Total Gym ELEVATE® Core ADJ™
The ELEVATE® Core ADJ is a one-of-a-kind piece of core exercise equipment designed to strengthen the abdominal muscles while engaging the entire core. As the ultimate choice for versatile abdominal training, it offers 7 levels of adjustable resistance. Featuring two primary movements – the Dynamic Plank and the SCRUNCH – the ELEVATE® Core ADJ is simple, intuitive, and suitable for all fitness levels. It helps beginners improve basic core stability while offering advanced strengthening benefits and a competitive edge for seasoned athletes.
Item #: 6000-B2
Key Benefits
Benefits for the individual exerciser:
- The only piece of core exercise equipment designed to safely facilitate a proper plank with various options to increase or decrease difficulty based on a user’s strength and ability.
- Provides dedicated area for planking off of the floor.
- Total core strengthening – recruits abdominals, back, hips, shoulders and abdomen to work in unison for better balance and stability.
- Unlike other abdominal fitness equipment, the Core ADJ engages the entire core in order to stabilize, balance, and support the spine for everyday activities and sports performance.
- Minimizes trunk flexion and potentially dangerous forces applied to the spine.
- A unique ab workout machine that offers two primary movements, each facilitating a plank.
- Exercises can be progressed or regressed to accommodate all fitness levels.
Training applications and biomechanics:
- Closed-chain partial loading of the joints.
- Restricted range of motion.
- Train prime stabilizers & proprioception.
- Full body support, joint friendly, non-compressive.
- Multiple exercises & variations compared to other abs fitness equipment.
- Reliable tool for assessing core body strength.
- Incline design assists in facilitating a plank; rolling glideboard provides opportunities to increase core recruitment with dynamic movements for instability.
- Compared to other ab gym equipment, it minimizes force applied to the spine.
Key Features
The ELEVATE® Core ADJ features 7 adjustable levels of incline for a more challenging workout. The ELEVATE® Core ADJ is the only machine that targets the entire core for a more functional form of abdominal strengthening. Rolling glideboard allows for multiple progression options. Steel and aluminum construction provides long-lasting durability.
Specs
- Glideboard Range of Motion: 31 inches [787mm]
- Floor Space (area): 12 square feet [1.1 square meters]
- Maximum user weight capacity of 400 lbs [181 kg].
- Frame & Rail Construction: Anodized Aluminum Rails with all connections reinforce by steel
- Unit Weight 80 lbs Board Upholstery: Glideboard and Forearm Pad - Self Skinning Foam
- Rollers: Sealed precision ball bearings
Warranties & Shipping
- Commercial Warranty:
- Frame - 5 years
- Moving Parts (rollers) - 1 year
- Foam Rubber & Upholstery - 90 days
- Warranties outside the US may vary. Contact your local authorized distributor for details.
- Shipping: Shipping weight 134 lbs
- Shipping size: 71" x 25" x 12"
FAQs
Why is the ELEVATE® Core ADJ different to other core training equipment?
The ELEVATE® Core ADJ targets the core musculature as a whole, to enhance abdominal muscle definition while improving overall stability of the trunk. The Core ADJ gives total core strengthening, recruiting abdominals, back, hips, shoulders and abdomen to work in unison for better balance and stability.
How much room does the machine take up?
The ELEVATE® Core ADJ will only need 12 square feet plus additional space all around to accommodate mounting, dismounting and some exercises.
How can people of all fitness levels use the ELEVATE® Core ADJ?
Designed to facilitate a plank, the ELEVATE® Core ADJ is built on an incline making it easy to begin at the user’s ability level. The difficulty can be increased or decreased by changing the level of resistance. There are 7 levels to choose from.
Why would I purchase this machine?
The versatility and simplicity of the ELEVATE® Core ADJ allows it to be used as a self-serve piece of equipment on the gym floor as well as for use by Personal Trainers with their clients or in a small group training setting. Other ab machines tend to focus on the external “abs” muscles and neglect the core musculature that can lead to an appearance of abdominal distension and potential injury. Compared to most other ab gym equipment, the Core ADJ minimizes force applied to the spine, maintains full body support, is joint friendly and non-compressive.
How many exercises can you do on the exercise machine?
There are over 15 exercises that can be performed all at varying levels of resistance.
Can my members use the machine on their own?
Yes. Each piece of equipment features a detailed placard explaining the exercises and how to use the equipment, making the units extremely approachable.
