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ComfyGO MAJESTIC IQ-9000 Electric Wheelchair

SKU: IQ-9000 PLUS
$1,899.00

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✔ Free Shipping No Sales Tax (Some Exclusions May Apply)

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✔ Questions? Call Our Experts (844) 513-6374

Frame Color

Seat and Back Cushion Color

Seat Width

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Majestic IQ-9000 Remote Controlled Folding Electric Wheelchair with Reclining Seat 

CALL FOR BETTER PRICE!

Are you in search of a lightweight, foldable motorized wheelchair that offers a long battery range and is airline-approved?

Look no further than the ComfyGo IQ-9000 Folding Power Wheelchair . Designed for durability, this heavy-duty folding wheelchair has a driving range of 19 miles making it an ideal choice for those who need a reliable and convenient mobility solution.

The ComfyGO Majestic IQ-9000 is a high-quality, lightweight wheelchair weighing just 52 pounds without the battery. It can reach speeds of up to 4 MPH and is easy to control with a joystick that includes a built-in screen. For added comfort, the IQ-9000 offers an optional auto-recline feature, allowing users to effortlessly adjust the seating position for optimal comfort.

Outstanding Feature & Powerful Performance

The Majestic IQ-9000 is built for reliability and durability, supporting up to 310 pounds. Made from strong yet lightweight aluminum, it's easy to use at home or on the go. The smart braking system ensures a safe and smooth ride, giving you peace of mind.


ComfyGO MAJESTIC IQ-9000 Electric Wheelchair

Comfortable & Stylish Design

The MAJESTIC IQ-9000 is designed with your comfort and style in mind. Customize it to match your style and comfort needs. Choose from four frame colors: classic black or a striking black with red accents, silver ort bronze.

The IQ 9000 features high-quality cushions on both the seat and backrest, offering a soft and supportive experience. Padded armrests further enhance comfort, allowing you to sit comfortably for extended periods without discomfort. 

The cushions and backrest are available in five vibrant colors: black, blue, red, taba, and the standard black.

ComfyGO MAJESTIC IQ-9000 Plus Auto & Non-Recline

Why we like it?

We know how important your mobility and comfort are. The Majestic IQ-9000 is a range of electric wheelchairs designed to make your life easier, providing freedom to move and comfort to enjoy every moment. The IQ 9000 folds in seconds, travel up to 19 miles on a single charge so whether you're traveling, shopping, or just moving around your house, this wheelchair is your ideal companion. Feel valued and empowered with the Majestic IQ-9000 powerchair .

 

MAJESTIC Auto Recline Remote Controlled Electric Wheelchair IQ-9000 MAJESTIC Auto Recline Remote Controlled Electric Wheelchair IQ-9000
ComfyGO MAJESTIC IQ-9000 Electric Wheelchair Black ComfyGO MAJESTIC IQ-9000 Electric Wheelchair Gold

Features and Benefits


Users can control the direction and adjust the speed by using the 360-degree waterproof, intelligent, universal joystick controls located on the armrest. The joystick contains a power button, a battery indicator light, a horn, speed selections
These series of electric wheelchairs are powered by Li-ion batteries and use two brushless DC 250W motors (a total of 500W motor power).
This electric wheelchair can be used at low speed and in good road conditions, and handle moderate slopes.
The wheelchair comes with an adjustable reclining backrest and storage under the seat.
Can cover terrains such as grass, ramps, brick, mud, snow, and bumpy roads.
The two 7.5AH airline-approved batteries get up to 20+ miles of driving distance.
The lithium-ion batteries can be charged while in the wheelchair or separately.
The wheelchair arrives fully assembled in the box. You only need to insert the joystick controller into the armrest. Contents in the box include the wheelchair, battery, remote control, charging unit, and user manual that includes the warranty details.


