FLIR T1020 12 IR Camera 1024 x 768 Resolution 30Hz with 12 Degree Lens
FLIR T1020 12 IR Camera 1024 x 768 Resolution 30Hz with 12 Degree Lens is backordered and will ship as soon as it is back in stock.
Delivery and Shipping
Delivery and Shipping
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
Countries We Ship To: United States
Future Expansion: We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
Domestic Shipping (United States)Standard Shipping: Free shipping for orders over $200Flat Rate Shipping: $15 flat rate for orders under $200
No Hidden Fees:All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
Processing Time:Orders are processed within 1 business day (Monday to Sunday)
Order Cut-Off Time:Orders placed before 5 PM Central Time will start processing on the same day
Weekend and Holiday Orders:Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
Domestic Shipping:Standard Shipping: 4-7 business days Expedited Shipping: 1-2 business days
Notes:Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
Reliable Carriers:
We work with trusted carriers in the industry to guarantee your package is delivered securely.Domestic Carriers: USPS, FedEx, UPS
Shipment Tracking:Tracking information is included with every order and will be sent to you by email once your order has been shipped.
Insurance:All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
Tracking Information:After your order has been shipped, you will receive an email containing:Tracking NumberCarrier NameLink to Track Your Package
How to Track Your Order:Visit https://precisionperformances.com/apps/track123 or the carrier's website.Enter your tracking number to view the status and estimated delivery date.
Assistance:If you have questions or need assistance with tracking, please contact our Customer Service
8. Delivery Issues
8.1 Delayed or Lost Packages
Delayed Delivery:If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374
Lost Packages:If your tracking information indicates that your package was delivered but you have not received it:Verify the shipping address provided.Check with neighbors or building management.Contact us for further assistance.
8.2 Damaged Packages
Reporting Damage:If your package arrives damaged:Note damage on the BOL before signingTake photos of the damaged packaging and items.
Contact us within 7 business days at support@precisionperformances.com
Resolution:We will work with you to arrange a replacement or refund as appropriate.
9. Missing Items
Reporting Missing Items:If any items are missing from your order:Contact us within 7 business days of receiving your package.Provide your order number and details of the missing item(s).
Resolution:We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
Returns:Returns are accepted within 30 days of receiving your order.
Conditions for Returns:Items must be unused, undamaged, and in their original packaging.Certain items like custom or perishable goods may not be eligible for returns
Return Shipping Costs:
Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
Refunds:Refunds are processed within 7 business days after receiving the returned item.Refunds will be issued to the original payment method.
For More Information:
Please refer to our Refunds and Return Policy for detailed information.
11. Incorrect Address
Address AccuracyPlease ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Returned Packages:If a package is returned to us due to an incorrect address:We will contact you to arrange reshipment.Additional shipping charges may apply.
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
Customer Service Email: support@precisionperformances.com
Customer Service Phone: (844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407Precision Performances11111 Drumadoon DrRichmond Texas 77407United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Price Match Guarantee
Price Match Guarantee
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.Our 100% Price Match Guarantee is subject to the following conditions
Promotions like rebates or buy-one-get-one-free offers are excluded.Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).The competitor must be an authorized retailer of the exact same item, including model and specifications.The price match will consider the item price, sales tax, and shipping costs.Price matching is not applicable to exchange orders or replacement items.
Returns
Returns
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
Email: support@precisionperformances.com
Phone: (844)-513-6374
Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
- Contact Customer Service:
Email us at support@precisionperformances.com or call (844)-513-6374 within 30 days of receiving your order.
Provide your order number and a detailed reason for the return.
- Return Authorization:
Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
- Package the Item Safely:
Pack the item securely in its original packaging.
Make sure to include all accessories, manuals, and any free gifts.
- Include Documentation:
Add the return authorization form along with any required supporting documents or images.
- Attach Shipping Label:
Download and print the return shipping label provided in our email.
Affix the label to the outside of the package.
4.3 Shipping the Return
Shipping Method:
Use either FedEx, UPS or USPS
4.3 Shipping the Return
Ship the package within 7 days of receiving the return authorization.
Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
Customer Responsibility:All return shipping costs must be paid by the customer.
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
Items must be unused, undamaged, and returned in their original packaging.
Return request must be made within 30 days of receipt.
Refund:
A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
Contact us within 48 hours of receiving the item.
Documentation:
Please provide photos or videos showing the defect or damage.