Can I learn more about additional exercise options?
Yes, additional exercise options can be found on the Total Gym website here www.totalgym.com/c-15145-core-trainer.aspx
Testimonials
"In regards to the ELEVATE® Core ADJ, in brief I love it. Our members are always on it and it has become a key piece in the club. The reasons why, I believe are as follows:
1. It’s simple. Unlike many other pieces you just get on it and go and I noticed once members see someone on it, they have to try it and then it becomes a key part of their workout.
2. No set up required. You don’t have to rack weights, move pins, adjust the seat or be of a certain fitness level to use it.
3. Diverse. In the Fort Walton Beach location they have a similar piece but the knee pad is half-moon shaped instead of straight making it an acquired ride and the user can’t do lunges or planks on it either." - Chris Gately, Workout Anytime, Panama City
“This thing is amazing! As a new mom, I’m always looking for new exercises that focus on my core. The ELEVATE® Core ADJ is the solution! Just because it’s easy to use doesn’t make the burn feel any less intense. There are great diagrams that show you how to use it. I will be using the Core Trainer during every workout from now on.” - Gym Member
“Our members expect top quality and cutting edge equipment like the ELEVATE® Core ADJ. We were impressed by its simplicity and versatility. Our personal trainers can use it effectively, and our members can challenge themselves in individual workouts. Members have really enjoyed using the Core Trainer. They appreciate the simple instructions and the opportunity to try a different type of ab workout. Trainers appreciate the opportunity to differentiate between the variety of positions and be creative with new exercises.” - Polly Dong, Health Fitness Director, Mission Valley YMCA
“Much better workout than crunches.” - Gym Member
“It’s more fun than just having the roman chair!” - Gym Member
“It’s great for the Abs!” - Gym Member
“Love it! It’s so easy to use.” - Gym Member
“This is a great machine!” - Gym Member
“Members like the ELEVATE® Core ADJ because it works! If you put somebody on it and the next day they're sore, it works especially compared to putting someone on the ground to do crunches (which not everyone likes because of neck or back issues). I've see all the trainers use it. It's easy to use!” - Brenda Smith, Club Manager, Workout Anytime Health, OH
“I liked it because it didn't pinch my lower back.” - Gym Member
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
- Countries We Ship To:
- United States
- Future Expansion:
- We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
-
Domestic Shipping (United States)
- Standard Shipping: Free shipping for orders over $200
- Flat Rate Shipping: $15 flat rate for orders under $200
-
No Hidden Fees:
- All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
-
Processing Time:
- Orders are processed within 1 business day (Monday to Sunday)
-
Order Cut-Off Time:
- Orders placed before 5 PM Central Time will start processing on the same day
-
Weekend and Holiday Orders:
- Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
-
Domestic Shipping:
- Standard Shipping: 4-7 business days
- Expedited Shipping: 1-2 business days
- Notes:
- Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
- Reliable Carriers:
- We work with trusted carriers in the industry to guarantee your package is delivered securely.
- Domestic Carriers: USPS, FedEx, UPS
-
Shipment Tracking:
- Tracking information is included with every order and will be sent to you by email once your order has been shipped.
-
Insurance:
- All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
- Tracking Information:
- After your order has been shipped, you will receive an email containing:
- Tracking Number
- Carrier Name
- Link to Track Your Package
- After your order has been shipped, you will receive an email containing:
-
How to Track Your Order:
- Visit https://precisionperformances.com/apps/track123 or the carrier's website.
- Enter your tracking number to view the status and estimated delivery date.
-
Assistance:
- If you have questions or need assistance with tracking, please contact our Customer Service
8. Delivery Issues
8.1 Delayed or Lost Packages
-
Delayed Delivery:
- If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374
-
Lost Packages:
- If your tracking information indicates that your package was delivered but you have not received it:
- Verify the shipping address provided.
- Check with neighbors or building management.
- Contact us for further assistance.
8.2 Damaged Packages
-
Reporting Damage:
- If your package arrives damaged:
- Note damage on the BOL before signing
- Take photos of the damaged packaging and items.
- Contact us within 7 business days at support@precisionperformances.com
- If your package arrives damaged:
-
Resolution:
- We will work with you to arrange a replacement or refund as appropriate.
9. Missing Items
-
Reporting Missing Items:
- If any items are missing from your order:
- Contact us within 7 business days of receiving your package.