ComfyGo IQ-9000 Electric Wheelchair Manual



ComfyGo IQ-9000 Electric Wheelchair Specifications


Specification Details
Overall Size 38.5” x 23.5” x 37.5”
Fold Size 31.5“ x 23.5” x 16”
Seat Size 17.5” x 18”
Net Weight 55 lbs (24.8 kg) without battery
Net Weight 60.5 lbs (27.5 kg) with 2 pcs 7.5AH battery
Speed 0.62 mph - 3.7 mph (1 - 6 km/h) Max 4 mph
Seat Height 18.5”
Armrest Height 9”
Backrest Height 18.5”
Front Wheel Diameter 8"
Rear Wheel Diameter 12"
Backrest Height (From Seat) 18″ for 16″ Seat Area / 20″ for 18″ Seat Area
Battery 7.5AH Li-ion x 2pcs / 20 AH Li-ion
Motor x 2 PCs DC 24V / 220W X2
Battery Charge 100 - 240V, 50Hz, 1.5 - 5A
Control 24V 30A
Max Distance* 19 miles
Degree of Protection IPX3
Max Safe Slope 10°
Turning Radius ≤47 inches (≤1.2m)
Static Stability 10°
Reversing Width ≤59 inches (≤1.5m)
Climbing Angle 2 kg f/m²
Tire Pressure Yes
Max Loading Weight 286 lbs (17.5" Seat) / 330 lbs (20" Seat)

 


FAQ's


  1. Can I turn my wheelchair on or turn off with the remote control?
    No. The wheelchair's power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.
  2. Does my wheelchair arrive fully assembled?
    Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
  3. Can my wheelchair go on an airplane or cruise?
    Yes. The 7.5AH (180WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before traveling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
  4. Can I operate my wheelchair with the backrest in the reclined position?
    The wheelchair will still operate if the backrest is reclined. However, we do not recommend moving your wheelchair while reclined as this could lead to tipping and severe injuries.
  5. I’ve run out of battery. Can I push my chair?
    Yes. The IQ-9000 PLUS wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode.
  6. Does my remote control come paired with my chair?
    Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here to watch a video tutorial on how to pair your remote. If you are still having difficulties pairing your remote, please contact us at 1 (844) 755-5055, info@comfygmobility.com, or use the LET'S CHAT! feature on our website.
  7. Can I silence the beeping sound my wheelchair makes while reversing?
    Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back.
  8. Does the armrest raise?
    Yes. Both armrests can raise to allow an easier exchange or to make it easier to push your chair closer to a table.
  9. How do I charge the battery?
    The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet.
  10. Can I install my controller on either side of the wheelchair?
    Yes. The controller will be set up on the right side of the wheelchair, but it can be easily moved to the left side.
  11. Does my wheelchair come with a warranty?
    Yes, The IQ-9000 PLUS wheelchair comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
  12. Can I use my wheelchair on dirt and grass?
    Yes. The IQ-9000 PLUS can traverse low grass and compacted dirt with ease.
  13. Where can I find the serial number of my wheelchair?
    The serial number can be found in three places, on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in.

ComfyGo IQ-9000 Electric Wheelchair Warranty


The Majestic IQ 9000 electrified wheelchair includes a standard warranty: 3 years for the frame, 1 year for the motor, 1 year for the battery, and 1 year for electronic parts.

Authorized Dealer Image

Effective Date: 7/26/2025

1. Introduction

At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com

 

2. Shipping Destinations

  • Countries We Ship To: 
    • United States

 

  • Future Expansion: 
    • We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.

 

3. Shipping Costs

  • Domestic Shipping (United States)
    • Standard Shipping: Free shipping for orders over $200
    • Flat Rate Shipping: $15 flat rate for orders under $200
  • No Hidden Fees:
    • All shipping costs are clearly calculated and shown at checkout, with no hidden fees.

4. Order Processing Time

  • Processing Time:
    • Orders are processed within 1 business day (Monday to Sunday)
  • Order Cut-Off Time:
    • Orders placed before 5 PM Central Time will start processing on the same day
  • Weekend and Holiday Orders:
    • Orders made on weekends or public holidays will be handled and processed on the following business day.

