This Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc.(Body-Solid) under the Body-Solid brand name. The warranty period to the original purchaser is:
BODY-SOLID warrants the In-Home Warranty as follows:
Body-Solid warrants that the Product you have purchased for non-commercial use from Body-Solid or from an authorized Body-Solid reseller is free from defects in materials or workmanship under normal use during the warranty period.
Your sales receipt, showing the date of purchase of the Product, is your proof of the date of purchase.
This warranty extends only to you, the original purchaser. It is not transferable to anyone who subsequently purchases the Product from you.
It excludes expendable parts such as paint and finish.
This Warranty becomes VALID ONLY if the Product is assembled / installed according to the instructions / directions included with the Product.
IN-HOME WARRANTY
This Limited Express Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc. ("Body-Solid") under the BODY-SOLID brand name (hereinafter referred to as “Product”).
What Is Covered?During the warranty period, Body-Solid will, in its sole discretion, at no additional charge, provide the exclusive remedy of repair or replacement of the Product if it becomes materially defective, malfunctions, or otherwise fails to conform with this limited warranty under normal non-commercial, personal, family, or household use. In repairing the Product, Body-Solid may replace defective parts with new or, at Body-Solid's sole discretion, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this limited warranty will become the property of Body- Solid. Body-Solid reserves the right to change manufacturers of any part to cover any existing warranty. For Products sold for commercial use, the Products are sold "AS IS" without any warranty.
How Long Coverage Lasts?Body-Solid warrants that the Product you have purchased for non-commercial, personal, family, or household use from Body-Solid or from an authorized BODY-SOLID dealer will be free from any material defects in materials or workmanship under normal use during the warranty period from the date of purchase. Your sales receipt, showing the date of purchase of the Product, shall constitute proof of the date of purchase.
Important Additional Terms and Restrictions.This warranty extends only to the original purchaser. It is not transferable to anyone who subsequently purchases the Product. It excludes expendable parts such as paint and finish. It does not cover labor charges. While necessary maintenance or repairs of the Product can be performed by any company, we recommend that you use only Body-Solid or an authorized BODY-SOLID dealer for best results. Improper or incorrectly performed maintenance or repair voids this warranty. Body- Solid neither assumes nor authorizes any third party to assume for it any other warranty.
This warranty is void under the following conditions:if the Product is not assembled/installed according to the instructions/directions included with the Product; if proof-of-purchase documentation or Product serial number is altered or forged; if the Product is used in a commercial, institutional or other public access environment; if the Product was not purchased from Body-Solid or from an authorized BODY-SOLID dealer. This warranty does not extend to any Product that has been damaged or rendered defective: (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Body-Solid; (c) by modification of the Product; (d) as a result of improper or incorrectly performed service or repair by anyone other than Body-Solid or an authorized BODY-SOLID dealer or an authorized BODY-SOLID warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Should any Product submitted for warranty service or replacement be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by you upon Body-Solid's receipt of payment or acceptable arrangement of payment.
How to Redeem this Warranty.To redeem this warranty, you must contact Body-Solid at 1-800- 556-3113 or service@bodysolid.com. Body-Solid may elect to send a new part to remedy the defect. However in some cases, Body-Solid may need to directly repair or entirely replace the equipment in which case you will be given a Return Authorization Number by Body-Solid customer service. You then must return the Product, together with the Return Authorization Number and the sales receipt, in its original container (or equivalent) to the following address: Body-Solid, Inc., Attn: BODY-SOLID Warranty Dept., 1900 S. Des Plaines Ave., Forest Park, IL 60130. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. Body-Solid will not accept any Product returned on a freight collect basis or outside of Body-Solid's normal business hours. You are responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return.
How State Law Applies. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
BODY-SOLID FULL COMMERCIAL
Warranty Agreement
This Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc.(Body-Solid) under the Body-Solid brand name.
Body-Solid the Full Commercial Warranty as follows:
Body-Solid warrants that the Product you have purchased for commercial use from Body-Solid or from an authorized Body-Solid reseller is free from defects in materials or workmanship under normal use during the warranty period.
Your sales receipt, showing the date of purchase of the Product, is your proof of the date of purchase.
This warranty extends only to you, the original purchaser. It is not transferable to anyone who subsequently purchases the Product from you.
It excludes expendable parts such as paint and finish.