Resolution:
We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
Inform us immediately upon receipt.
Resolution:
We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
We will initiate an investigation with the carrier.
If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
Custom or Personalized Products:
Items that are made to your specifications or clearly personalized.
sanitary or intimate items:
Underwear, swimwear, and personal care items are included, unless unopened and unused.
Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
Approval:Refunds are issued after we receive and inspect the returned item.
Notification:You will be notified by email about the approval or rejection of your refund.
Condition:Items must comply with the return eligibility criteria stated in Section 3.
8.2 Refund Processing
Method:Refunds will be issued to the original payment method used during purchase.
Time Frame:
Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
Condition Issues:
Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
Late Returns:
Items returned more than 30 days after delivery.
9. Exchanges
Eligibility:
We replace defective, damaged, or incorrect items.
Process:
To request an exchange, contact us at support@precisionperformances.com
Shipping Costs:
We cover return shipping for defective or incorrect items.
Customers are responsible for return shipping costs when returning items due to a change of mind.
10. Timelines
Return Window:
Returns must be reported and shipped within 7 days of receiving the product.
Return Processing:
Once we receive and inspect your returned item, we will process your refund within 7 business days.
Refund Period:
Once approved, the refund will be credited to your account within up to seven 7 business days.
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
Visit our FAQ page
Contact our Customer Service team:
Email: support@precisionperformances.com
Phone: (844)-513-6374
Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
FLIR T1020 12 IR Camera 1024 x 768 Resolution 30Hz with 12 Degree Lens
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Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
FLIR T1020 12° High-Performance IR Camera – 1024 × 768 Resolution, 30 Hz
The FLIR T1020 12° High-Performance IR Camera is a flagship thermal imaging solution engineered for professional thermography experts who require exceptional image quality, precise temperature measurement, and advanced inspection capabilities. Featuring a 1024 × 768 infrared resolution, 12° telephoto lens, and 30 Hz image frequency, the T1020 delivers sharp thermal images for accurate inspection, even when measuring targets from a distance.
The T1020 combines decades of FLIR infrared expertise with advanced imaging technologies, including UltraMax®, which can increase the effective image resolution to up to 3.1 megapixels. Its FLIR OSX™ Precision HDIR optical system provides continuous autofocus and high-quality imagery, helping professionals obtain accurate temperature measurements on demanding targets.
A 120° rotating optical block and integrated 800 × 480 high-resolution viewfinder allow users to position the camera comfortably while inspecting targets from different angles. The 4.3-inch capacitive touchscreen provides an intuitive, smartphone-like interface, while 1-Touch Level/Span enables quick adjustment of thermal image contrast in the field.
The T1020 also features an onboard Inspection Route mode, allowing survey plans created in FLIR Thermal Studio Pro to be uploaded to the camera through the Route Creator plugin. This helps users collect temperature data and imagery in a consistent sequence for faster troubleshooting, analysis, and reporting.
Product Features
• 1024 × 768 infrared resolution
Provides 786,432 infrared pixels for exceptionally detailed thermal imaging.
• Up to 3.1 MP with UltraMax®
Enhances the effective image resolution for greater thermal detail and improved inspection results when processed with compatible FLIR software.
• 12° telephoto lens
Provides a 12° × 9° field of view, making it well suited for inspecting small or distant targets.
• FLIR OSX™ Precision HDIR optical system
Provides advanced optical performance and autofocus capabilities for sharp imagery and accurate temperature measurements.
• Continuous autofocus
Helps maintain sharp focus when inspecting targets at varying distances.
• 120° rotating optical block
Allows the camera to be positioned at different angles while maintaining a comfortable viewing position.
• High-resolution electronic viewfinder
The built-in 800 × 480 viewfinder provides clear viewing when inspecting targets in bright or challenging environments.
• 4.3-inch touchscreen LCD
Features an 800 × 480 capacitive touchscreen with automatic landscape or portrait orientation.
• 1-Touch Level/Span
Provides fast thermal contrast adjustment to make temperature differences and abnormalities easier to identify.
• Advanced measurement capabilities
Supports spot meters, areas, profiles, reference temperatures, emissivity correction, atmospheric transmission correction, and reflected apparent temperature correction.
• 10 spot meters
Allows users to monitor multiple temperature points simultaneously.
• Wide temperature measurement range
Measures object temperatures from -40°C to 2,000°C, depending on the measurement range.