5. Estimated Delivery Time

  • Domestic Shipping:
    • Standard Shipping: 4-7 business days 
    • Expedited Shipping: 1-2 business days 
  • Notes:
    • Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.

 

 

6. Shipping Methods and Carriers

  • Reliable Carriers:
  • We work with trusted carriers in the industry to guarantee your package is delivered securely.
    • Domestic Carriers: USPS, FedEx, UPS
  • Shipment Tracking:
    • Tracking information is included with every order and will be sent to you by email once your order has been shipped.
  • Insurance:
    • All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.

 

7. Order Tracking

  • Tracking Information:
    • After your order has been shipped, you will receive an email containing:
      • Tracking Number
      • Carrier Name
      • Link to Track Your Package

 

  • How to Track Your Order:
  • Assistance:
    • If you have questions or need assistance with tracking, please contact our Customer Service

8. Delivery Issues

8.1 Delayed or Lost Packages

  • Delayed Delivery:
    • If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374

 

  • Lost Packages:
    • If your tracking information indicates that your package was delivered but you have not received it:
    • Verify the shipping address provided.
    • Check with neighbors or building management.
    • Contact us for further assistance.

 

8.2 Damaged Packages

  • Reporting Damage:
    • If your package arrives damaged:
      • Note damage on the BOL before signing
      • Take photos of the damaged packaging and items.
      • Contact us within 7 business days at support@precisionperformances.com

 

  • Resolution:
    • We will work with you to arrange a replacement or refund as appropriate.

 

9. Missing Items

  • Reporting Missing Items:
    • If any items are missing from your order:
    • Contact us within 7 business days of receiving your package.
    • Provide your order number and details of the missing item(s).
  • Resolution:
    • We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.

 

10. Return and Refund Policy

  • Returns:
    • Returns are accepted within 30 days of receiving your order.
  • Conditions for Returns:
    • Items must be unused, undamaged, and in their original packaging.
    • Certain items like custom or perishable goods  may not be eligible for returns

 

  • Return Shipping Costs:
  • Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
  • Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.

 

  • Refunds:
    • Refunds are processed within 7 business days after receiving the returned item.
    • Refunds will be issued to the original payment method.

 

 

11. Incorrect Address

  • Address Accuracy
    • Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • Returned Packages:
    • If a package is returned to us due to an incorrect address:
      • We will contact you to arrange reshipment.
      • Additional shipping charges may apply.

 

12. Contact Information

If you have any questions or concerns about your shipment, feel free to contact us:

  • Customer Service Email: support@precisionperformances.com
  • Customer Service Phone: (844)-513-6374
  • 11111 Drumadoon Dr Richmond Texas 77407
    • Precision Performances
    • 11111 Drumadoon Dr
    • Richmond Texas 77407
    • United States

Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.

 

13. Changes to This Shipping Policy

We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.

Thank you for shopping with Precision Performances !

We value your business and are dedicated to delivering the first-class service you deserve.

Last Updated: 7/30/2025

We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.

Our 100% Price Match Guarantee is subject to the following conditions

  • Promotions like rebates or buy-one-get-one-free offers are excluded.
  • Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).
  • The competitor must be an authorized retailer of the exact same item, including model and specifications.
  • The price match will consider the item price, sales tax, and shipping costs.
  • Price matching is not applicable to exchange orders or replacement items.

Last Updated: 7/28/2025

1. Scope and Purpose

This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").

 

2. Contact Information

For questions about returns and refunds, please contact our Customer Service team:

  • Email: support@precisionperformances.com

  • Phone: (844)-513-6374

  • Address: 11111 Drumadoon Dr Richmond Texas 77407

    Hours: [Monday–Sunday,  9AM-9PM CT

 

3. Return Eligibility

Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.

3.1 Conditions for Return

  • Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.

  • Original Packaging: The item must be in its original packaging with all labels and tags intact.
    Proof of Purchase: A receipt or proof of purchase is required.

 

4. Return Process

4.1 Initiating a Return

To initiate a return:

  1. Contact Customer Service:

  • Email us at support@precisionperformances.com or call  (844)-513-6374 within 30 days of receiving your order.

