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Precision Performances  |  SKU: ITC-LEVEL-I

FLIR ITC Level I ITC Level I Certification Training per attendee

Regular price $2,500.00

Delivery and Shipping

Effective Date: 7/26/2025

1. Introduction

At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com

2. Shipping Destinations

Countries We Ship To: United States

Future Expansion: We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.

3. Shipping Costs

Domestic Shipping (United States)Standard Shipping: Free shipping for orders over $200Flat Rate Shipping: $15 flat rate for orders under $200

No Hidden Fees:All shipping costs are clearly calculated and shown at checkout, with no hidden fees.

4. Order Processing Time

Processing Time:Orders are processed within 1 business day (Monday to Sunday)

Order Cut-Off Time:Orders placed before 5 PM Central Time will start processing on the same day

Weekend and Holiday Orders:Orders made on weekends or public holidays will be handled and processed on the following business day.

5. Estimated Delivery Time

Domestic Shipping:Standard Shipping: 4-7 business days Expedited Shipping: 1-2 business days 

Notes:Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.

6. Shipping Methods and Carriers

Reliable Carriers:

We work with trusted carriers in the industry to guarantee your package is delivered securely.Domestic Carriers: USPS, FedEx, UPS

Shipment Tracking:Tracking information is included with every order and will be sent to you by email once your order has been shipped.

Insurance:All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.

7. Order Tracking

Tracking Information:After your order has been shipped, you will receive an email containing:Tracking NumberCarrier NameLink to Track Your Package

How to Track Your Order:Visit https://precisionperformances.com/apps/track123 or the carrier's website.Enter your tracking number to view the status and estimated delivery date.

Assistance:If you have questions or need assistance with tracking, please contact our Customer Service

8. Delivery Issues

8.1 Delayed or Lost Packages

Delayed Delivery:If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374

Lost Packages:If your tracking information indicates that your package was delivered but you have not received it:Verify the shipping address provided.Check with neighbors or building management.Contact us for further assistance.

8.2 Damaged Packages

Reporting Damage:If your package arrives damaged:Note damage on the BOL before signingTake photos of the damaged packaging and items.
Contact us within 7 business days at support@precisionperformances.com

Resolution:We will work with you to arrange a replacement or refund as appropriate.

9. Missing Items

Reporting Missing Items:If any items are missing from your order:Contact us within 7 business days of receiving your package.Provide your order number and details of the missing item(s).

Resolution:We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.

10. Return and Refund Policy

Returns:Returns are accepted within 30 days of receiving your order.

Conditions for Returns:Items must be unused, undamaged, and in their original packaging.Certain items like custom or perishable goods  may not be eligible for returns

Return Shipping Costs:

Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.

Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.

Refunds:Refunds are processed within 7 business days after receiving the returned item.Refunds will be issued to the original payment method.

For More Information:

Please refer to our Refunds and Return Policy for detailed information.

11. Incorrect Address

Address AccuracyPlease ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Returned Packages:If a package is returned to us due to an incorrect address:We will contact you to arrange reshipment.Additional shipping charges may apply.

12. Contact Information

If you have any questions or concerns about your shipment, feel free to contact us:

Customer Service Email: support@precisionperformances.com

Customer Service Phone: (844)-513-6374

11111 Drumadoon Dr Richmond Texas 77407Precision Performances11111 Drumadoon DrRichmond Texas 77407United States

Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.

13. Changes to This Shipping Policy

We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.

Thank you for shopping with Precision Performances !

We value your business and are dedicated to delivering the first-class service you deserve.

Price Match Guarantee

Last Updated: 7/30/2025

We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.Our 100% Price Match Guarantee is subject to the following conditions

Promotions like rebates or buy-one-get-one-free offers are excluded.Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).The competitor must be an authorized retailer of the exact same item, including model and specifications.The price match will consider the item price, sales tax, and shipping costs.Price matching is not applicable to exchange orders or replacement items.

Returns

Last Updated: 7/28/2025

1. Scope and Purpose

This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").

2. Contact Information

For questions about returns and refunds, please contact our Customer Service team:

Email: support@precisionperformances.com

Phone: (844)-513-6374

Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday,  9AM-9PM CT

 

3. Return Eligibility

Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.

3.1 Conditions for Return

Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.

Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: 
A receipt or proof of purchase is required.

4. Return Process

4.1 Initiating a Return

To initiate a return:

  1. Contact Customer Service:

Email us at support@precisionperformances.com or call  (844)-513-6374 within 30 days of receiving your order.

Provide your order number and a detailed reason for the return.

