The True Manufacturing TSSU-48-12D-2-HC~SPEC3, part of the SPEC SERIES® Sandwich/Salad Unit lineup, delivers a dependable and efficient solution for maintaining ingredient freshness and accessibility. Designed for commercial kitchens that require quick and organized access to prepared ingredients, this stainless steel unit is ideal for sandwiches, salads, and more.
This model provides consistent refrigeration and user-friendly access, helping reduce waste and improve productivity. Its space-saving design and operator-friendly features promote efficient service and lower operational costs.
- Accurate digital temperature control supports safe food storage.
- Convenient drawers and shelving improve kitchen workflow.
- Heavy-duty construction ensures low maintenance and durability.
The robust design and efficient layout of the TSSU-48-12D-2-HC~SPEC3 support faster prep times and organized ingredient handling. For purchasing options, contact a certified True Manufacturing distributor.
Features:
Crafted for performance and durability, this model features an all-stainless steel construction both inside and out. A stainless steel liner and floor with rounded corners allow for easy cleaning and consistent hygiene standards.
- Includes (12) 1/6 size (4"D) polycarbonate pans for ingredient storage.
- Equipped with stainless steel insulated lid, 11-3/4"D cutting board, and one lockable door for security and functionality.
- Two gray PVC-coated adjustable wire shelves and two lockable drawers (fit one 6"D pan each, not included) provide flexible storage.
- Digital controls offer precise temperature monitoring and adjustment.
- Stainless steel surfaces with coved corners promote long-term cleanliness and resistance to wear.
The TSSU-48-12D-2-HC~SPEC3 is built for long-term durability and ease of operation, making it ideal for fast-paced kitchen environments. Speak to your authorized True dealer for additional specifications and ordering information.
Performance:
Created for high-volume service environments, this sandwich/salad unit ensures freshness and safety with consistent temperature regulation. Its environmentally responsible design helps meet both performance and sustainability goals.
- Utilizes R290 Hydrocarbon refrigerant for efficient, eco-friendly cooling.
- Runs on 1/3 HP motor at 115v/60/1-ph, drawing 5.8 amps, with a NEMA 5-15P plug.
- Certified by cULus and UL EPH Classified for performance and safety compliance.
This model ensures consistent refrigeration, supporting safe food handling practices throughout daily use.
Why Choose the TSSU-48-12D-2-HC~SPEC3?
This sandwich/salad prep unit serves a wide range of foodservice operations, offering reliability, organization, and performance in one compact unit.
- Restaurants benefit from well-organized, easily accessible ingredients during rush service.
- Cafes can maintain high ingredient quality and freshness throughout the day.
- Catering services value the portability and consistent cooling for event preparation.
The True TSSU-48-12D-2-HC~SPEC3 is proudly made in the USA and built to meet the demands of today’s commercial kitchens.
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
- Future Expansion:
- We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
-
Domestic Shipping (United States)
- Standard Shipping: Free shipping for orders over $200
- Flat Rate Shipping: $15 flat rate for orders under $200
-
No Hidden Fees:
- All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
-
Processing Time:
- Orders are processed within 1 business day (Monday to Sunday)
-
Order Cut-Off Time:
- Orders placed before 5 PM Central Time will start processing on the same day
-
Weekend and Holiday Orders:
- Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
-
Domestic Shipping:
- Standard Shipping: 4-7 business days
- Expedited Shipping: 1-2 business days
- Notes:
- Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
- Reliable Carriers:
- We work with trusted carriers in the industry to guarantee your package is delivered securely.
-
Domestic Carriers: USPS, FedEx, UPS
-
Shipment Tracking:
- Tracking information is included with every order and will be sent to you by email once your order has been shipped.
-
Insurance:
- All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
- Tracking Information:
- After your order has been shipped, you will receive an email containing:
- Tracking Number
- Carrier Name
-
Link to Track Your Package
-
How to Track Your Order:
-
Assistance:
- If you have questions or need assistance with tracking, please contact our Customer Service
8. Delivery Issues
8.1 Delayed or Lost Packages
-
Delayed Delivery:
- If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374
-
Lost Packages:
- If your tracking information indicates that your package was delivered but you have not received it:
- Verify the shipping address provided.
- Check with neighbors or building management.
- Contact us for further assistance.
8.2 Damaged Packages
-
Reporting Damage:
- If your package arrives damaged:
- Note damage on the BOL before signing
- Take photos of the damaged packaging and items.
- Contact us within 7 business days at support@precisionperformances.com
-
Resolution:
- We will work with you to arrange a replacement or refund as appropriate.
9. Missing Items
-
Reporting Missing Items:
- If any items are missing from your order:
- Contact us within 7 business days of receiving your package.
- Provide your order number and details of the missing item(s).
-
Resolution:
- We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
-
Returns:
- Returns are accepted within 30 days of receiving your order.
-
Conditions for Returns:
- Items must be unused, undamaged, and in their original packaging.
- Certain items like custom or perishable goods may not be eligible for returns
- Return Shipping Costs:
-
Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
-
Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
-
Refunds:
- Refunds are processed within 7 business days after receiving the returned item.
- Refunds will be issued to the original payment method.
11. Incorrect Address
-
Address Accuracy
- Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
-
Returned Packages:
- If a package is returned to us due to an incorrect address:
- We will contact you to arrange reshipment.
- Additional shipping charges may apply.
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
-
Customer Service Email: support@precisionperformances.com
-
Customer Service Phone: (844)-513-6374
-
11111 Drumadoon Dr Richmond Texas 77407
- Precision Performances
- 11111 Drumadoon Dr
- Richmond Texas 77407
- United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.
Our 100% Price Match Guarantee is subject to the following conditions
- Promotions like rebates or buy-one-get-one-free offers are excluded.
- Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).
- The competitor must be an authorized retailer of the exact same item, including model and specifications.
- The price match will consider the item price, sales tax, and shipping costs.
-
Price matching is not applicable to exchange orders or replacement items.
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
-
Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
-
Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
-
Contact Customer Service:
-
Return Authorization:
-
Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
-
Package the Item Safely:
-
Include Documentation:
-
Attach Shipping Label:
4.3 Shipping the Return
4.3 Shipping the Return
Return Window:
5. Return Shipping Costs
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
Refund:
6.2 Defective or Damaged Goods
Notification:
Documentation:
Resolution:
6.3 Incorrect Product Received
Notification:
- Inform us immediately upon receipt.
Resolution:
6.4 Product Never Arrived
Notification:
Resolution:
6.5 Order Cancellation
Before Shipment:
After Shipment:
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
8. Refunds
8.1 Refund Conditions
-
Approval:
- Refunds are issued after we receive and inspect the returned item.
-
Notification:
-
Condition:
8.2 Refund Processing
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
9. Exchanges
10. Timelines
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407