The True Manufacturing TBR72-RISZ1-L-B-111-1 is a three-section refrigerated back bar cooler designed for efficient and reliable cold storage in commercial settings. This 72-inch wide unit offers a substantial capacity of 125 six-pack cans or 78 six-pack bottles, making it ideal for bars, restaurants, and other food service establishments. The cooler features a side-mounted, self-contained refrigeration system for convenient installation and maintenance. Utilizing environmentally friendly R290 Hydrocarbon refrigerant, this unit prioritizes responsible operation.
Enhanced Visibility and Accessibility<
The True Manufacturing TBR72-RISZ1-L-B-111-1 is a three-section back bar cooler built to provide dependable and efficient cold storage in commercial environments. Spanning 72 inches in width, this unit can accommodate up to 125 six-pack cans or 78 six-pack bottles, making it an excellent choice for bars, restaurants, and food service operations. Its side-mounted, self-contained refrigeration system allows for straightforward installation and service. Using eco-conscious R290 Hydrocarbon refrigerant, the cooler supports sustainable operation.
Improved Visibility and Access
This back bar cooler from True ensures quick product access with its trio of sliding glass doors and nine flexible shelves. Trulumina LED lighting elevates product presentation, while the sturdy stainless steel countertop serves as a convenient work surface. Its durable build and reliable refrigeration contribute to long-term cost savings. Intuitive controls and a thoughtful layout make operation simple.
- Trulumina LED lighting enhances product visibility
- Stainless steel countertop adds workspace functionality
- Sliding glass doors and adjustable shelves for streamlined organization
The True TBR72-RISZ1-L-B-111-1 delivers a smart mix of utility and performance. Contact us today for details on how to order.
Rugged Design and Easy Integration
Engineered for durability, this unit features a black powder-coated exterior paired with a stainless steel interior for long-lasting use and easy sanitation. The side-mounted refrigeration setup simplifies setup and servicing, while the design fits smoothly into a wide range of commercial layouts.
- Durable black powder-coated finish on the exterior
- Stainless steel sides and floor for hygiene and simple maintenance
- Side-mounted refrigeration system allows easy installation and upkeep
Thanks to its solid construction and professional design, this unit is a valuable investment for businesses needing reliable beverage storage. Reach out for purchase information.
Dependable Cooling Performance
The TBR72-RISZ1-L-B-111-1 provides steady and efficient cooling, powered by a 1/4 HP system and R290 Hydrocarbon refrigerant. It runs on 115v/60/1-ph with a 3.2-amp draw and uses a NEMA 5-15P plug. Certified by cULus and UL EPH, the unit meets key safety and performance benchmarks. Proudly made in the USA, it delivers consistent temperature control and reliability.
- Reliable temperature control for consistent product freshness
- Eco-friendly refrigeration with R290 Hydrocarbon
- Certified safe and compliant (cULus and UL EPH Classified)
This model ensures peace of mind with dependable performance and high safety standards.
Why Choose the True TBR72-RISZ1-L-B-111-1?
The TBR72-RISZ1-L-B-111-1 is tailored for high-demand industries such as food service, especially for establishments like bars and restaurants. Its generous capacity and efficient layout make it perfect for busy beverage service environments.
- Food Service: Optimize storage and display capacity
- Bars and Restaurants: Effectively chill and showcase beverage offerings
/strong>
This True back bar cooler provides easy access to products with its three sliding glass doors and nine adjustable shelves. The Trulumina LED lighting enhances product visibility and creates an attractive display, while the durable stainless steel countertop provides a practical workspace. The cooler is designed for long-term cost efficiency through its reliable refrigeration system and durable construction. Easy operation is ensured by the intuitive controls and convenient design.
- Bright Trulumina LED lighting for enhanced product visibility
- Durable stainless steel countertop for added utility
- Easy-access sliding glass doors and adjustable shelving for efficient organization
The True TBR72-RISZ1-L-B-111-1 offers a balance of performance and practicality. Contact us today for purchasing information.