  • Provide your order number and a detailed reason for the return.

  1. Return Authorization:

  • Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.

4.2 Preparing Your Return

  1. Package the Item Safely:

  • Pack the item securely in its original packaging.

  • Make sure to include all accessories, manuals, and any free gifts.

  1. Include Documentation:

  • Add the return authorization form along with any required supporting documents or images.

  1. Attach Shipping Label:

  • Download and print the return shipping label provided in our email.

  • Affix the label to the outside of the package.

4.3 Shipping the Return

  • Shipping Method:

  • Use either FedEx, UPS or USPS

4.3  Shipping the Return

  • Ship the package within 7 days of receiving the return authorization.

  • Use a trackable shipping method to ensure your package arrives safely.]

Return Window:

  • Ship the item within 7 days after receiving the return authorization.

 

5. Return Shipping Costs

  • Customer Responsibility:

    • All return shipping costs must be paid by the customer.

 

6. Specific Return and Refund Conditions

6.1 Returns Due to Change of Mind

Eligibility:

  • Items must be unused, undamaged, and returned in their original packaging.

  • Return request must be made within 30 days of receipt.

Refund:

  • A refund will be issued to the original payment method, minus a %25 restocking fee.

6.2 Defective or Damaged Goods

Notification:

  • Contact us within 48 hours of receiving the item.

Documentation:

  • Please provide photos or videos showing the defect or damage.

Resolution:

  • We will provide a replacement or a full refund, covering return shipping costs.

6.3 Incorrect Product Received

Notification:

  • Inform us immediately upon receipt.

Resolution:

  • We will cover the return of the incorrect item and make sure you get the correct product.

6.4 Product Never Arrived

Notification:

  • Reach out to us if your product hasn’t arrived by the estimated delivery date.

Resolution:

  • We will initiate an investigation with the carrier.

  • If the product is confirmed lost, we will provide a full refund or send a replacement.

6.5 Order Cancellation

Before Shipment:

  • You may cancel your order for a full refund if it hasn’t been shipped yet.

After Shipment:

  • If the order has shipped, please follow the return process once you receive the product.

 

7. Exceptions to the Return Policy

The following items are non-returnable and non-refundable:

  • Custom or Personalized Products:

  • Items that are made to your specifications or clearly personalized.

  •  sanitary or intimate items:
  • Underwear, swimwear, and personal care items are included, unless unopened and unused.

  • Gift Cards and Downloadable Software Products

8. Refunds

8.1 Refund Conditions

  • Approval:
    • Refunds are issued after we receive and inspect the returned item.
  • Notification:
    • You will be notified by email about the approval or rejection of your refund.

  • Condition:
    • Items must comply with the return eligibility criteria stated in Section 3.

8.2 Refund Processing

  • Method:
    • Refunds will be issued to the original payment method used during purchase.

  • Time Frame:

    • Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.

8.3 Partial Refunds

Partial refunds may be granted in certain situations:

  • Condition Issues:

    • Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.

  • Late Returns:

    • Items returned more than 30 days after delivery.

 

9. Exchanges

  • Eligibility:

    • We replace defective, damaged, or incorrect items.

  • Process:

    • To request an exchange, contact us at support@precisionperformances.com

  • Shipping Costs:

    • We cover return shipping for defective or incorrect items.

    • Customers are responsible for return shipping costs when returning items due to a change of mind.

 

10. Timelines

  • Return Window:

    • Returns must be reported and shipped within 7 days of receiving the product.

  • Return Processing:

    • Once we receive and inspect your returned item, we will process your refund within 7 business days.

  • Refund Period:

    • Once approved, the refund will be credited to your account within up to seven 7 business days.

 

11. Legal Rights

This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.

 

14. Questions and Support

For more information, please:

  • Visit our FAQ page 

  • Contact our Customer Service team:

    • Email: support@precisionperformances.com

    • Phone: (844)-513-6374

 

Note:  By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.

