FLIR T1020-KIT-45 T1020 with standard 28 Degree Lens and optional 45 Degree Lens with Case, 30Hz
FLIR T1020-KIT-45 T1020 with standard 28 Degree Lens and optional 45 Degree Lens with Case, 30Hz is backordered and will ship as soon as it is back in stock.
Delivery and Shipping
Delivery and Shipping
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
Countries We Ship To: United States
Future Expansion: We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
Domestic Shipping (United States)Standard Shipping: Free shipping for orders over $200Flat Rate Shipping: $15 flat rate for orders under $200
No Hidden Fees:All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
Processing Time:Orders are processed within 1 business day (Monday to Sunday)
Order Cut-Off Time:Orders placed before 5 PM Central Time will start processing on the same day
Weekend and Holiday Orders:Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
Domestic Shipping:Standard Shipping: 4-7 business days Expedited Shipping: 1-2 business days
Notes:Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
Reliable Carriers:
We work with trusted carriers in the industry to guarantee your package is delivered securely.Domestic Carriers: USPS, FedEx, UPS
Shipment Tracking:Tracking information is included with every order and will be sent to you by email once your order has been shipped.
Insurance:All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
Tracking Information:After your order has been shipped, you will receive an email containing:Tracking NumberCarrier NameLink to Track Your Package
How to Track Your Order:Visit https://precisionperformances.com/apps/track123 or the carrier's website.Enter your tracking number to view the status and estimated delivery date.
Assistance:If you have questions or need assistance with tracking, please contact our Customer Service
8. Delivery Issues
8.1 Delayed or Lost Packages
Delayed Delivery:If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374
Lost Packages:If your tracking information indicates that your package was delivered but you have not received it:Verify the shipping address provided.Check with neighbors or building management.Contact us for further assistance.
8.2 Damaged Packages
Reporting Damage:If your package arrives damaged:Note damage on the BOL before signingTake photos of the damaged packaging and items.
Contact us within 7 business days at support@precisionperformances.com
Resolution:We will work with you to arrange a replacement or refund as appropriate.
9. Missing Items
Reporting Missing Items:If any items are missing from your order:Contact us within 7 business days of receiving your package.Provide your order number and details of the missing item(s).
Resolution:We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
Returns:Returns are accepted within 30 days of receiving your order.
Conditions for Returns:Items must be unused, undamaged, and in their original packaging.Certain items like custom or perishable goods may not be eligible for returns
Return Shipping Costs:
Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
Refunds:Refunds are processed within 7 business days after receiving the returned item.Refunds will be issued to the original payment method.
For More Information:
Please refer to our Refunds and Return Policy for detailed information.
11. Incorrect Address
Address AccuracyPlease ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Returned Packages:If a package is returned to us due to an incorrect address:We will contact you to arrange reshipment.Additional shipping charges may apply.
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
Customer Service Email: support@precisionperformances.com
Customer Service Phone: (844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407Precision Performances11111 Drumadoon DrRichmond Texas 77407United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Price Match Guarantee
Price Match Guarantee
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.Our 100% Price Match Guarantee is subject to the following conditions
Promotions like rebates or buy-one-get-one-free offers are excluded.Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).The competitor must be an authorized retailer of the exact same item, including model and specifications.The price match will consider the item price, sales tax, and shipping costs.Price matching is not applicable to exchange orders or replacement items.
Returns
Returns
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
Email: support@precisionperformances.com
Phone: (844)-513-6374
Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
- Contact Customer Service:
Email us at support@precisionperformances.com or call (844)-513-6374 within 30 days of receiving your order.
Provide your order number and a detailed reason for the return.
- Return Authorization:
Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
- Package the Item Safely:
Pack the item securely in its original packaging.
Make sure to include all accessories, manuals, and any free gifts.
- Include Documentation:
Add the return authorization form along with any required supporting documents or images.
- Attach Shipping Label:
Download and print the return shipping label provided in our email.
Affix the label to the outside of the package.
4.3 Shipping the Return
Shipping Method:
Use either FedEx, UPS or USPS
4.3 Shipping the Return
Ship the package within 7 days of receiving the return authorization.
Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
Customer Responsibility:All return shipping costs must be paid by the customer.
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
Items must be unused, undamaged, and returned in their original packaging.
