrictions
You agree not to:
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Reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Services without our express prior written consent.
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Using any meta tags, hidden text, or other unauthorized means that incorporate our name or trademarks without our express prior written consent.
8. User Content
8.1 Submissions
By submitting or posting any content ("User Content") to the Services, you grant us a non-exclusive, royalty-free, worldwide, and perpetual license to use, reproduce, modify, and display that content.
8.2 Prohibited Content
You agree not to submit any User Content that:
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Is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or infringes upon the privacy of others.
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Violates or infringes upon any intellectual property or other proprietary rights of any third party.
9. Prohibited Activities
You agree to refrain from engaging in any of the following prohibited activities:
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Violation of Laws and Rights: Using the Services for any unlawful purpose or in breach of any applicable local, state, national, or international law.
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Disruption: Interfering with or disrupting the Services, servers, or networks connected to the Services.
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Unauthorized Access: Attempting to gain unauthorized access to any part of the Services, accounts, computer systems, or networks connected to the Services.
10. Limitation of Liability
In no event shall Precision Performances, including its directors, employees, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with:
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Your use of, or inability to use, the products purchased from us
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Any unauthorized access to or use of our servers and/or any personal information contained therein.
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Any interruption, suspension, or termination of transmission to or from the Website.
12. Indemnification
You agree to indemnify, defend, and hold harmless Precision Performances and its affiliates from and against any claims, damages, liabilities, losses, costs, or expenses arising out of or related to:
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Your purchase, use, and access to the products
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Your breach of any provision of these Terms.
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Your infringement of any third-party rights, including intellectual property rights or privacy rights.
13. Termination
We reserve the right to terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including but not limited to your breach of these Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of United States, without regard to its conflict of law principles.
15. Dispute Resolution
15. Changes to Terms
We reserve the right to modify or update these Terms at any time, with changes becoming effective immediately upon being posted on the Website. It is your responsibility to review these Terms periodically.
16. Miscellaneous
17.1 Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17.2 Entire Agreement
These Terms constitute the complete and exclusive agreement between you and us concerning the Services and supersede all prior agreements or understandings.
17.3 Waiver
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
18. Contact Information
If you have any questions regarding these Terms, please contact us at:
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Company Name: Precision Performances
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Address: 11111 Drumadoon Dr Richmond Texas 77407
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Email: support@precisionperformances.com
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Phone: (844)-513-6374
Precision Performances
11111 Drumadoon Dr Richmond Texas 77407
Refunds and Return Policy
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
- Email: support@precisionperformances.com
- Phone: (844)-513-6374
- Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
- Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
- Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
- Contact Customer Service:
- Email us at support@precisionperformances.com or call (844)-513-6374 within 30 days of receiving your order.
- Provide your order number and a detailed reason for the return.
- Return Authorization:
- Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
- Package the Item Safely:
- Pack the item securely in its original packaging.
- Make sure to include all accessories, manuals, and any free gifts.
- Include Documentation:
- Add the return authorization form along with any required supporting documents or images.
- Attach Shipping Label:
- Download and print the return shipping label provided in our email.
- Affix the label to the outside of the package.
4.3 Shipping the Return
- Shipping Method:
- Use either FedEx, UPS or USPS
4.3 Shipping the Return
- Ship the package within 7 days of receiving the return authorization.
- Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
- Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
- Customer Responsibility:
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
- Items must be unused, undamaged, and returned in their original packaging.
- Return request must be made within 30 days of receipt.
Refund:
- A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
- Contact us within 48 hours of receiving the item.
Documentation:
- Please provide photos or videos showing the defect or damage.
Resolution:
- We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
- Inform us immediately upon receipt.
Resolution:
- We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
- Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
- We will initiate an investigation with the carrier.
- If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
- You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
- If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
- Custom or Personalized Products:
- Items that are made to your specifications or clearly personalized.
- sanitary or intimate items:
- Underwear, swimwear, and personal care items are included, unless unopened and unused.
- Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
- Approval:
- Notification:
- Condition:
8.2 Refund Processing
- Method:
- Time Frame:
- Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
- Condition Issues:
- Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
- Late Returns:
- Items returned more than 30 days after delivery.
9. Exchanges
- Eligibility:
- We replace defective, damaged, or incorrect items.
- Process:
- To request an exchange, contact us at support@precisionperformances.com
- Shipping Costs:
- We cover return shipping for defective or incorrect items.
- Customers are responsible for return shipping costs when returning items due to a change of mind.
10. Timelines
- Return Window:
- Returns must be reported and shipped within 7 days of receiving the product.
- Return Processing:
- Once we receive and inspect your returned item, we will process your refund within 7 business days.
- Refund Period:
- Once approved, the refund will be credited to your account within up to seven 7 business days.
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
- Visit our FAQ page
- Contact our Customer Service team:
- Email: support@precisionperformances.com
- Phone: (844)-513-6374
Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
Shipping Policy
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
- Countries We Ship To:
- Future Expansion:
3. Shipping Costs
- Domestic Shipping (United States)
- No Hidden Fees:
4. Order Processing Time
- Processing Time:
- Order Cut-Off Time:
- Weekend and Holiday Orders:
5. Estimated Delivery Time
- Domestic Shipping:
- Notes:
6. Shipping Methods and Carriers
- Reliable Carriers:
- We work with trusted carriers in the industry to guarantee your package is delivered securely.
- Shipment Tracking:
- Insurance:
7. Order Tracking
- Tracking Information:
- How to Track Your Order:
- Assistance:
8. Delivery Issues
8.1 Delayed or Lost Packages
- Delayed Delivery:
- Lost Packages:
8.2 Damaged Packages
- Reporting Damage:
- Resolution:
9. Missing Items
- Reporting Missing Items:
- Resolution:
10. Return and Refund Policy
- Returns:
- Conditions for Returns:
- Return Shipping Costs:
- Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
- Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
- Refunds:
- For More Information:
- Please refer to our Refunds and Return Policy for detailed information.
11. Incorrect Address
- Address Accuracy
- Returned Packages:
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
- Customer Service Email: support@precisionperformances.com
- Customer Service Phone: (844)-513-6374
- 11111 Drumadoon Dr Richmond Texas 77407
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