This Warranty becomes VALID ONLY if the Product is assembled / installed according to the instructions / directions included with the Product.
FULL COMMERCIAL WARRANTY
This Limited Express Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc. ("Body-Solid") under the BODY-SOLID brand name (hereinafter referred to as “Product”).
What Is Covered?During the warranty period, Body-Solid will, at its sole discretion, at no additional charge, provide the exclusive remedy of repair or replacement of the Product if it becomes materially defective, malfunctions, or otherwise fails to conform with this limited warranty under normal commercial, personal, family, or household use. In repairing the Product, Body-Solid may replace defective parts with new or, at Body- Solid's sole discretion, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this limited warranty will become the property of Body-Solid. Body-Solid reserves the right to change manufacturers of any part to cover any existing warranty.
How Long Coverage Lasts?Body-Solid warrants that the Product you have purchased for commercial or non-commercial, personal, family, or household use from Body-Solid or from an authorized BODY-SOLID dealer will be free from any material defects in materials or workmanship under normal use during the warranty period from the date of purchase. Your sales receipt, showing the date of purchase of the Product, shall constitute proof of the date of purchase.
Important Additional Terms and Restrictions.This warranty extends only to the original purchaser. It is not transferable to anyone who subsequently purchases the Product. It excludes expendable parts such as paint and finish. It does not cover labor costs. While necessary maintenance or repairs of the Product can be performed by any company, or by the owner we recommend that you use only Body-Solid or an authorized BODY-SOLID dealer for best results. Improper or incorrectly performed maintenance or repair voids this warranty. Body-Solid neither assumes nor authorizes any third party to assume for it any other warranty.
This warranty is void under the following conditions:if the Product is not assembled/installed according to the instructions/directions included with the Product; if proof-of-purchase documentation or Product serial number is altered or forged; if the Product was not purchased from Body-Solid or from an authorized BODYSOLID dealer. This warranty does not extend to any Product that has been damaged or rendered defective: (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Body-Solid; (c) by modification of the Product; (d) as a result of improper or incorrectly performed service or repair by anyone other than Body-Solid or an authorized BODY-SOLID dealer or an authorized BODY-SOLID warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Should any Product submitted for warranty service or replacement be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by you upon Body-Solid's receipt of payment or acceptable arrangement of payment.
How to Redeem this Warranty.To redeem this warranty, you must contact Body-Solid at 1-800- 556-3113 or service@bodysolid.com. Body-Solid may elect to send a new part to remedy the defect. However in some cases, Body-Solid may need to directly repair or entirely replace the equipment in which case you will be given a Return Authorization Number by Body-Solid customer service. You then must return the Product, together with the Return Authorization Number and the sales receipt, in its original container (or equivalent) to the following address: Body-Solid, Inc., Attn: BODY-SOLID Warranty Dept., 1900 S. Des Plaines Ave., Forest Park, IL 60130. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. Body-Solid will not accept any Product returned on a freight collect basis or outside of Body-Solid's normal business hours. You are responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return.
How State Law Applies.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
THIS IS THE ONLY WARRANTY APPLICABLE TO BODY-SOLID BRANDED PRODUCTS. TO THE EXTENT PERMITTED BY LAW, BODY-SOLID DISCLAIMS ALL OTHER EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE BEYOND THE ONE (1) YEAR WARRANTY PERIOD.
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
Countries We Ship To:
United States
Future Expansion:
We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
Domestic Shipping (United States)
Standard Shipping: Free shipping for orders over $200
Flat Rate Shipping: $15 flat rate for orders under $200
No Hidden Fees:
All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
Processing Time:
Orders are processed within 1 business day (Monday to Sunday)
Order Cut-Off Time:
Orders placed before 5 PM Central Time will start processing on the same day
Weekend and Holiday Orders:
Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
Domestic Shipping:
Standard Shipping: 4-7 business days
Expedited Shipping: 1-2 business days
Notes:
Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
Reliable Carriers:
We work with trusted carriers in the industry to guarantee your package is delivered securely.
Domestic Carriers: USPS, FedEx, UPS
Shipment Tracking:
Tracking information is included with every order and will be sent to you by email once your order has been shipped.
Insurance:
All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
Tracking Information:
After your order has been shipped, you will receive an email containing:
Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Returned Packages:
If a package is returned to us due to an incorrect address:
We will contact you to arrange reshipment.