- Provide your order number and details of the missing item(s).
-
Resolution:
- We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
-
Returns:
- Returns are accepted within 30 days of receiving your order.
-
Conditions for Returns:
- Items must be unused, undamaged, and in their original packaging.
- Certain items like custom or perishable goods may not be eligible for returns
- Return Shipping Costs:
- Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
- Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
-
Refunds:
- Refunds are processed within 7 business days after receiving the returned item.
- Refunds will be issued to the original payment method.
- For More Information:
- Please refer to our Refunds and Return Policy for detailed information.
11. Incorrect Address
-
Address Accuracy
- Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
-
Returned Packages:
- If a package is returned to us due to an incorrect address:
- We will contact you to arrange reshipment.
- Additional shipping charges may apply.
- If a package is returned to us due to an incorrect address:
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
- Customer Service Email: support@precisionperformances.com
- Customer Service Phone: (844)-513-6374
-
11111 Drumadoon Dr Richmond Texas 77407
- Precision Performances
- 11111 Drumadoon Dr
- Richmond Texas 77407
- United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.
Our 100% Price Match Guarantee is subject to the following conditions
- Promotions like rebates or buy-one-get-one-free offers are excluded.
- Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).
- The competitor must be an authorized retailer of the exact same item, including model and specifications.
- The price match will consider the item price, sales tax, and shipping costs.
-
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
-
Email: support@precisionperformances.com
-
Phone: (844)-513-6374
-
Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
-
Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
-
Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
-
Contact Customer Service:
-
Email us at support@precisionperformances.com or call (844)-513-6374 within 30 days of receiving your order.
-
Provide your order number and a detailed reason for the return.
-
Return Authorization:
-
Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
-
Package the Item Safely:
-
Pack the item securely in its original packaging.
-
Make sure to include all accessories, manuals, and any free gifts.
-
Include Documentation:
-
Add the return authorization form along with any required supporting documents or images.
-
Attach Shipping Label:
-
Download and print the return shipping label provided in our email.
-
Affix the label to the outside of the package.
4.3 Shipping the Return
-
Shipping Method:
-
Use either FedEx, UPS or USPS
4.3 Shipping the Return
-
Ship the package within 7 days of receiving the return authorization.
-
Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
-
Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
-
Customer Responsibility:
-
All return shipping costs must be paid by the customer.
-
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
-
Items must be unused, undamaged, and returned in their original packaging.
-
Return request must be made within 30 days of receipt.
Refund:
-
A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
-
Contact us within 48 hours of receiving the item.
Documentation:
-
Please provide photos or videos showing the defect or damage.
Resolution:
-
We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
- Inform us immediately upon receipt.
Resolution:
-
We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
-
Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
-
We will initiate an investigation with the carrier.
-
If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
-
You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
-
If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
-
Custom or Personalized Products:
-
Items that are made to your specifications or clearly personalized.
-
sanitary or intimate items:
-
Underwear, swimwear, and personal care items are included, unless unopened and unused.
-
Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
-
Approval:
- Refunds are issued after we receive and inspect the returned item.
-
Notification:
-
You will be notified by email about the approval or rejection of your refund.
-
-
Condition:
-
Items must comply with the return eligibility criteria stated in Section 3.
-
8.2 Refund Processing
-
Method:
-
Refunds will be issued to the original payment method used during purchase.
-
-
Time Frame:
-
-
Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
-
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
-
Condition Issues:
-
-
Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
-
-
Late Returns:
-
-
Items returned more than 30 days after delivery.
-
9. Exchanges
-
Eligibility:
-
-
We replace defective, damaged, or incorrect items.
-
-
Process:
-
-
To request an exchange, contact us at support@precisionperformances.com
-
-
Shipping Costs:
-
-
We cover return shipping for defective or incorrect items.
-
-
-
Customers are responsible for return shipping costs when returning items due to a change of mind.
-
10. Timelines
-
Return Window:
-
-
Returns must be reported and shipped within 7 days of receiving the product.
-
-
Return Processing:
-
-
Once we receive and inspect your returned item, we will process your refund within 7 business days.
-
-
Refund Period:
-
-
Once approved, the refund will be credited to your account within up to seven 7 business days.
