28 In. 14 Cu. Ft. Top-Freezer Residential Refrigerator in Stainless Steel
28 In. 14 Cu. Ft. Top-Freezer Residential Refrigerator in Stainless Steel is backordered and will ship as soon as it is back in stock.
Delivery and Shipping
Delivery and Shipping
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
Countries We Ship To: United States
Future Expansion: We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
Domestic Shipping (United States)Standard Shipping: Free shipping for orders over $200Flat Rate Shipping: $15 flat rate for orders under $200
No Hidden Fees:All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
Processing Time:Orders are processed within 1 business day (Monday to Sunday)
Order Cut-Off Time:Orders placed before 5 PM Central Time will start processing on the same day
Weekend and Holiday Orders:Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
Domestic Shipping:Standard Shipping: 4-7 business days Expedited Shipping: 1-2 business days
Notes:Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
Reliable Carriers:
We work with trusted carriers in the industry to guarantee your package is delivered securely.Domestic Carriers: USPS, FedEx, UPS
Shipment Tracking:Tracking information is included with every order and will be sent to you by email once your order has been shipped.
Insurance:All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
Tracking Information:After your order has been shipped, you will receive an email containing:Tracking NumberCarrier NameLink to Track Your Package
How to Track Your Order:Visit https://precisionperformances.com/apps/track123 or the carrier's website.Enter your tracking number to view the status and estimated delivery date.
Assistance:If you have questions or need assistance with tracking, please contact our Customer Service
8. Delivery Issues
8.1 Delayed or Lost Packages
Delayed Delivery:If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374
Lost Packages:If your tracking information indicates that your package was delivered but you have not received it:Verify the shipping address provided.Check with neighbors or building management.Contact us for further assistance.
8.2 Damaged Packages
Reporting Damage:If your package arrives damaged:Note damage on the BOL before signingTake photos of the damaged packaging and items.
Contact us within 7 business days at support@precisionperformances.com
Resolution:We will work with you to arrange a replacement or refund as appropriate.
9. Missing Items
Reporting Missing Items:If any items are missing from your order:Contact us within 7 business days of receiving your package.Provide your order number and details of the missing item(s).
Resolution:We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
Returns:Returns are accepted within 30 days of receiving your order.
Conditions for Returns:Items must be unused, undamaged, and in their original packaging.Certain items like custom or perishable goods may not be eligible for returns
Return Shipping Costs:
Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
Refunds:Refunds are processed within 7 business days after receiving the returned item.Refunds will be issued to the original payment method.
For More Information:
Please refer to our Refunds and Return Policy for detailed information.
11. Incorrect Address
Address AccuracyPlease ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Returned Packages:If a package is returned to us due to an incorrect address:We will contact you to arrange reshipment.Additional shipping charges may apply.
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
Customer Service Email: support@precisionperformances.com
Customer Service Phone: (844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407Precision Performances11111 Drumadoon DrRichmond Texas 77407United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Price Match Guarantee
Price Match Guarantee
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.Our 100% Price Match Guarantee is subject to the following conditions
Promotions like rebates or buy-one-get-one-free offers are excluded.Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).The competitor must be an authorized retailer of the exact same item, including model and specifications.The price match will consider the item price, sales tax, and shipping costs.Price matching is not applicable to exchange orders or replacement items.
Returns
Returns
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
Email: support@precisionperformances.com
Phone: (844)-513-6374
Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
- Contact Customer Service:
Email us at support@precisionperformances.com or call (844)-513-6374 within 30 days of receiving your order.
Provide your order number and a detailed reason for the return.
- Return Authorization:
Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
- Package the Item Safely:
Pack the item securely in its original packaging.
Make sure to include all accessories, manuals, and any free gifts.
- Include Documentation:
Add the return authorization form along with any required supporting documents or images.
- Attach Shipping Label:
Download and print the return shipping label provided in our email.
Affix the label to the outside of the package.
4.3 Shipping the Return
Shipping Method:
Use either FedEx, UPS or USPS
4.3 Shipping the Return
Ship the package within 7 days of receiving the return authorization.
Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
Customer Responsibility:All return shipping costs must be paid by the customer.
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
Items must be unused, undamaged, and returned in their original packaging.
Return request must be made within 30 days of receipt.
Refund:
A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
Contact us within 48 hours of receiving the item.
Documentation:
Please provide photos or videos showing the defect or damage.
Resolution:
We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
Inform us immediately upon receipt.
Resolution:
We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
We will initiate an investigation with the carrier.
If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
Custom or Personalized Products:
Items that are made to your specifications or clearly personalized.
sanitary or intimate items:
Underwear, swimwear, and personal care items are included, unless unopened and unused.
Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
Approval:Refunds are issued after we receive and inspect the returned item.
Notification:You will be notified by email about the approval or rejection of your refund.
Condition:Items must comply with the return eligibility criteria stated in Section 3.
8.2 Refund Processing
Method:Refunds will be issued to the original payment method used during purchase.
Time Frame:
Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
Condition Issues:
Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
Late Returns:
Items returned more than 30 days after delivery.
9. Exchanges
Eligibility:
We replace defective, damaged, or incorrect items.
Process:
To request an exchange, contact us at support@precisionperformances.com
Shipping Costs:
We cover return shipping for defective or incorrect items.
Customers are responsible for return shipping costs when returning items due to a change of mind.
10. Timelines
Return Window:
Returns must be reported and shipped within 7 days of receiving the product.
Return Processing:
Once we receive and inspect your returned item, we will process your refund within 7 business days.
Refund Period:
Once approved, the refund will be credited to your account within up to seven 7 business days.