  1. Return Authorization:

Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.

4.2 Preparing Your Return

  1. Package the Item Safely:

Pack the item securely in its original packaging.

Make sure to include all accessories, manuals, and any free gifts.

  1. Include Documentation:

Add the return authorization form along with any required supporting documents or images.

  1. Attach Shipping Label:

Download and print the return shipping label provided in our email.

Affix the label to the outside of the package.

4.3 Shipping the Return

Shipping Method:

Use either FedEx, UPS or USPS

4.3  Shipping the Return

Ship the package within 7 days of receiving the return authorization.

Use a trackable shipping method to ensure your package arrives safely.]

Return Window:

Ship the item within 7 days after receiving the return authorization.

 

5. Return Shipping Costs

Customer Responsibility:All return shipping costs must be paid by the customer.

 

6. Specific Return and Refund Conditions

6.1 Returns Due to Change of Mind

Eligibility:

Items must be unused, undamaged, and returned in their original packaging.

Return request must be made within 30 days of receipt.

Refund:

A refund will be issued to the original payment method, minus a %25 restocking fee.

6.2 Defective or Damaged Goods

Notification:

Contact us within 48 hours of receiving the item.

Documentation:

Please provide photos or videos showing the defect or damage.

Resolution:

We will provide a replacement or a full refund, covering return shipping costs.

6.3 Incorrect Product Received

Notification:

Inform us immediately upon receipt.

Resolution:

We will cover the return of the incorrect item and make sure you get the correct product.

6.4 Product Never Arrived

Notification:

Reach out to us if your product hasn’t arrived by the estimated delivery date.

Resolution:

We will initiate an investigation with the carrier.

If the product is confirmed lost, we will provide a full refund or send a replacement.

6.5 Order Cancellation

Before Shipment:

You may cancel your order for a full refund if it hasn’t been shipped yet.

After Shipment:

If the order has shipped, please follow the return process once you receive the product.

 

7. Exceptions to the Return Policy

The following items are non-returnable and non-refundable:

Custom or Personalized Products:

Items that are made to your specifications or clearly personalized.

 sanitary or intimate items:

Underwear, swimwear, and personal care items are included, unless unopened and unused.

Gift Cards and Downloadable Software Products

8. Refunds

8.1 Refund Conditions

Approval:Refunds are issued after we receive and inspect the returned item.

Notification:You will be notified by email about the approval or rejection of your refund.

Condition:Items must comply with the return eligibility criteria stated in Section 3.

8.2 Refund Processing

Method:Refunds will be issued to the original payment method used during purchase.

Time Frame:

Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.

8.3 Partial Refunds

Partial refunds may be granted in certain situations:

Condition Issues:

Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.

Late Returns:

Items returned more than 30 days after delivery.

 

9. Exchanges

Eligibility:

We replace defective, damaged, or incorrect items.

Process:

To request an exchange, contact us at support@precisionperformances.com

Shipping Costs:

We cover return shipping for defective or incorrect items.

Customers are responsible for return shipping costs when returning items due to a change of mind.

 

10. Timelines

Return Window:

Returns must be reported and shipped within 7 days of receiving the product.

Return Processing:

Once we receive and inspect your returned item, we will process your refund within 7 business days.

Refund Period:

Once approved, the refund will be credited to your account within up to seven 7 business days.

 

11. Legal Rights

This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.

 

14. Questions and Support

For more information, please:

Visit our FAQ page 

Contact our Customer Service team:

Email: support@precisionperformances.com

Phone: (844)-513-6374

 

Note:  By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.

 

Precision Performances

support@precisionpeformances.com

(844)-513-6374

11111 Drumadoon Dr Richmond Texas 77407

- Contact us if you would like a custom quote or invoice.

✓ Authorized Online Dealer
✓ Free Shipping No Sales Tax (Some Exclusions May Apply)
✓ We Beat The Lowest Prices
✓ Fast 4-7 Day Delivery
✓ Manufacturer Warranty Included
✓ Questions? Call Our Experts (844) 513-6374

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Level I Infrared Thermography Training

The Level I Infrared Thermography Training Course is designed for new infrared camera users and provides a comprehensive introduction to thermal imaging, temperature measurement, and thermography applications for condition monitoring and predictive maintenance. No previous thermography experience or infrared camera is required.

Participants learn how to properly operate infrared cameras, collect quality thermal data, obtain accurate temperature measurements, interpret thermograms, and account for measurement factors such as distance and emissivity. The course also covers heat transfer concepts, infrared inspection reporting, and practical field applications that simulate real-world thermography tasks.