Durable Construction and Seamless Integration
Built for lasting performance, the TBR72-RISZ1-L-B-111-1 features a black powder-coated exterior and a stainless steel interior (sides and floor) for enhanced durability and hygiene. The side-mounted, self-contained refrigeration system simplifies installation and maintenance, while the unit seamlessly integrates into various commercial environments.
- Black powder-coated exterior for enhanced durability
- Stainless steel interior (sides and floor) for hygiene and easy cleaning
- Side-mounted, self-contained refrigeration system for simplified installation
The robust construction and thoughtful design of this cooler make it a valuable asset for any business requiring reliable cold storage. Contact us for purchasing information.
Reliable Performance
The True TBR72-RISZ1-L-B-111-1 delivers consistent performance with its powerful 1/4 HP refrigeration system using R290 Hydrocarbon refrigerant. This cooler operates on 115v/60/1-ph power, drawing 3.2 amps with a NEMA 5-15P plug. It is cULus and UL EPH Classified, ensuring safety and compliance with industry standards. The unit is proudly made in the USA.
- Consistent cooling performance for optimal product storage
- Environmentally friendly R290 Hydrocarbon refrigerant
- cULus and UL EPH Classified for safety and compliance
This True cooler ensures reliable performance and peace of mind.
Why True TBR72-RISZ1-L-B-111-1?
The True TBR72-RISZ1-L-B-111-1 is ideal for various industries, including food service, particularly bars and restaurants. Its large capacity and efficient design make it a valuable asset for high-volume establishments.
- Food Service: Maximize storage capacity and product visibility
- Bars and Restaurants: Efficiently chill and display a wide selection of beverages
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
- Countries We Ship To:
- United States
- Future Expansion:
- We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
-
Domestic Shipping (United States)
- Standard Shipping: Free shipping for orders over $200
- Flat Rate Shipping: $15 flat rate for orders under $200
-
No Hidden Fees:
- All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
-
Processing Time:
- Orders are processed within 1 business day (Monday to Sunday)
-
Order Cut-Off Time:
- Orders placed before 5 PM Central Time will start processing on the same day
-
Weekend and Holiday Orders:
- Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
-
Domestic Shipping:
- Standard Shipping: 4-7 business days
- Expedited Shipping: 1-2 business days
- Notes:
- Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
- Reliable Carriers:
- We work with trusted carriers in the industry to guarantee your package is delivered securely.
- Domestic Carriers: USPS, FedEx, UPS
-
Shipment Tracking:
- Tracking information is included with every order and will be sent to you by email once your order has been shipped.
-
Insurance:
- All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
- Tracking Information:
- After your order has been shipped, you will receive an email containing:
- Tracking Number
- Carrier Name
- Link to Track Your Package
- After your order has been shipped, you will receive an email containing:
-
How to Track Your Order:
- Visit https://precisionperformances.com/apps/track123 or the carrier's website.
- Enter your tracking number to view the status and estimated delivery date.
-
Assistance:
- If you have questions or need assistance with tracking, please contact our Customer Service
8. Delivery Issues
8.1 Delayed or Lost Packages
-
Delayed Delivery:
- If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374
-
Lost Packages:
- If your tracking information indicates that your package was delivered but you have not received it:
- Verify the shipping address provided.
- Check with neighbors or building management.
- Contact us for further assistance.
8.2 Damaged Packages
-
Reporting Damage:
- If your package arrives damaged:
- Note damage on the BOL before signing
- Take photos of the damaged packaging and items.
- Contact us within 7 business days at support@precisionperformances.com
- If your package arrives damaged:
-
Resolution:
- We will work with you to arrange a replacement or refund as appropriate.
9. Missing Items
-
Reporting Missing Items:
- If any items are missing from your order:
- Contact us within 7 business days of receiving your package.
- Provide your order number and details of the missing item(s).
-
Resolution:
- We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
-
Returns:
- Returns are accepted within 30 days of receiving your order.
-
Conditions for Returns:
- Items must be unused, undamaged, and in their original packaging.