-
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
-
Visit our FAQ page
-
Contact our Customer Service team:
-
-
Email: support@precisionperformances.com
-
-
-
Phone: (844)-513-6374
-
Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
Description
Total Gym ELEVATE® Core ADJ™
The ELEVATE® Core ADJ is a one-of-a-kind piece of core exercise equipment designed to strengthen the abdominal muscles while engaging the entire core. As the ultimate choice for versatile abdominal training, it offers 7 levels of adjustable resistance. Featuring two primary movements – the Dynamic Plank and the SCRUNCH – the ELEVATE® Core ADJ is simple, intuitive, and suitable for all fitness levels. It helps beginners improve basic core stability while offering advanced strengthening benefits and a competitive edge for seasoned athletes.
Item #: 6000-B2
Key Benefits
Benefits for the individual exerciser:
- The only piece of core exercise equipment designed to safely facilitate a proper plank with various options to increase or decrease difficulty based on a user’s strength and ability.
- Provides dedicated area for planking off of the floor.
- Total core strengthening – recruits abdominals, back, hips, shoulders and abdomen to work in unison for better balance and stability.
- Unlike other abdominal fitness equipment, the Core ADJ engages the entire core in order to stabilize, balance, and support the spine for everyday activities and sports performance.
- Minimizes trunk flexion and potentially dangerous forces applied to the spine.
- A unique ab workout machine that offers two primary movements, each facilitating a plank.
- Exercises can be progressed or regressed to accommodate all fitness levels.
Training applications and biomechanics:
- Closed-chain partial loading of the joints.
- Restricted range of motion.
- Train prime stabilizers & proprioception.
- Full body support, joint friendly, non-compressive.
- Multiple exercises & variations compared to other abs fitness equipment.
- Reliable tool for assessing core body strength.
- Incline design assists in facilitating a plank; rolling glideboard provides opportunities to increase core recruitment with dynamic movements for instability.
- Compared to other ab gym equipment, it minimizes force applied to the spine.
Key Features
The ELEVATE® Core ADJ features 7 adjustable levels of incline for a more challenging workout. The ELEVATE® Core ADJ is the only machine that targets the entire core for a more functional form of abdominal strengthening. Rolling glideboard allows for multiple progression options. Steel and aluminum construction provides long-lasting durability.
Specs
- Glideboard Range of Motion: 31 inches [787mm]
- Floor Space (area): 12 square feet [1.1 square meters]
- Maximum user weight capacity of 400 lbs [181 kg].
- Frame & Rail Construction: Anodized Aluminum Rails with all connections reinforce by steel
- Unit Weight 80 lbs Board Upholstery: Glideboard and Forearm Pad - Self Skinning Foam
- Rollers: Sealed precision ball bearings
Warranties & Shipping
- Commercial Warranty:
- Frame - 5 years
- Moving Parts (rollers) - 1 year
- Foam Rubber & Upholstery - 90 days
- Warranties outside the US may vary. Contact your local authorized distributor for details.
- Shipping: Shipping weight 134 lbs
- Shipping size: 71" x 25" x 12"
FAQs
Why is the ELEVATE® Core ADJ different to other core training equipment?
The ELEVATE® Core ADJ targets the core musculature as a whole, to enhance abdominal muscle definition while improving overall stability of the trunk. The Core ADJ gives total core strengthening, recruiting abdominals, back, hips, shoulders and abdomen to work in unison for better balance and stability.
How much room does the machine take up?
The ELEVATE® Core ADJ will only need 12 square feet plus additional space all around to accommodate mounting, dismounting and some exercises.
How can people of all fitness levels use the ELEVATE® Core ADJ?
Designed to facilitate a plank, the ELEVATE® Core ADJ is built on an incline making it easy to begin at the user’s ability level. The difficulty can be increased or decreased by changing the level of resistance. There are 7 levels to choose from.
Why would I purchase this machine?
The versatility and simplicity of the ELEVATE® Core ADJ allows it to be used as a self-serve piece of equipment on the gym floor as well as for use by Personal Trainers with their clients or in a small group training setting. Other ab machines tend to focus on the external “abs” muscles and neglect the core musculature that can lead to an appearance of abdominal distension and potential injury. Compared to most other ab gym equipment, the Core ADJ minimizes force applied to the spine, maintains full body support, is joint friendly and non-compressive.
How many exercises can you do on the exercise machine?
There are over 15 exercises that can be performed all at varying levels of resistance.
Can my members use the machine on their own?
Yes. Each piece of equipment features a detailed placard explaining the exercises and how to use the equipment, making the units extremely approachable.