Additional shipping charges may apply.
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
Customer Service Email: support@precisionperformances.com
Customer Service Phone: (844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
Precision Performances
11111 Drumadoon Dr
Richmond Texas 77407
United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.
Our 100% Price Match Guarantee is subject to the following conditions
Promotions like rebates or buy-one-get-one-free offers are excluded.
Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).
The competitor must be an authorized retailer of the exact same item, including model and specifications.
The price match will consider the item price, sales tax, and shipping costs.
Price matching is not applicable to exchange orders or replacement items.
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
Email:support@precisionperformances.com
Phone: (844)-513-6374
Address:11111 Drumadoon Dr Richmond Texas 77407 Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
Unused and Undamaged:The item must be unused, undamaged, and in the same condition as when you received it.
Original Packaging:The item must be in its original packaging with all labels and tags intact. Proof of Purchase:A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
Contact Customer Service:
Email us at support@precisionperformances.comor call (844)-513-6374 within 30 days of receiving your order.
Provide your order number and a detailed reason for the return.
Return Authorization:
Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
Package the Item Safely:
Pack the item securely in its original packaging.
Make sure to include all accessories, manuals, and any free gifts.
Include Documentation:
Add the return authorization form along with any required supporting documents or images.
Attach Shipping Label:
Download and print the return shipping label provided in our email.
Affix the label to the outside of the package.
4.3 Shipping the Return
Shipping Method:
Use either FedEx, UPS or USPS
4.3 Shipping the Return
Ship the package within 7 days of receiving the return authorization.
Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
Customer Responsibility:
All return shipping costs must be paid by the customer.
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
Items must be unused, undamaged, and returned in their original packaging.
Return request must be made within 30 days of receipt.
Refund:
A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
Contact us within 48 hours of receiving the item.
Documentation:
Please provide photos or videos showing the defect or damage.
Resolution:
We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
Inform us immediately upon receipt.
Resolution:
We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
We will initiate an investigation with the carrier.
If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
Custom or Personalized Products:
Items that are made to your specifications or clearly personalized.
sanitary or intimate items:
Underwear, swimwear, and personal care items are included, unless unopened and unused.
Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
Approval:
Refunds are issued after we receive and inspect the returned item.
Notification:
You will be notified by email about the approval or rejection of your refund.
Condition:
Items must comply with the return eligibility criteria stated in Section 3.
8.2 Refund Processing
Method:
Refunds will be issued to the original payment method used during purchase.
Time Frame:
Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
Condition Issues:
Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
Late Returns:
Items returned more than 30 days after delivery.
9. Exchanges
Eligibility:
We replace defective, damaged, or incorrect items.
Process:
To request an exchange, contact us at support@precisionperformances.com
Shipping Costs:
We cover return shipping for defective or incorrect items.
Customers are responsible for return shipping costs when returning items due to a change of mind.
10. Timelines
Return Window:
Returns must be reported and shipped within 7 days of receiving the product.
Return Processing:
Once we receive and inspect your returned item, we will process your refund within 7 business days.
Refund Period:
Once approved, the refund will be credited to your account within up to seven 7 business days.
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
Note:By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
Description
Body Solid Pro Clubline Leverage Horizontal Leg Press - LVLP
This Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc.(Body-Solid) under the Body-Solid brand name. The warranty period to the original purchaser is:
BODY-SOLID warrants the In-Home Warranty as follows:
Body-Solid warrants that the Product you have purchased for non-commercial use from Body-Solid or from an authorized Body-Solid reseller is free from defects in materials or workmanship under normal use during the warranty period.
Your sales receipt, showing the date of purchase of the Product, is your proof of the date of purchase.
This warranty extends only to you, the original purchaser. It is not transferable to anyone who subsequently purchases the Product from you.
It excludes expendable parts such as paint and finish.
This Warranty becomes VALID ONLY if the Product is assembled / installed according to the instructions / directions included with the Product.
IN-HOME WARRANTY
This Limited Express Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc. ("Body-Solid") under the BODY-SOLID brand name (hereinafter referred to as “Product”).