 

Precision Performances

support@precisionpeformances.com

(844)-513-6374

11111 Drumadoon Dr Richmond Texas 77407

Description

Majestic IQ-9000 Remote Controlled Folding Electric Wheelchair with Reclining Seat 

CALL FOR BETTER PRICE!

Are you in search of a lightweight, foldable motorized wheelchair that offers a long battery range and is airline-approved?

Look no further than the ComfyGo IQ-9000 Folding Power Wheelchair . Designed for durability, this heavy-duty folding wheelchair has a driving range of 19 miles making it an ideal choice for those who need a reliable and convenient mobility solution.

The ComfyGO Majestic IQ-9000 is a high-quality, lightweight wheelchair weighing just 52 pounds without the battery. It can reach speeds of up to 4 MPH and is easy to control with a joystick that includes a built-in screen. For added comfort, the IQ-9000 offers an optional auto-recline feature, allowing users to effortlessly adjust the seating position for optimal comfort.

Outstanding Feature & Powerful Performance

The Majestic IQ-9000 is built for reliability and durability, supporting up to 310 pounds. Made from strong yet lightweight aluminum, it's easy to use at home or on the go. The smart braking system ensures a safe and smooth ride, giving you peace of mind.


ComfyGO MAJESTIC IQ-9000 Electric Wheelchair

Comfortable & Stylish Design

The MAJESTIC IQ-9000 is designed with your comfort and style in mind. Customize it to match your style and comfort needs. Choose from four frame colors: classic black or a striking black with red accents, silver ort bronze.

The IQ 9000 features high-quality cushions on both the seat and backrest, offering a soft and supportive experience. Padded armrests further enhance comfort, allowing you to sit comfortably for extended periods without discomfort. 

The cushions and backrest are available in five vibrant colors: black, blue, red, taba, and the standard black.

ComfyGO MAJESTIC IQ-9000 Plus Auto & Non-Recline

Why we like it?

We know how important your mobility and comfort are. The Majestic IQ-9000 is a range of electric wheelchairs designed to make your life easier, providing freedom to move and comfort to enjoy every moment. The IQ 9000 folds in seconds, travel up to 19 miles on a single charge so whether you're traveling, shopping, or just moving around your house, this wheelchair is your ideal companion. Feel valued and empowered with the Majestic IQ-9000 powerchair .

 

MAJESTIC Auto Recline Remote Controlled Electric Wheelchair IQ-9000 MAJESTIC Auto Recline Remote Controlled Electric Wheelchair IQ-9000
ComfyGO MAJESTIC IQ-9000 Electric Wheelchair Black ComfyGO MAJESTIC IQ-9000 Electric Wheelchair Gold

Features and Benefits


Users can control the direction and adjust the speed by using the 360-degree waterproof, intelligent, universal joystick controls located on the armrest. The joystick contains a power button, a battery indicator light, a horn, speed selections
These series of electric wheelchairs are powered by Li-ion batteries and use two brushless DC 250W motors (a total of 500W motor power).
This electric wheelchair can be used at low speed and in good road conditions, and handle moderate slopes.
The wheelchair comes with an adjustable reclining backrest and storage under the seat.
Can cover terrains such as grass, ramps, brick, mud, snow, and bumpy roads.
The two 7.5AH airline-approved batteries get up to 20+ miles of driving distance.
The lithium-ion batteries can be charged while in the wheelchair or separately.
The wheelchair arrives fully assembled in the box. You only need to insert the joystick controller into the armrest. Contents in the box include the wheelchair, battery, remote control, charging unit, and user manual that includes the warranty details.