Can I learn more about additional exercise options?
Yes, additional exercise options can be found on the Total Gym website here www.totalgym.com/c-15145-core-trainer.aspx
Testimonials
"In regards to the ELEVATE® Core ADJ, in brief I love it. Our members are always on it and it has become a key piece in the club. The reasons why, I believe are as follows:
1. It’s simple. Unlike many other pieces you just get on it and go and I noticed once members see someone on it, they have to try it and then it becomes a key part of their workout.
2. No set up required. You don’t have to rack weights, move pins, adjust the seat or be of a certain fitness level to use it.
3. Diverse. In the Fort Walton Beach location they have a similar piece but the knee pad is half-moon shaped instead of straight making it an acquired ride and the user can’t do lunges or planks on it either." - Chris Gately, Workout Anytime, Panama City
“This thing is amazing! As a new mom, I’m always looking for new exercises that focus on my core. The ELEVATE® Core ADJ is the solution! Just because it’s easy to use doesn’t make the burn feel any less intense. There are great diagrams that show you how to use it. I will be using the Core Trainer during every workout from now on.” - Gym Member
“Our members expect top quality and cutting edge equipment like the ELEVATE® Core ADJ. We were impressed by its simplicity and versatility. Our personal trainers can use it effectively, and our members can challenge themselves in individual workouts. Members have really enjoyed using the Core Trainer. They appreciate the simple instructions and the opportunity to try a different type of ab workout. Trainers appreciate the opportunity to differentiate between the variety of positions and be creative with new exercises.” - Polly Dong, Health Fitness Director, Mission Valley YMCA
“Much better workout than crunches.” - Gym Member
“It’s more fun than just having the roman chair!” - Gym Member
“It’s great for the Abs!” - Gym Member
“Love it! It’s so easy to use.” - Gym Member
“This is a great machine!” - Gym Member
“Members like the ELEVATE® Core ADJ because it works! If you put somebody on it and the next day they're sore, it works especially compared to putting someone on the ground to do crunches (which not everyone likes because of neck or back issues). I've see all the trainers use it. It's easy to use!” - Brenda Smith, Club Manager, Workout Anytime Health, OH
“I liked it because it didn't pinch my lower back.” - Gym Member
Delivery Information
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
- Countries We Ship To:
- United States
- Future Expansion:
- We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
-
Domestic Shipping (United States)
- Standard Shipping: Free shipping for orders over $200
- Flat Rate Shipping: $15 flat rate for orders under $200
-
No Hidden Fees:
- All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
-
Processing Time:
- Orders are processed within 1 business day (Monday to Sunday)
-
Order Cut-Off Time:
- Orders placed before 5 PM Central Time will start processing on the same day
-
Weekend and Holiday Orders:
- Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
-
Domestic Shipping:
- Standard Shipping: 4-7 business days
- Expedited Shipping: 1-2 business days
- Notes:
- Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
- Reliable Carriers:
- We work with trusted carriers in the industry to guarantee your package is delivered securely.
- Domestic Carriers: USPS, FedEx, UPS
-
Shipment Tracking:
- Tracking information is included with every order and will be sent to you by email once your order has been shipped.
-
Insurance:
- All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
- Tracking Information:
- After your order has been shipped, you will receive an email containing:
- Tracking Number
- Carrier Name
- Link to Track Your Package
- After your order has been shipped, you will receive an email containing:
-
How to Track Your Order:
- Visit https://precisionperformances.com/apps/track123 or the carrier's website.
- Enter your tracking number to view the status and estimated delivery date.
-
Assistance:
- If you have questions or need assistance with tracking, please contact our Customer Service
8. Delivery Issues
8.1 Delayed or Lost Packages
-
Delayed Delivery:
- If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374
-
Lost Packages:
- If your tracking information indicates that your package was delivered but you have not received it:
- Verify the shipping address provided.
- Check with neighbors or building management.
- Contact us for further assistance.
8.2 Damaged Packages
-
Reporting Damage:
- If your package arrives damaged:
- Note damage on the BOL before signing
- Take photos of the damaged packaging and items.
- Contact us within 7 business days at support@precisionperformances.com
- If your package arrives damaged:
-
Resolution:
- We will work with you to arrange a replacement or refund as appropriate.
9. Missing Items
-
Reporting Missing Items:
- If any items are missing from your order:
- Contact us within 7 business days of receiving your package.