What Is Covered?During the warranty period, Body-Solid will, in its sole discretion, at no additional charge, provide the exclusive remedy of repair or replacement of the Product if it becomes materially defective, malfunctions, or otherwise fails to conform with this limited warranty under normal non-commercial, personal, family, or household use. In repairing the Product, Body-Solid may replace defective parts with new or, at Body-Solid's sole discretion, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this limited warranty will become the property of Body- Solid. Body-Solid reserves the right to change manufacturers of any part to cover any existing warranty. For Products sold for commercial use, the Products are sold "AS IS" without any warranty.
How Long Coverage Lasts?Body-Solid warrants that the Product you have purchased for non-commercial, personal, family, or household use from Body-Solid or from an authorized BODY-SOLID dealer will be free from any material defects in materials or workmanship under normal use during the warranty period from the date of purchase. Your sales receipt, showing the date of purchase of the Product, shall constitute proof of the date of purchase.
Important Additional Terms and Restrictions.This warranty extends only to the original purchaser. It is not transferable to anyone who subsequently purchases the Product. It excludes expendable parts such as paint and finish. It does not cover labor charges. While necessary maintenance or repairs of the Product can be performed by any company, we recommend that you use only Body-Solid or an authorized BODY-SOLID dealer for best results. Improper or incorrectly performed maintenance or repair voids this warranty. Body- Solid neither assumes nor authorizes any third party to assume for it any other warranty.
This warranty is void under the following conditions:if the Product is not assembled/installed according to the instructions/directions included with the Product; if proof-of-purchase documentation or Product serial number is altered or forged; if the Product is used in a commercial, institutional or other public access environment; if the Product was not purchased from Body-Solid or from an authorized BODY-SOLID dealer. This warranty does not extend to any Product that has been damaged or rendered defective: (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Body-Solid; (c) by modification of the Product; (d) as a result of improper or incorrectly performed service or repair by anyone other than Body-Solid or an authorized BODY-SOLID dealer or an authorized BODY-SOLID warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Should any Product submitted for warranty service or replacement be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by you upon Body-Solid's receipt of payment or acceptable arrangement of payment.
How to Redeem this Warranty.To redeem this warranty, you must contact Body-Solid at 1-800- 556-3113 or service@bodysolid.com. Body-Solid may elect to send a new part to remedy the defect. However in some cases, Body-Solid may need to directly repair or entirely replace the equipment in which case you will be given a Return Authorization Number by Body-Solid customer service. You then must return the Product, together with the Return Authorization Number and the sales receipt, in its original container (or equivalent) to the following address: Body-Solid, Inc., Attn: BODY-SOLID Warranty Dept., 1900 S. Des Plaines Ave., Forest Park, IL 60130. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. Body-Solid will not accept any Product returned on a freight collect basis or outside of Body-Solid's normal business hours. You are responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return.
How State Law Applies. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
BODY-SOLID FULL COMMERCIAL
Warranty Agreement
This Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc.(Body-Solid) under the Body-Solid brand name.
Body-Solid the Full Commercial Warranty as follows:
Body-Solid warrants that the Product you have purchased for commercial use from Body-Solid or from an authorized Body-Solid reseller is free from defects in materials or workmanship under normal use during the warranty period.
Your sales receipt, showing the date of purchase of the Product, is your proof of the date of purchase.
This warranty extends only to you, the original purchaser. It is not transferable to anyone who subsequently purchases the Product from you.
It excludes expendable parts such as paint and finish.
This Warranty becomes VALID ONLY if the Product is assembled / installed according to the instructions / directions included with the Product.
FULL COMMERCIAL WARRANTY
This Limited Express Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc. ("Body-Solid") under the BODY-SOLID brand name (hereinafter referred to as “Product”).
What Is Covered?During the warranty period, Body-Solid will, at its sole discretion, at no additional charge, provide the exclusive remedy of repair or replacement of the Product if it becomes materially defective, malfunctions, or otherwise fails to conform with this limited warranty under normal commercial, personal, family, or household use. In repairing the Product, Body-Solid may replace defective parts with new or, at Body- Solid's sole discretion, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this limited warranty will become the property of Body-Solid. Body-Solid reserves the right to change manufacturers of any part to cover any existing warranty.
How Long Coverage Lasts?Body-Solid warrants that the Product you have purchased for commercial or non-commercial, personal, family, or household use from Body-Solid or from an authorized BODY-SOLID dealer will be free from any material defects in materials or workmanship under normal use during the warranty period from the date of purchase. Your sales receipt, showing the date of purchase of the Product, shall constitute proof of the date of purchase.