Return request must be made within 30 days of receipt.
Refund:
A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
Contact us within 48 hours of receiving the item.
Documentation:
Please provide photos or videos showing the defect or damage.
Resolution:
We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
Inform us immediately upon receipt.
Resolution:
We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
We will initiate an investigation with the carrier.
If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
Custom or Personalized Products:
Items that are made to your specifications or clearly personalized.
sanitary or intimate items:
Underwear, swimwear, and personal care items are included, unless unopened and unused.
Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
Approval:Refunds are issued after we receive and inspect the returned item.
Notification:You will be notified by email about the approval or rejection of your refund.
Condition:Items must comply with the return eligibility criteria stated in Section 3.
8.2 Refund Processing
Method:Refunds will be issued to the original payment method used during purchase.
Time Frame:
Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
Condition Issues:
Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
Late Returns:
Items returned more than 30 days after delivery.
9. Exchanges
Eligibility:
We replace defective, damaged, or incorrect items.
Process:
To request an exchange, contact us at support@precisionperformances.com
Shipping Costs:
We cover return shipping for defective or incorrect items.
Customers are responsible for return shipping costs when returning items due to a change of mind.
10. Timelines
Return Window:
Returns must be reported and shipped within 7 days of receiving the product.
Return Processing:
Once we receive and inspect your returned item, we will process your refund within 7 business days.
Refund Period:
Once approved, the refund will be credited to your account within up to seven 7 business days.
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
Visit our FAQ page
Contact our Customer Service team:
Email: support@precisionperformances.com
Phone: (844)-513-6374
Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
FLIR T1020-KIT-45 T1020 with standard 28 Degree Lens and optional 4...
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Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
FLIR T1020-KIT-45 High-Performance Thermal Camera with 28° and 45° Lenses
The FLIR T1020-KIT-45 High-Performance Thermal Camera is a flagship professional thermal imaging solution designed for experts who require exceptional image quality, precise temperature measurements, and maximum inspection flexibility. This kit includes the standard 28° lens and an optional 45° lens, allowing users to switch between different fields of view for a variety of inspection applications.
With a 1024 × 768 infrared resolution and up to 3.1 megapixels with UltraMax®, the T1020 delivers highly detailed thermal images. Its exceptional <20 mK thermal sensitivity helps reveal subtle temperature differences, while advanced measurement capabilities provide accurate temperature readings for demanding inspection work.
The FLIR OSX™ Precision HDIR optical system provides continuous autofocus and sharp imagery, helping users obtain accurate measurements even from a distance. The camera's 120° rotating optical block and built-in 800 × 480 viewfinder allow targets to be viewed comfortably from different angles, making extended inspections easier.
The T1020 also features an agile touchscreen interface with 1-Touch Level/Span for quick image enhancement. Its built-in Inspection Route mode allows survey plans created in FLIR Thermal Studio Pro to be uploaded and followed directly on the camera. This kit includes a 3-month subscription to FLIR Thermal Studio Pro and the Route Creator Plugin, helping streamline inspection data collection, analysis, and reporting.
Product Features
• Ultra-high-resolution thermal imaging
Provides 1024 × 768 infrared resolution, with up to 3.1 MP using UltraMax®, for exceptionally detailed thermal images.
• 28° and 45° lens configuration
The 28° lens provides a balanced field of view for general inspection, while the 45° lens offers wider coverage for larger areas and closer-range targets.
• Exceptional thermal sensitivity
With thermal sensitivity of <20 mK at 30°C, the T1020 can detect subtle temperature differences with high precision.
• FLIR OSX™ Precision HDIR optical system
Provides continuous autofocus and sharp image quality for accurate temperature measurements, including inspections from greater distances.
• 120° rotating optical block
Allows the camera to be positioned comfortably at different angles while maintaining an ergonomic viewing position.
• Built-in high-resolution viewfinder
The 800 × 480 viewfinder provides clear viewing when inspecting targets in challenging lighting conditions.
• 1-Touch Level/Span
Provides quick automatic thermal contrast adjustment to make temperature variations and abnormalities easier to identify.
• Inspection Route mode
Allows users to download and run organized survey plans directly on the camera for consistent and efficient inspections.