Students who complete all training requirements and successfully submit a required thermography field assignment receive a Level I Infrared Thermography Certification and wallet ID card.

Course Benefits

Comprehensive Introduction to Thermography
Provides a hands-on introduction to thermal imaging and measurement systems for predictive maintenance and condition monitoring applications.

Accurate Data Collection and Measurement
Teaches participants how to collect quality infrared data and obtain accurate temperature readings while accounting for factors such as distance and emissivity.

Thermal Image Interpretation
Covers heat transfer concepts and techniques for interpreting thermograms and making informed decisions based on thermal data.

Professional Reporting
Introduces current infrared inspection report generation and database software used to document inspection findings.

Avoid Common Measurement Errors
Teaches students to distinguish between hot spots and reflections, direct and indirect readings, and qualitative and quantitative thermography.

Real-World Field Applications
Includes practical field application exercises designed to closely simulate real-world infrared inspection scenarios.

Certification

Students who complete all required training requirements receive a Level I Infrared Thermography Certification and wallet ID card.

No previous thermography experience or infrared camera is required. Level I learning objectives, contact hours, and written examination requirements are based on ANSI/ASNT CP-105 and CP-189 requirements established by the American Society for Nondestructive Testing (ASNT).

ITC certification is positioned as a gold-standard qualification within the thermography industry and exceeds the requirements of international infrared certification standards.

Infrared Thermography Certification

ITC Infrared Thermography Certification verifies that a certified thermographer understands how to:

• Operate an infrared camera
• Collect quality thermal data
• Produce professional infrared inspection reports
• Understand the techniques and limitations of infrared thermography for specific applications

To earn ITC thermography certification, students must attend an infrared certification and training course, pass closed-book examinations and quizzes, and complete a field assignment demonstrating their understanding of thermography applications and proper infrared camera use.

ITC offers three levels of certification, with opportunities to maintain and advance certification through continuing education and additional training.

Certification Standards — North & South America

ITC Infrared Certification Courses meet or exceed ASNT SNT-TC-1A guidelines. Both Level I and Level II certification training are accredited by NETA (International Electrical Testing Association), an accredited standards developer for the American National Standards Institute (ANSI).

ITC is ISO 9001 certified and emphasizes practical camera operation and application knowledge before certification. ITC also has extensive ASNT Level III thermal and infrared-certified staff.

ITC Latin America operates under the ITC Eurasia certification scheme for ISO 18436.

Certification Standards — Eurasia

ITC maintains ISO 9001 certification for the training, education, and certification of professional users of infrared systems in Sweden, Belgium, France, Italy, Germany, and Boston. The ITC licensed partner in Romania is also ISO 9001 certified.

ITC Germany is an authorized training organization under EN 473, while ITC UK is an authorized training organization under BINDT PCN according to ISO 18436-1. ITC Norway operates as an ISO 17024 certified training organization.

ITC headquarters has been audited as the central body for the applicable standards and compliance requirements. ITC, its staff, and partners are also involved in the development of regional and international standards related to thermography and personnel certification.

In Europe, the Middle East, Africa, and Asia-Pacific, the ITC business model is based on ISO 18436: Condition monitoring and diagnostics of machines – Requirements for training and certification of personnel, including applicable sections covering certification bodies, training bodies, and thermography.

Tuition & Registration

The registration fee is $1,895 USD, which includes:

• Course instruction
• Course materials
• Continental breakfast each day
• Lunch each day

Online registration is available with the option to register now and pay later. Registrations may be canceled or rescheduled up to one week before the class without penalty.

Prices may vary for courses conducted outside the Continental U.S. Students should confirm the applicable course price with their local ITC course agent.

Manuals & Guides

Document
Datasheet ITC Level I Thermography Training Datasheet

Technical Specifications

Specification Details
Course Level I Infrared Thermography Training
Certification Level I Infrared Thermography Certification
Previous Experience Required None
Infrared Camera Required No
Field Assignment Required
Written Examination Required
Quizzes Required
Certification Standards ANSI/ASNT CP-105 and CP-189
North & South America Guidelines ASNT SNT-TC-1A
International Standard ISO 18436
Registration Fee $1,895 USD
Course Materials Included
Breakfast Included
Lunch Included
ECCN Number EAR99
Country of Origin China

The Level I Infrared Thermography Training Course provides a practical foundation in infrared camera operation, thermal measurement, thermogram interpretation, data collection, and predictive maintenance applications, while preparing participants to earn Level I Infrared Thermography Certification upon completion of the required training, examinations, and field assignment.