Important Additional Terms and Restrictions.This warranty extends only to the original purchaser. It is not transferable to anyone who subsequently purchases the Product. It excludes expendable parts such as paint and finish. It does not cover labor costs. While necessary maintenance or repairs of the Product can be performed by any company, or by the owner we recommend that you use only Body-Solid or an authorized BODY-SOLID dealer for best results. Improper or incorrectly performed maintenance or repair voids this warranty. Body-Solid neither assumes nor authorizes any third party to assume for it any other warranty.
This warranty is void under the following conditions:if the Product is not assembled/installed according to the instructions/directions included with the Product; if proof-of-purchase documentation or Product serial number is altered or forged; if the Product was not purchased from Body-Solid or from an authorized BODYSOLID dealer. This warranty does not extend to any Product that has been damaged or rendered defective: (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Body-Solid; (c) by modification of the Product; (d) as a result of improper or incorrectly performed service or repair by anyone other than Body-Solid or an authorized BODY-SOLID dealer or an authorized BODY-SOLID warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Should any Product submitted for warranty service or replacement be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by you upon Body-Solid's receipt of payment or acceptable arrangement of payment.
How to Redeem this Warranty.To redeem this warranty, you must contact Body-Solid at 1-800- 556-3113 or service@bodysolid.com. Body-Solid may elect to send a new part to remedy the defect. However in some cases, Body-Solid may need to directly repair or entirely replace the equipment in which case you will be given a Return Authorization Number by Body-Solid customer service. You then must return the Product, together with the Return Authorization Number and the sales receipt, in its original container (or equivalent) to the following address: Body-Solid, Inc., Attn: BODY-SOLID Warranty Dept., 1900 S. Des Plaines Ave., Forest Park, IL 60130. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. Body-Solid will not accept any Product returned on a freight collect basis or outside of Body-Solid's normal business hours. You are responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return.
How State Law Applies.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
THIS IS THE ONLY WARRANTY APPLICABLE TO BODY-SOLID BRANDED PRODUCTS. TO THE EXTENT PERMITTED BY LAW, BODY-SOLID DISCLAIMS ALL OTHER EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE BEYOND THE ONE (1) YEAR WARRANTY PERIOD.
Delivery Information
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
Countries We Ship To:
United States
Future Expansion:
We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
Domestic Shipping (United States)
Standard Shipping: Free shipping for orders over $200
Flat Rate Shipping: $15 flat rate for orders under $200
No Hidden Fees:
All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
Processing Time:
Orders are processed within 1 business day (Monday to Sunday)
Order Cut-Off Time:
Orders placed before 5 PM Central Time will start processing on the same day
Weekend and Holiday Orders:
Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
Domestic Shipping:
Standard Shipping: 4-7 business days
Expedited Shipping: 1-2 business days
Notes:
Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
Reliable Carriers:
We work with trusted carriers in the industry to guarantee your package is delivered securely.
Domestic Carriers: USPS, FedEx, UPS
Shipment Tracking:
Tracking information is included with every order and will be sent to you by email once your order has been shipped.
Insurance:
All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
Tracking Information:
After your order has been shipped, you will receive an email containing:
Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Returned Packages:
If a package is returned to us due to an incorrect address:
We will contact you to arrange reshipment.
Additional shipping charges may apply.
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
Customer Service Email: support@precisionperformances.com
Customer Service Phone: (844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
Precision Performances
11111 Drumadoon Dr
Richmond Texas 77407
United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Price Match Guarantee
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.
Our 100% Price Match Guarantee is subject to the following conditions
Promotions like rebates or buy-one-get-one-free offers are excluded.
Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).
The competitor must be an authorized retailer of the exact same item, including model and specifications.
The price match will consider the item price, sales tax, and shipping costs.
Price matching is not applicable to exchange orders or replacement items.
Returns
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
Email:support@precisionperformances.com
Phone: (844)-513-6374
Address:11111 Drumadoon Dr Richmond Texas 77407 Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
Unused and Undamaged:The item must be unused, undamaged, and in the same condition as when you received it.
Original Packaging:The item must be in its original packaging with all labels and tags intact. Proof of Purchase:A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
Contact Customer Service:
Email us at support@precisionperformances.comor call (844)-513-6374 within 30 days of receiving your order.