- Certain items like custom or perishable goods may not be eligible for returns
- Return Shipping Costs:
- Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
- Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
-
Refunds:
- Refunds are processed within 7 business days after receiving the returned item.
- Refunds will be issued to the original payment method.
- For More Information:
- Please refer to our Refunds and Return Policy for detailed information.
11. Incorrect Address
-
Address Accuracy
- Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
-
Returned Packages:
- If a package is returned to us due to an incorrect address:
- We will contact you to arrange reshipment.
- Additional shipping charges may apply.
- If a package is returned to us due to an incorrect address:
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
- Customer Service Email: support@precisionperformances.com
- Customer Service Phone: (844)-513-6374
-
11111 Drumadoon Dr Richmond Texas 77407
- Precision Performances
- 11111 Drumadoon Dr
- Richmond Texas 77407
- United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.
Our 100% Price Match Guarantee is subject to the following conditions
- Promotions like rebates or buy-one-get-one-free offers are excluded.
- Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).
- The competitor must be an authorized retailer of the exact same item, including model and specifications.
- The price match will consider the item price, sales tax, and shipping costs.
-
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
-
Email: support@precisionperformances.com
-
Phone: (844)-513-6374
-
Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
-
Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
-
Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
-
Contact Customer Service:
-
Email us at support@precisionperformances.com or call (844)-513-6374 within 30 days of receiving your order.
-
Provide your order number and a detailed reason for the return.
-
Return Authorization:
-
Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
-
Package the Item Safely:
-
Pack the item securely in its original packaging.
-
Make sure to include all accessories, manuals, and any free gifts.
-
Include Documentation:
-
Add the return authorization form along with any required supporting documents or images.
-
Attach Shipping Label:
-
Download and print the return shipping label provided in our email.
-
Affix the label to the outside of the package.
4.3 Shipping the Return
-
Shipping Method:
-
Use either FedEx, UPS or USPS
4.3 Shipping the Return
-
Ship the package within 7 days of receiving the return authorization.
-
Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
-
Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
-
Customer Responsibility:
-
All return shipping costs must be paid by the customer.
-
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
-
Items must be unused, undamaged, and returned in their original packaging.
-
Return request must be made within 30 days of receipt.
Refund:
-
A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
-
Contact us within 48 hours of receiving the item.
Documentation:
-
Please provide photos or videos showing the defect or damage.
Resolution:
-
We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
- Inform us immediately upon receipt.
Resolution:
-
We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
-
Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
-
We will initiate an investigation with the carrier.
-
If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
-
You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
-
If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
-
Custom or Personalized Products:
-
Items that are made to your specifications or clearly personalized.
-
sanitary or intimate items:
-
Underwear, swimwear, and personal care items are included, unless unopened and unused.
-
Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
-
Approval:
- Refunds are issued after we receive and inspect the returned item.
-
Notification:
-
You will be notified by email about the approval or rejection of your refund.
-
-
Condition:
-
Items must comply with the return eligibility criteria stated in Section 3.
-
8.2 Refund Processing
-
Method:
-
Refunds will be issued to the original payment method used during purchase.
-
-
Time Frame:
-
-
Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
-
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
-
Condition Issues:
-
-
Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
-
-
Late Returns:
-
-
Items returned more than 30 days after delivery.
-
9. Exchanges
-
Eligibility:
-
-
We replace defective, damaged, or incorrect items.
-
-
Process:
-
-
To request an exchange, contact us at support@precisionperformances.com
-
-
Shipping Costs:
-
-
We cover return shipping for defective or incorrect items.
-
-
-
Customers are responsible for return shipping costs when returning items due to a change of mind.
-
10. Timelines
-
Return Window:
-
-
Returns must be reported and shipped within 7 days of receiving the product.
-
-
Return Processing:
-
-
Once we receive and inspect your returned item, we will process your refund within 7 business days.
-
-
Refund Period:
-
-
Once approved, the refund will be credited to your account within up to seven 7 business days.