ComfyGo IQ-9000 Electric Wheelchair Manual



ComfyGo IQ-9000 Electric Wheelchair Specifications


Specification Details
Overall Size 38.5” x 23.5” x 37.5”
Fold Size 31.5“ x 23.5” x 16”
Seat Size 17.5” x 18”
Net Weight 55 lbs (24.8 kg) without battery
Net Weight 60.5 lbs (27.5 kg) with 2 pcs 7.5AH battery
Speed 0.62 mph - 3.7 mph (1 - 6 km/h) Max 4 mph
Seat Height 18.5”
Armrest Height 9”
Backrest Height 18.5”
Front Wheel Diameter 8"
Rear Wheel Diameter 12"
Backrest Height (From Seat) 18″ for 16″ Seat Area / 20″ for 18″ Seat Area
Battery 7.5AH Li-ion x 2pcs / 20 AH Li-ion
Motor x 2 PCs DC 24V / 220W X2
Battery Charge 100 - 240V, 50Hz, 1.5 - 5A
Control 24V 30A
Max Distance* 19 miles
Degree of Protection IPX3
Max Safe Slope 10°
Turning Radius ≤47 inches (≤1.2m)
Static Stability 10°
Reversing Width ≤59 inches (≤1.5m)
Climbing Angle 2 kg f/m²
Tire Pressure Yes
Max Loading Weight 286 lbs (17.5" Seat) / 330 lbs (20" Seat)

 


FAQ's


  1. Can I turn my wheelchair on or turn off with the remote control?
    No. The wheelchair's power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.
  2. Does my wheelchair arrive fully assembled?
    Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
  3. Can my wheelchair go on an airplane or cruise?
    Yes. The 7.5AH (180WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before traveling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
  4. Can I operate my wheelchair with the backrest in the reclined position?
    The wheelchair will still operate if the backrest is reclined. However, we do not recommend moving your wheelchair while reclined as this could lead to tipping and severe injuries.
  5. I’ve run out of battery. Can I push my chair?
    Yes. The IQ-9000 PLUS wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode.
  6. Does my remote control come paired with my chair?
    Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here to watch a video tutorial on how to pair your remote. If you are still having difficulties pairing your remote, please contact us at 1 (844) 755-5055, info@comfygmobility.com, or use the LET'S CHAT! feature on our website.
  7. Can I silence the beeping sound my wheelchair makes while reversing?
    Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back.
  8. Does the armrest raise?
    Yes. Both armrests can raise to allow an easier exchange or to make it easier to push your chair closer to a table.
  9. How do I charge the battery?
    The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet.
  10. Can I install my controller on either side of the wheelchair?
    Yes. The controller will be set up on the right side of the wheelchair, but it can be easily moved to the left side.
  11. Does my wheelchair come with a warranty?
    Yes, The IQ-9000 PLUS wheelchair comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
  12. Can I use my wheelchair on dirt and grass?
    Yes. The IQ-9000 PLUS can traverse low grass and compacted dirt with ease.
  13. Where can I find the serial number of my wheelchair?
    The serial number can be found in three places, on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in.

ComfyGo IQ-9000 Electric Wheelchair Warranty


The Majestic IQ 9000 electrified wheelchair includes a standard warranty: 3 years for the frame, 1 year for the motor, 1 year for the battery, and 1 year for electronic parts.

Authorized Dealer Image

Delivery Information

Effective Date: 7/26/2025

1. Introduction

At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com

 

2. Shipping Destinations

  • Countries We Ship To: 
    • United States

 

  • Future Expansion: 
    • We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.

 

3. Shipping Costs

  • Domestic Shipping (United States)
    • Standard Shipping: Free shipping for orders over $200
    • Flat Rate Shipping: $15 flat rate for orders under $200
  • No Hidden Fees:
    • All shipping costs are clearly calculated and shown at checkout, with no hidden fees.

4. Order Processing Time

  • Processing Time:
    • Orders are processed within 1 business day (Monday to Sunday)
  • Order Cut-Off Time:
    • Orders placed before 5 PM Central Time will start processing on the same day
  • Weekend and Holiday Orders:
    • Orders made on weekends or public holidays will be handled and processed on the following business day.

5. Estimated Delivery Time

  • Domestic Shipping:
    • Standard Shipping: 4-7 business days 
    • Expedited Shipping: 1-2 business days 
  • Notes:
    • Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.