Provide your order number and a detailed reason for the return.
Return Authorization:
Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
Package the Item Safely:
Pack the item securely in its original packaging.
Make sure to include all accessories, manuals, and any free gifts.
Include Documentation:
Add the return authorization form along with any required supporting documents or images.
Attach Shipping Label:
Download and print the return shipping label provided in our email.
Affix the label to the outside of the package.
4.3 Shipping the Return
Shipping Method:
Use either FedEx, UPS or USPS
4.3 Shipping the Return
Ship the package within 7 days of receiving the return authorization.
Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
Customer Responsibility:
All return shipping costs must be paid by the customer.
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
Items must be unused, undamaged, and returned in their original packaging.
Return request must be made within 30 days of receipt.
Refund:
A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
Contact us within 48 hours of receiving the item.
Documentation:
Please provide photos or videos showing the defect or damage.
Resolution:
We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
Inform us immediately upon receipt.
Resolution:
We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
We will initiate an investigation with the carrier.
If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
Custom or Personalized Products:
Items that are made to your specifications or clearly personalized.
sanitary or intimate items:
Underwear, swimwear, and personal care items are included, unless unopened and unused.
Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
Approval:
Refunds are issued after we receive and inspect the returned item.
Notification:
You will be notified by email about the approval or rejection of your refund.
Condition:
Items must comply with the return eligibility criteria stated in Section 3.
8.2 Refund Processing
Method:
Refunds will be issued to the original payment method used during purchase.
Time Frame:
Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
Condition Issues:
Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
Late Returns:
Items returned more than 30 days after delivery.
9. Exchanges
Eligibility:
We replace defective, damaged, or incorrect items.
Process:
To request an exchange, contact us at support@precisionperformances.com
Shipping Costs:
We cover return shipping for defective or incorrect items.
Customers are responsible for return shipping costs when returning items due to a change of mind.
10. Timelines
Return Window:
Returns must be reported and shipped within 7 days of receiving the product.
Return Processing:
Once we receive and inspect your returned item, we will process your refund within 7 business days.
Refund Period:
Once approved, the refund will be credited to your account within up to seven 7 business days.
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
Note:By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
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We got this electric dirt bike for my son, and it’s been a fantastic purchase. It’s well-built, easy to handle, and perfect for young riders. The battery lasts around 2 hours, which gives him plenty of ride time before needing a recharge. The bike has just the right amount of speed to keep things exciting but still safe. Plus, the quiet motor is great—no loud noise, and it doesn’t bother the neighbors. All in all, it’s been a great way for him to have fun outdoors. Highly recommended!
MotoTec 60v 2000w Pro Electric Dirt Bike (HP115E)
Mark
Titan one tennis ball machine
Fantastic customer service and speedy shipping. My titan one tennis ball machine arrived within 3 days ahead of schedule. Highly recommend using precision performance for ordering your equipment.
Precision Performances
Matthew Reid
Excellent customer service from order to delivery. Outstanding communication!
Total Gym ELEVATE Adjustable Core ADJ Trainer
Linda
My grandson loves his bike
My grandson loves his bike.
MotoTec Pro 72V/30Ah 5000W Off-Road Electric Dirt Bike
Oskar M
Great experience with this company
Great experience with this company. Asad was very helpful and quick response for inquiries. Very fast shipping and delivery. Highly recommended The precision performance.
Hi James,
Sorry you feel that way. The item you purchased was for $19.99, as stated on our shipping policy orders under $200 have a $15 shipping fee. Let us know if you have any questions!
Great experience with this company. Asad was very helpful and quick response for inquiries. Very fast shipping and delivery. Highly recommended The precision performance.
Thank you Oskar we are glad you had a good experience!
We got this electric dirt bike for my son, and it’s been a fantastic purchase. It’s well-built, easy to handle, and perfect for young riders. The battery lasts around 2 hours, which gives him plenty of ride time before needing a recharge. The bike has just the right amount of speed to keep things exciting but still safe. Plus, the quiet motor is great—no loud noise, and it doesn’t bother the neighbors. All in all, it’s been a great way for him to have fun outdoors. Highly recommended!
Hi David Im very glad to hear you son is enjoying the bike! Let us know if you have any questions we would be more then happy to help!