-
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
-
Visit our FAQ page
-
Contact our Customer Service team:
-
-
Email: support@precisionperformances.com
-
-
-
Phone: (844)-513-6374
-
Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
Description
The True Manufacturing TBR72-RISZ1-L-B-111-1 is a three-section refrigerated back bar cooler designed for efficient and reliable cold storage in commercial settings. This 72-inch wide unit offers a substantial capacity of 125 six-pack cans or 78 six-pack bottles, making it ideal for bars, restaurants, and other food service establishments. The cooler features a side-mounted, self-contained refrigeration system for convenient installation and maintenance. Utilizing environmentally friendly R290 Hydrocarbon refrigerant, this unit prioritizes responsible operation.
Enhanced Visibility and Accessibility<
The True Manufacturing TBR72-RISZ1-L-B-111-1 is a three-section back bar cooler built to provide dependable and efficient cold storage in commercial environments. Spanning 72 inches in width, this unit can accommodate up to 125 six-pack cans or 78 six-pack bottles, making it an excellent choice for bars, restaurants, and food service operations. Its side-mounted, self-contained refrigeration system allows for straightforward installation and service. Using eco-conscious R290 Hydrocarbon refrigerant, the cooler supports sustainable operation.
Improved Visibility and Access
This back bar cooler from True ensures quick product access with its trio of sliding glass doors and nine flexible shelves. Trulumina LED lighting elevates product presentation, while the sturdy stainless steel countertop serves as a convenient work surface. Its durable build and reliable refrigeration contribute to long-term cost savings. Intuitive controls and a thoughtful layout make operation simple.
- Trulumina LED lighting enhances product visibility
- Stainless steel countertop adds workspace functionality
- Sliding glass doors and adjustable shelves for streamlined organization
The True TBR72-RISZ1-L-B-111-1 delivers a smart mix of utility and performance. Contact us today for details on how to order.
Rugged Design and Easy Integration
Engineered for durability, this unit features a black powder-coated exterior paired with a stainless steel interior for long-lasting use and easy sanitation. The side-mounted refrigeration setup simplifies setup and servicing, while the design fits smoothly into a wide range of commercial layouts.
- Durable black powder-coated finish on the exterior
- Stainless steel sides and floor for hygiene and simple maintenance
- Side-mounted refrigeration system allows easy installation and upkeep
Thanks to its solid construction and professional design, this unit is a valuable investment for businesses needing reliable beverage storage. Reach out for purchase information.
Dependable Cooling Performance
The TBR72-RISZ1-L-B-111-1 provides steady and efficient cooling, powered by a 1/4 HP system and R290 Hydrocarbon refrigerant. It runs on 115v/60/1-ph with a 3.2-amp draw and uses a NEMA 5-15P plug. Certified by cULus and UL EPH, the unit meets key safety and performance benchmarks. Proudly made in the USA, it delivers consistent temperature control and reliability.
- Reliable temperature control for consistent product freshness
- Eco-friendly refrigeration with R290 Hydrocarbon
- Certified safe and compliant (cULus and UL EPH Classified)
This model ensures peace of mind with dependable performance and high safety standards.
Why Choose the True TBR72-RISZ1-L-B-111-1?
The TBR72-RISZ1-L-B-111-1 is tailored for high-demand industries such as food service, especially for establishments like bars and restaurants. Its generous capacity and efficient layout make it perfect for busy beverage service environments.
- Food Service: Optimize storage and display capacity
- Bars and Restaurants: Effectively chill and showcase beverage offerings
/strong>
This True back bar cooler provides easy access to products with its three sliding glass doors and nine adjustable shelves. The Trulumina LED lighting enhances product visibility and creates an attractive display, while the durable stainless steel countertop provides a practical workspace. The cooler is designed for long-term cost efficiency through its reliable refrigeration system and durable construction. Easy operation is ensured by the intuitive controls and convenient design.
- Bright Trulumina LED lighting for enhanced product visibility
- Durable stainless steel countertop for added utility
- Easy-access sliding glass doors and adjustable shelving for efficient organization
The True TBR72-RISZ1-L-B-111-1 offers a balance of performance and practicality. Contact us today for purchasing information.