• High measurement accuracy
Provides accuracy as good as ±1°C or ±1% under specified conditions.
• Inspection Route mode
Allows predefined inspection plans to be uploaded and followed directly on the camera for organized and repeatable data collection.
• FLIR Thermal Studio Pro and Route Creator
Supports professional inspection workflow management through FLIR Thermal Studio Pro, with a 3-month subscription and Route Creator plugin included.
• Radiometric video recording
Supports real-time radiometric recording to the SD card for detailed thermal analysis.
• 1–8× continuous digital zoom
Allows users to magnify thermal images for closer examination.
• MSX® image enhancement
Combines thermal imagery with visual details to improve the identification of physical features and potential problems.
• Picture-in-Picture
Displays a resizable infrared image within the visual image for easier target identification.
• Built-in 5 MP digital camera
Captures full-color visual images and includes an integrated LED light.
• METERLiNK® connectivity
Supports wireless communication with compatible FLIR meters and external sensors.
• Voice annotation
Allows up to 60 seconds of voice recording to be stored with images.
• Wireless connectivity
Includes Wi-Fi and Bluetooth, along with USB and HDMI connectivity.
• Rugged magnesium housing
Provides a durable construction suitable for professional field inspections.
• IP54 protection
Provides protection against dust and water ingress for field use.
Specifications
| Specification | Details |
|---|---|
| Model | FLIR T1020 12° |
| Tool Type | High-performance infrared camera |
| IR Resolution | 1024 × 768 pixels |
| UltraMax® Resolution | Up to 3.1 MP |
| Lens | 12° telephoto |
| Field of View | 12° × 9° |
| Focal Length | 83.4 mm (3.28 in) |
| Thermal Sensitivity | <20 mK at 30°C |
| Detector Type | FPA, uncooled microbolometer |
| Detector Pitch | 17 µm |
| Image Frequency | 30 Hz |
| Digital Zoom | 1–8× continuous |
| Minimum IR Focus Distance | 1.3 m (4.26 ft) |
| IFOV | 0.20 mrad |
| Spectral Range | 7.5–14 µm |
| Display | 4.3" 800 × 480 touchscreen LCD |
| Viewfinder | Built-in 800 × 480 pixels |
| Digital Camera | 5 MP with LED light |
| Focus | One-shot or manual |
| Laser | Class 2 |
| Laser Alignment | Position automatically displayed on infrared image |
| Image Modes | Thermal, thermal MSX, Picture-in-Picture, digital camera |
| Object Temperature Range | -40°C to 2,000°C |
| Accuracy | ±1°C or ±1% from 5°C to 150°C; ±2°C or ±2% up to 1,200°C |
| Spot Meters | 10 |
| Areas | 5 + 5 areas with maximum, minimum, and average |
| Profile | 1 line profile with maximum/minimum temperature |
| Color Alarms | Above, below, interval |
| Emissivity Correction | 0.01–1.0 or materials list |
| Radiometric Video | Real-time radiometric recording |
| Non-Radiometric Video | H.264 |
| Picture-in-Picture | Resizable and movable |
| Storage | Removable SD/SDHC card |
| Communication | USB, Bluetooth, Wi-Fi, HDMI |
| Time Lapse | 15 seconds to 24 hours |
| Battery Type | Rechargeable Li-ion |
| Battery Operating Time | >2.5 hours |
| Charging Time | 2.5 hours to 90% capacity |
| Operating Temperature | -15°C to 50°C |
| Storage Temperature | -40°C to 70°C |
| Encapsulation | IP54 |
| Tripod Mount | UNC 1/4"-20 |
| Housing Material | Magnesium |
| Compatible Software | FLIR Thermal Studio Suite, FLIR Route Creator, FLIR Ignite, FLIR Research Studio, FLIR Atlas SDK |
| Included Software | FLIR Thermal Studio Pro + Route Creator Plugin, 3-month subscription |
| Weight | 2.1 kg (4.6 lbs) with 12° lens |
| Manufacturer | FLIR |
The FLIR T1020 12° High-Performance IR Camera is built for professionals who require exceptional thermal resolution, long-distance inspection capability, highly accurate temperature measurements, and advanced workflow management. With its 1024 × 768 detector, 12° telephoto lens, UltraMax®, Precision HDIR optics, rotating optical block, and Inspection Route functionality, it is well suited for demanding electrical, industrial, utility, and professional thermography applications.