• FLIR Thermal Studio Pro and Route Creator
Includes a 3-month subscription for creating inspection routes, analyzing thermal data, and generating professional reports.
• Advanced temperature measurement
Supports temperature measurements from -40°C to 2,000°C, with accuracy as good as ±1°C or ±1% within the specified temperature range.
• Multiple measurement tools
Includes spot meters, areas, line profiles, delta temperature, reference temperature, and configurable user presets.
• 1–8× continuous digital zoom
Allows users to magnify thermal images for closer examination of specific areas.
• MSX® technology
Combines thermal information with visual image details to provide enhanced image presentation.
• Radiometric video recording
Supports real-time radiometric thermal recording for detailed post-inspection analysis.
• Wireless connectivity
Includes Wi-Fi and Bluetooth, along with USB and HDMI connectivity for data transfer and video output.
• METERLiNK® compatibility
Supports wireless connection with compatible FLIR meters and external sensors.
• Durable professional construction
Features a magnesium housing and IP54 protection for use in demanding field environments.
Specifications
| Specification | Details |
|---|---|
| Model | FLIR T1020-KIT-45 |
| Tool Type | High-performance thermal camera |
| IR Resolution | 1024 × 768 |
| UltraMax® Resolution | Up to 3.1 MP |
| Lenses | 28° standard + 45° optional |
| 28° Field of View | 28° × 21° |
| 45° Field of View | 45° × 34° |
| 28° Focal Length | 36 mm (1.42 in) |
| 45° Focal Length | 21.2 mm (0.83 in) |
| Thermal Sensitivity | <20 mK at 30°C |
| Detector Type | FPA, uncooled microbolometer |
| Detector Pitch | 17 µm |
| Image Frequency | 30 Hz |
| Digital Zoom | 1–8× continuous |
| Minimum IR Focus Distance | 0.4 m (28°); 0.2 m (45°) |
| IFOV | 0.47 mrad (28°); 0.80 mrad (45°) |
| Spectral Range | 7.5–14 µm |
| Display | 4.3" touchscreen LCD, 800 × 480 pixels |
| Viewfinder | Built-in 800 × 480 pixels |
| Digital Camera | 5 MP with LED light |
| Focus | One-shot or manual |
| Image Modes | Thermal, thermal MSX, picture-in-picture, digital camera |
| Object Temperature Range | -40°C to 2,000°C |
| Temperature Accuracy | ±1°C or ±1% from 5°C to 150°C; ±2°C or ±2% up to 1,200°C |
| Spot Meters | 10 |
| Measurement Areas | 5 + 5 areas with max./min./average |
| Color Alarms | Above, below, interval |
| Radiometric Video | Real-time radiometric recording |
| Non-Radiometric Video | H.264 |
| Storage | Removable SD/SDHC card |
| Communication | USB, Bluetooth, Wi-Fi, HDMI |
| Time Lapse | 15 seconds to 24 hours |
| Battery Type | Rechargeable Li-ion |
| Battery Operating Time | More than 2.5 hours |
| Charging Time | Approx. 2.5 hours to 90% |
| Operating Temperature | -15°C to 50°C |
| Storage Temperature | -40°C to 70°C |
| Encapsulation | IP54 |
| Tripod Mount | UNC 1/4"-20 |
| Housing Material | Magnesium |
| Laser | Class 2 semiconductor laser |
| Compatible Software | FLIR Thermal Studio Suite, FLIR Route Creator, FLIR Ignite, FLIR Research Studio, FLIR Atlas SDK |
| Included Software | FLIR Thermal Studio Pro + Route Creator Plugin, 3-month subscription |
| Included | Camera, 28° lens, 45° lens, 2 batteries, charger, hard case, SD card, cables, lens cap, lanyards, power supplies, documentation |
| Weight | 1.9 kg (28°); 2.0 kg (45°) |
| Manufacturer | FLIR |
The FLIR T1020-KIT-45 is a premium thermal imaging system built for professionals who demand exceptional resolution, precise temperature measurement, and flexible optics. With its 1024 × 768 resolution, <20 mK sensitivity, 28° and 45° lenses, rotating optical block, advanced measurement functions, and Inspection Route workflow, it is well suited for electrical, industrial, mechanical, utility, and advanced thermography inspections.