- Provide your order number and details of the missing item(s).
-
Resolution:
- We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
-
Returns:
- Returns are accepted within 30 days of receiving your order.
-
Conditions for Returns:
- Items must be unused, undamaged, and in their original packaging.
- Certain items like custom or perishable goods may not be eligible for returns
- Return Shipping Costs:
- Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
- Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
-
Refunds:
- Refunds are processed within 7 business days after receiving the returned item.
- Refunds will be issued to the original payment method.
- For More Information:
- Please refer to our Refunds and Return Policy for detailed information.
11. Incorrect Address
-
Address Accuracy
- Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
-
Returned Packages:
- If a package is returned to us due to an incorrect address:
- We will contact you to arrange reshipment.
- Additional shipping charges may apply.
- If a package is returned to us due to an incorrect address:
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
- Customer Service Email: support@precisionperformances.com
- Customer Service Phone: (844)-513-6374
-
11111 Drumadoon Dr Richmond Texas 77407
- Precision Performances
- 11111 Drumadoon Dr
- Richmond Texas 77407
- United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Price Match Guarantee
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.
Our 100% Price Match Guarantee is subject to the following conditions
- Promotions like rebates or buy-one-get-one-free offers are excluded.
- Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).
- The competitor must be an authorized retailer of the exact same item, including model and specifications.
- The price match will consider the item price, sales tax, and shipping costs.
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Returns
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
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Email: support@precisionperformances.com
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Phone: (844)-513-6374
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Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
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Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
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Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
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Contact Customer Service:
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Email us at support@precisionperformances.com or call (844)-513-6374 within 30 days of receiving your order.
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Provide your order number and a detailed reason for the return.
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Return Authorization:
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Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
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Package the Item Safely:
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Pack the item securely in its original packaging.
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Make sure to include all accessories, manuals, and any free gifts.
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Include Documentation:
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Add the return authorization form along with any required supporting documents or images.
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Attach Shipping Label:
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Download and print the return shipping label provided in our email.
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Affix the label to the outside of the package.
4.3 Shipping the Return
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Shipping Method:
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Use either FedEx, UPS or USPS
4.3 Shipping the Return
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Ship the package within 7 days of receiving the return authorization.
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Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
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Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
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Customer Responsibility:
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All return shipping costs must be paid by the customer.
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6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
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Items must be unused, undamaged, and returned in their original packaging.
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Return request must be made within 30 days of receipt.
Refund:
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A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
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Contact us within 48 hours of receiving the item.
Documentation:
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Please provide photos or videos showing the defect or damage.
Resolution:
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We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
- Inform us immediately upon receipt.
Resolution:
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We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
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Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
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We will initiate an investigation with the carrier.
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If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
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You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
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If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
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Custom or Personalized Products:
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Items that are made to your specifications or clearly personalized.
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sanitary or intimate items:
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Underwear, swimwear, and personal care items are included, unless unopened and unused.
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Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
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Approval:
- Refunds are issued after we receive and inspect the returned item.
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Notification:
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You will be notified by email about the approval or rejection of your refund.
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Condition:
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Items must comply with the return eligibility criteria stated in Section 3.
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8.2 Refund Processing
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Method:
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Refunds will be issued to the original payment method used during purchase.
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Time Frame:
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Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
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8.3 Partial Refunds
Partial refunds may be granted in certain situations:
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Condition Issues:
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Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
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Late Returns:
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Items returned more than 30 days after delivery.
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9. Exchanges
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Eligibility:
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We replace defective, damaged, or incorrect items.
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Process:
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To request an exchange, contact us at support@precisionperformances.com
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Shipping Costs:
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We cover return shipping for defective or incorrect items.
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-
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Customers are responsible for return shipping costs when returning items due to a change of mind.
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10. Timelines
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Return Window:
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Returns must be reported and shipped within 7 days of receiving the product.
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Return Processing:
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Once we receive and inspect your returned item, we will process your refund within 7 business days.
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Refund Period:
-
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Once approved, the refund will be credited to your account within up to seven 7 business days.
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11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
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Visit our FAQ page
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Contact our Customer Service team:
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Email: support@precisionperformances.com
-
-
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Phone: (844)-513-6374
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Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
Customer Reviews
Excellent customer service from order to delivery. Outstanding communication!
Thank you Matthew!
Related Products
Customer Reviews
Excellent customer service from order to delivery. Outstanding communication!
Thank you Matthew!