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
Visit our FAQ page
Contact our Customer Service team:
Email: support@precisionperformances.com
Phone: (844)-513-6374
Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
28 In. 14 Cu. Ft. Top-Freezer Residential Refrigerator in Stainless...
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Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
KoolMore 28-Inch Stainless Steel Top-Freezer Refrigerator – KM-TMR-14-SS
Product Overview
The KoolMore KM-TMR-14-SS Top-Freezer Refrigerator combines practical food storage, frost-free cooling, and a modern stainless steel finish in a compact design suited to apartments, condos, and smaller residential kitchens. With 10.5 cu. ft. of refrigerator space and 3.7 cu. ft. of freezer capacity, it provides ample room for fresh groceries and frozen essentials while making efficient use of kitchen space.
The frost-free cooling system eliminates the need for manual defrosting, while three adjustable tempered glass shelves and spacious door bins help keep food organized. A dedicated humidity-controlled crisper drawer provides storage for fruits and vegetables, and LED interior lighting improves visibility. Reversible doors, quiet operation rated at 42 dB, and Energy Star certification add convenience and efficiency for everyday use. The refrigerator is UL Listed and backed by a 1-year parts and labor warranty.
Product Features
• Compact 14.2 cu. ft. storage capacity: Offers 10.5 cu. ft. of refrigerator space and 3.7 cu. ft. of freezer capacity for everyday groceries and frozen foods.
• Frost-free cooling system: Helps prevent ice buildup in both compartments, maintaining consistent cooling without manual defrosting.
• Adjustable tempered glass shelves: Includes three durable shelves, each supporting up to 30 lbs., for flexible storage of groceries, containers, and taller items.
• Convenient door storage: Features two large refrigerator door bins and two freezer door bins to keep frequently used items accessible.
• Dedicated crisper drawer: Provides 1.59 cu. ft. of listed drawer capacity for organizing fruits and vegetables and supporting produce freshness.
• LED interior lighting: Top- and side-mounted LED lights illuminate the refrigerator compartment for improved visibility.
• Quiet operation: Listed at 42 dB, making it suitable for apartments, condos, and open-plan living spaces.
• Reversible doors: Allows left- or right-hand opening to accommodate different kitchen layouts and installation requirements.
• Energy Star certified efficiency: Designed to reduce energy consumption while providing dependable cooling. The supplied product description lists annual energy consumption at 333 kWh.
• Digital temperature controls: Product specifications list temperature control features for convenient adjustment of cooling settings.
• Modern stainless steel finish: Features a contemporary exterior and recessed handle that complements a variety of kitchen styles.
• Safety certification and warranty: Energy Star certified and UL Listed, with a 1-year manufacturer's parts and labor warranty.
Technical Specifications
| Specification | Details |
|---|---|
| Brand | KoolMore |
| Model | KM-TMR-14-SS |
| Product Type | Top-Freezer Refrigerator |
| Finish | Stainless Steel |
| Refrigerator Capacity | 10.5 cu. ft. |
| Freezer Capacity | 3.7 cu. ft. |
| Combined Capacity | 14.2 cu. ft. based on the stated compartment capacities; detailed specifications list 14 cu. ft. |
| Defrost Type | Frost Free |
| Energy Certification | Energy Star |
| Listed Annual Energy Consumption | 333 kWh |
| Noise Level | 42 dB, as stated in the product description |
| Shelves | 3 adjustable tempered glass shelves |
| Shelf Weight Capacity | Up to 30 lbs. per shelf |
| Refrigerator Door Bins | 2 large bins |
| Freezer Door Bins | 2 bins |
| Crisper Drawers | 1 |
| Listed Crisper Capacity | 1.59 cu. ft. |
| Interior Lighting | LED, top and sides of refrigerator |
| Door Configuration | Reversible door hinge |
| Handle Type | Recessed |
| Ice Maker | Not included |
| Water/Ice Dispenser | None |
| Installation Depth | Counter depth, as listed in product details |
| Certifications | Energy Star, UL Listed |
| Manufacturer Warranty | 1 year, parts and labor |
| Return Policy | 90-day return period, subject to retailer terms |
Dimensions and Installation
| Measurement | Dimension |
|---|---|
| Product Width | 28.78 in. |
| Refrigerator Width | 28 in. |
| Product Height | 60.63 in. |
| Product Depth | 27.56 in. |
| Depth Including Handles | 27.56 in. |
| Depth Excluding Handles | 27.56 in. |
| Depth Without Door | 25.59 in. |
| Depth With Door Open 90° | 56.07 in. |
| Height to Top of Door Hinge | 60.63 in. |
| Height to Top of Refrigerator Case | 60.63 in. |
| Height to Top of Refrigerator Door | 60.63 in. |
Installation Notes
• Measure the available installation space before purchase, using the listed product width of 28.78 inches.
• Allow adequate ventilation clearance and door-opening space according to the manufacturer's installation guide.
• The listed depth with the door open at 90 degrees is 56.07 inches. Confirm that the available kitchen space accommodates this measurement.
• The reversible door hinge allows the opening direction to be adapted to your kitchen layout.
• Follow the manufacturer's installation and use-and-care instructions for proper setup and operation.
About KoolMore
KoolMore offers refrigeration and foodservice equipment designed for residential and commercial applications. Its appliances combine practical functionality, contemporary styling, and convenient features to support everyday food storage and cooling needs.
Specification note: The stated refrigerator capacity of 10.5 cu. ft. and freezer capacity of 3.7 cu. ft. total 14.2 cu. ft., while the detailed specifications list the overall capacity as 14 cu. ft. Confirm the official total capacity with the manufacturer if exact capacity figures are required.