Durable Construction and Seamless Integration
Built for lasting performance, the TBR72-RISZ1-L-B-111-1 features a black powder-coated exterior and a stainless steel interior (sides and floor) for enhanced durability and hygiene. The side-mounted, self-contained refrigeration system simplifies installation and maintenance, while the unit seamlessly integrates into various commercial environments.
- Black powder-coated exterior for enhanced durability
- Stainless steel interior (sides and floor) for hygiene and easy cleaning
- Side-mounted, self-contained refrigeration system for simplified installation
The robust construction and thoughtful design of this cooler make it a valuable asset for any business requiring reliable cold storage. Contact us for purchasing information.
Reliable Performance
The True TBR72-RISZ1-L-B-111-1 delivers consistent performance with its powerful 1/4 HP refrigeration system using R290 Hydrocarbon refrigerant. This cooler operates on 115v/60/1-ph power, drawing 3.2 amps with a NEMA 5-15P plug. It is cULus and UL EPH Classified, ensuring safety and compliance with industry standards. The unit is proudly made in the USA.
- Consistent cooling performance for optimal product storage
- Environmentally friendly R290 Hydrocarbon refrigerant
- cULus and UL EPH Classified for safety and compliance
This True cooler ensures reliable performance and peace of mind.
Why True TBR72-RISZ1-L-B-111-1?
The True TBR72-RISZ1-L-B-111-1 is ideal for various industries, including food service, particularly bars and restaurants. Its large capacity and efficient design make it a valuable asset for high-volume establishments.
- Food Service: Maximize storage capacity and product visibility
- Bars and Restaurants: Efficiently chill and display a wide selection of beverages
Delivery Information
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
- Countries We Ship To:
- United States
- Future Expansion:
- We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
-
Domestic Shipping (United States)
- Standard Shipping: Free shipping for orders over $200
- Flat Rate Shipping: $15 flat rate for orders under $200
-
No Hidden Fees:
- All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
-
Processing Time:
- Orders are processed within 1 business day (Monday to Sunday)
-
Order Cut-Off Time:
- Orders placed before 5 PM Central Time will start processing on the same day
-
Weekend and Holiday Orders:
- Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
-
Domestic Shipping:
- Standard Shipping: 4-7 business days
- Expedited Shipping: 1-2 business days
- Notes:
- Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
- Reliable Carriers:
- We work with trusted carriers in the industry to guarantee your package is delivered securely.
- Domestic Carriers: USPS, FedEx, UPS
-
Shipment Tracking:
- Tracking information is included with every order and will be sent to you by email once your order has been shipped.
-
Insurance:
- All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
- Tracking Information:
- After your order has been shipped, you will receive an email containing:
- Tracking Number
- Carrier Name
- Link to Track Your Package
- After your order has been shipped, you will receive an email containing:
-
How to Track Your Order:
- Visit https://precisionperformances.com/apps/track123 or the carrier's website.
- Enter your tracking number to view the status and estimated delivery date.
-
Assistance:
- If you have questions or need assistance with tracking, please contact our Customer Service
8. Delivery Issues
8.1 Delayed or Lost Packages
-
Delayed Delivery:
- If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374
-
Lost Packages:
- If your tracking information indicates that your package was delivered but you have not received it:
- Verify the shipping address provided.
- Check with neighbors or building management.
- Contact us for further assistance.
8.2 Damaged Packages
-
Reporting Damage:
- If your package arrives damaged:
- Note damage on the BOL before signing
- Take photos of the damaged packaging and items.
- Contact us within 7 business days at support@precisionperformances.com
- If your package arrives damaged:
-
Resolution:
- We will work with you to arrange a replacement or refund as appropriate.
9. Missing Items
-
Reporting Missing Items:
- If any items are missing from your order:
- Contact us within 7 business days of receiving your package.
- Provide your order number and details of the missing item(s).
-
Resolution:
- We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
-
Returns:
- Returns are accepted within 30 days of receiving your order.