 

 

6. Shipping Methods and Carriers

  • Reliable Carriers:
  • We work with trusted carriers in the industry to guarantee your package is delivered securely.
    • Domestic Carriers: USPS, FedEx, UPS
  • Shipment Tracking:
    • Tracking information is included with every order and will be sent to you by email once your order has been shipped.
  • Insurance:
    • All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.

 

7. Order Tracking

  • Tracking Information:
    • After your order has been shipped, you will receive an email containing:
      • Tracking Number
      • Carrier Name
      • Link to Track Your Package

 

  • How to Track Your Order:
  • Assistance:
    • If you have questions or need assistance with tracking, please contact our Customer Service

8. Delivery Issues

8.1 Delayed or Lost Packages

  • Delayed Delivery:
    • If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374

 

  • Lost Packages:
    • If your tracking information indicates that your package was delivered but you have not received it:
    • Verify the shipping address provided.
    • Check with neighbors or building management.
    • Contact us for further assistance.

 

8.2 Damaged Packages

  • Reporting Damage:
    • If your package arrives damaged:
      • Note damage on the BOL before signing
      • Take photos of the damaged packaging and items.
      • Contact us within 7 business days at support@precisionperformances.com

 

  • Resolution:
    • We will work with you to arrange a replacement or refund as appropriate.

 

9. Missing Items

  • Reporting Missing Items:
    • If any items are missing from your order:
    • Contact us within 7 business days of receiving your package.
    • Provide your order number and details of the missing item(s).
  • Resolution:
    • We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.

 

10. Return and Refund Policy

  • Returns:
    • Returns are accepted within 30 days of receiving your order.
  • Conditions for Returns:
    • Items must be unused, undamaged, and in their original packaging.
    • Certain items like custom or perishable goods  may not be eligible for returns

 

  • Return Shipping Costs:
  • Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
  • Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.

 

  • Refunds:
    • Refunds are processed within 7 business days after receiving the returned item.
    • Refunds will be issued to the original payment method.

 

 

11. Incorrect Address

  • Address Accuracy
    • Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • Returned Packages:
    • If a package is returned to us due to an incorrect address:
      • We will contact you to arrange reshipment.
      • Additional shipping charges may apply.

 

12. Contact Information

If you have any questions or concerns about your shipment, feel free to contact us:

  • Customer Service Email: support@precisionperformances.com
  • Customer Service Phone: (844)-513-6374
  • 11111 Drumadoon Dr Richmond Texas 77407
    • Precision Performances
    • 11111 Drumadoon Dr
    • Richmond Texas 77407
    • United States

Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.

 

13. Changes to This Shipping Policy

We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.

Thank you for shopping with Precision Performances !

We value your business and are dedicated to delivering the first-class service you deserve.

Price Match Guarantee

Last Updated: 7/30/2025

We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.

Our 100% Price Match Guarantee is subject to the following conditions

  • Promotions like rebates or buy-one-get-one-free offers are excluded.
  • Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).
  • The competitor must be an authorized retailer of the exact same item, including model and specifications.
  • The price match will consider the item price, sales tax, and shipping costs.
  • Price matching is not applicable to exchange orders or replacement items.

Returns

Last Updated: 7/28/2025

1. Scope and Purpose

This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").

 

2. Contact Information

For questions about returns and refunds, please contact our Customer Service team:

  • Email: support@precisionperformances.com

  • Phone: (844)-513-6374

  • Address: 11111 Drumadoon Dr Richmond Texas 77407

    Hours: [Monday–Sunday,  9AM-9PM CT

 

3. Return Eligibility

Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.

3.1 Conditions for Return

  • Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.

  • Original Packaging: The item must be in its original packaging with all labels and tags intact.
    Proof of Purchase: A receipt or proof of purchase is required.

 

4. Return Process

4.1 Initiating a Return

To initiate a return:

  1. Contact Customer Service:

  • Email us at support@precisionperformances.com or call  (844)-513-6374 within 30 days of receiving your order.

  • Provide your order number and a detailed reason for the return.

  1. Return Authorization:

  • Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.

4.2 Preparing Your Return

  1. Package the Item Safely:

  • Pack the item securely in its original packaging.

  • Make sure to include all accessories, manuals, and any free gifts.

  1. Include Documentation:

  • Add the return authorization form along with any required supporting documents or images.

  1. Attach Shipping Label:

  • Download and print the return shipping label provided in our email.

  • Affix the label to the outside of the package.

4.3 Shipping the Return

  • Shipping Method:

  • Use either FedEx, UPS or USPS

4.3  Shipping the Return

  • Ship the package within 7 days of receiving the return authorization.

  • Use a trackable shipping method to ensure your package arrives safely.]

Return Window:

  • Ship the item within 7 days after receiving the return authorization.

 

5. Return Shipping Costs

  • Customer Responsibility:

    • All return shipping costs must be paid by the customer.

 

6. Specific Return and Refund Conditions

6.1 Returns Due to Change of Mind

Eligibility:

  • Items must be unused, undamaged, and returned in their original packaging.

  • Return request must be made within 30 days of receipt.

Refund:

  • A refund will be issued to the original payment method, minus a %25 restocking fee.

6.2 Defective or Damaged Goods

Notification:

  • Contact us within 48 hours of receiving the item.

Documentation:

  • Please provide photos or videos showing the defect or damage.

Resolution:

  • We will provide a replacement or a full refund, covering return shipping costs.

6.3 Incorrect Product Received

Notification:

  • Inform us immediately upon receipt.

Resolution:

  • We will cover the return of the incorrect item and make sure you get the correct product.

6.4 Product Never Arrived

Notification:

  • Reach out to us if your product hasn’t arrived by the estimated delivery date.

Resolution:

  • We will initiate an investigation with the carrier.

  • If the product is confirmed lost, we will provide a full refund or send a replacement.

6.5 Order Cancellation

Before Shipment:

  • You may cancel your order for a full refund if it hasn’t been shipped yet.

After Shipment:

  • If the order has shipped, please follow the return process once you receive the product.

 

7. Exceptions to the Return Policy

The following items are non-returnable and non-refundable:

  • Custom or Personalized Products:

  • Items that are made to your specifications or clearly personalized.

  •  sanitary or intimate items:
  • Underwear, swimwear, and personal care items are included, unless unopened and unused.

  • Gift Cards and Downloadable Software Products

8. Refunds

8.1 Refund Conditions

  • Approval:
    • Refunds are issued after we receive and inspect the returned item.
  • Notification:
    • You will be notified by email about the approval or rejection of your refund.

  • Condition:
    • Items must comply with the return eligibility criteria stated in Section 3.

8.2 Refund Processing

  • Method:
    • Refunds will be issued to the original payment method used during purchase.

  • Time Frame:

    • Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.

8.3 Partial Refunds

Partial refunds may be granted in certain situations:

  • Condition Issues:

    • Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.

  • Late Returns:

    • Items returned more than 30 days after delivery.

 

9. Exchanges

  • Eligibility:

    • We replace defective, damaged, or incorrect items.

  • Process:

    • To request an exchange, contact us at support@precisionperformances.com

  • Shipping Costs:

    • We cover return shipping for defective or incorrect items.

    • Customers are responsible for return shipping costs when returning items due to a change of mind.

 

10. Timelines

  • Return Window:

    • Returns must be reported and shipped within 7 days of receiving the product.

  • Return Processing:

    • Once we receive and inspect your returned item, we will process your refund within 7 business days.

  • Refund Period:

    • Once approved, the refund will be credited to your account within up to seven 7 business days.

 

11. Legal Rights

This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.

 

14. Questions and Support

For more information, please:

  • Visit our FAQ page 

  • Contact our Customer Service team:

    • Email: support@precisionperformances.com

    • Phone: (844)-513-6374

 

Note:  By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.

 

Precision Performances

support@precisionpeformances.com

(844)-513-6374

11111 Drumadoon Dr Richmond Texas 77407

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