-
Conditions for Returns:
- Items must be unused, undamaged, and in their original packaging.
- Certain items like custom or perishable goods may not be eligible for returns
- Return Shipping Costs:
- Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
- Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
-
Refunds:
- Refunds are processed within 7 business days after receiving the returned item.
- Refunds will be issued to the original payment method.
- For More Information:
- Please refer to our Refunds and Return Policy for detailed information.
11. Incorrect Address
-
Address Accuracy
- Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
-
Returned Packages:
- If a package is returned to us due to an incorrect address:
- We will contact you to arrange reshipment.
- Additional shipping charges may apply.
- If a package is returned to us due to an incorrect address:
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
- Customer Service Email: support@precisionperformances.com
- Customer Service Phone: (844)-513-6374
-
11111 Drumadoon Dr Richmond Texas 77407
- Precision Performances
- 11111 Drumadoon Dr
- Richmond Texas 77407
- United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Price Match Guarantee
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.
Our 100% Price Match Guarantee is subject to the following conditions
- Promotions like rebates or buy-one-get-one-free offers are excluded.
- Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).
- The competitor must be an authorized retailer of the exact same item, including model and specifications.
- The price match will consider the item price, sales tax, and shipping costs.
-
Returns
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
-
Email: support@precisionperformances.com
-
Phone: (844)-513-6374
-
Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
-
Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
-
Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
-
Contact Customer Service:
-
Email us at support@precisionperformances.com or call (844)-513-6374 within 30 days of receiving your order.
-
Provide your order number and a detailed reason for the return.
-
Return Authorization:
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Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
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Package the Item Safely:
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Pack the item securely in its original packaging.
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Make sure to include all accessories, manuals, and any free gifts.
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Include Documentation:
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Add the return authorization form along with any required supporting documents or images.
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Attach Shipping Label:
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Download and print the return shipping label provided in our email.
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Affix the label to the outside of the package.
4.3 Shipping the Return
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Shipping Method:
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Use either FedEx, UPS or USPS
4.3 Shipping the Return
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Ship the package within 7 days of receiving the return authorization.
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Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
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Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
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Customer Responsibility:
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All return shipping costs must be paid by the customer.
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6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
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Items must be unused, undamaged, and returned in their original packaging.
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Return request must be made within 30 days of receipt.
Refund:
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A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
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Contact us within 48 hours of receiving the item.
Documentation:
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Please provide photos or videos showing the defect or damage.
Resolution:
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We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
- Inform us immediately upon receipt.
Resolution:
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We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
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Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
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We will initiate an investigation with the carrier.
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If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
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You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
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If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
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Custom or Personalized Products:
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Items that are made to your specifications or clearly personalized.
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sanitary or intimate items:
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Underwear, swimwear, and personal care items are included, unless unopened and unused.
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Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
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Approval:
- Refunds are issued after we receive and inspect the returned item.
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Notification:
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You will be notified by email about the approval or rejection of your refund.
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Condition:
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Items must comply with the return eligibility criteria stated in Section 3.
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8.2 Refund Processing
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Method:
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Refunds will be issued to the original payment method used during purchase.
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Time Frame:
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Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
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8.3 Partial Refunds
Partial refunds may be granted in certain situations:
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Condition Issues:
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Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
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Late Returns:
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Items returned more than 30 days after delivery.
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9. Exchanges
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Eligibility:
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We replace defective, damaged, or incorrect items.
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Process:
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To request an exchange, contact us at support@precisionperformances.com
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Shipping Costs:
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We cover return shipping for defective or incorrect items.
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Customers are responsible for return shipping costs when returning items due to a change of mind.
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10. Timelines
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Return Window:
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Returns must be reported and shipped within 7 days of receiving the product.
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Return Processing:
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Once we receive and inspect your returned item, we will process your refund within 7 business days.
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Refund Period:
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Once approved, the refund will be credited to your account within up to seven 7 business days.
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11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
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Visit our FAQ page
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Contact our Customer Service team:
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Email: support@precisionperformances.com
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Phone: (844)-513-6374
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Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
