Total Gym GTS®
This item has been discontinued by our manufacturer but all future purchase of GTS now includes a FREE upgrade to the Elevate Encompass at no extra cost (Encompass valued at $4,195 with over 250 exercises and variations).
The Heritage Collection GTS® incline trainer is built to withstand the intense demands of seasoned athletes. Offering over 250 exercises, the Total Gym GTS® is a comprehensive workout machine that provides a full-body workout. Unlike typical gym equipment, the Total Gym GTS® utilizes a percentage of a person's body weight as resistance, offering a unique and effective training experience
Users work multiple muscle groups together for a complete workout that challenges proprioception and core stabilizers by integrating multi-plane movement and unrestricted range of motion in nearly every exercise.
* PRICE MATCH GUARANTEE. Call 844-513-6374 and let us know you are calling to Price Match on the Total Gym GTS. Please be prepared to direct our customer service associate to the ad or website that is displaying the current lower price you would like to match. We will then review and verify the price match request. Exclusions apply.
Item #: 5200-02
Benefits
Benefits for the individual exerciser:
- Short, efficient, full-body workout producing fast, observable, body-changing results
- Body sculpting – recruits core abdominal and back muscles in every exercise
- Increased strength and endurance
- Improved coordination and balance
- Weight and inch loss, improved BMI
- Increased metabolism
- Enhanced functional performance of daily activities and athleticism
- Cardio-endurance gains during resistance training
- Low impact, safe, complete back support.
Training applications and biomechanics:
- Closed-chain partial loading of the joints
- Work in all three cardinal planes plus multi-plane (3-D) movement
- Unrestricted range of motion
- Adjust cable-pulley force angles based on client size, girth, and training objective
- Train prime stabilizers & proprioception
- Activity-specific work hardening, including sports-specific movement
- Explosive plyometric training for upper & lower extremities
- Full body support, joint-friendly, non-compressive
- Over 200 exercises & variations
- Pilates evolved training & education
- Reliable tool for assessing lower body strength
- Full-spectrum of training DVDs available.
Features
- Adjustable glideboard promotes optimal spinal alignment during transverse movements and allows for new additional training variations.
- Automatic rail locks allow for explosive plyometric jumping.
- Hydraulic rail lift assists level changes and easy two-step folding.
- Multiple center-pulley attachment points, double arm-cable load and increased lower extremity ROM.
- LAT bars promote line-of-pull specificity for arm-cable exercises.
- Includes workout DVD.
- More than 250 exercises and variations from resistance training to Pilates.
- Resistance—1% to 62% of bodyweight.
Key Specs
- Unfolded: 106” x 38’ x 57” [L/W/H] (2.69 m x 0.96 m x 1.45 m)
- Folded: 20” x 38” x 57” [L/W/H] (0.51 m x 0.96 m x 1.45 m)
- Tubing: 1.7" x 3.2" Aluminum Extrusion (4.4cm x 8.1cm)
- Tower is all reinforced steel, silver powder coating with internal level locking mechanism
- User Weight: Rated to 350 lbs. body weight. (159 kg)
- Maximum Load Capacity: 500 lbs. (295 kg) Inclusive of glideboard
- User Height Limit: 6' 5" (2.0 meters)
- Glideboard: 16" x 48" (41 cm x 122 cm). 7 position Adjustable angles
- Rollers: Better Sealed precision ball bearings
- Pulleys: ABS plastic protective shield over a steel frame, Nylon roller with precision ball bearings
- Cables: 2000 lb. test (907.2 kg) nylon 12 coated steel aircraft cable
- Handles: Soft synthetic rubber Padded Handles with ABS swivel handle and nylon webbing for hammer grip action
- Frame & Rail Construction: Anodized Aluminum Rails with all connections reinforce by steel or forged aluminum
- Unit Weight: 180 lbs (82 Kg)
- Electrical: N/A
- Board Upholstery: Glideboard - Heavy-duty, Two-tone design, box stitched, tear-resistant vinyl
- Foam Padding: 1 1/2" (4 cm) high rebound, high density foam.
- Resistance Levels: 22 calibrated incline levels, with release lever to lock rails into place. 1% - 62% bodyweight
- Storage Capabilities: Hydraulic lift assists in folding. Folds and stores upright. Rolls in hand-truck fashion.
- Included Equipment: 7 position Adjustable Glideboard; Dynamic [unilateral/bilateral] Pulley System; Multi-point pulley attachment to tower; soft-grip LAT Bars with 7 pulley positions; Folding Foot Holder; Telescoping Squat Stand with 3 height positions and folding platform
- Rolling Range: 40" (1.0 meters)
Warranties & Shipping
- Frame - 5 years
- Parts - 1 year
- Upholstery - 6 months
- Warranties outside the US may vary. Contact your local authorized distributor for details.
- Shipping: Weight: 265 lbs (including pallet)
- Shipping Size: 60" x 30" x 25" (including pallet)
FAQs
How is the Total Gym GTS® implemented in gyms?
As a functional piece of equipment that enables the user to perform over 250 different exercises the award-winning Total Gym GTS® is a complete workout machine delivering a full-body workout.
How many exercises can you perform on a Total Gym GTS®?
You can perform over 250 exercises and variations. Here’s a link to our wide range of exercises.
Testimonials
"I received my Total Gym GTS® this morning and have to say, what a great piece of equipment! When we first spoke I shared that my interest in the unit was for personal home use. Given the price, I had high expectations. Honestly, it lived up to the billing and then some. I couldn't be happier. I love the quality of the engineering and the ease at which the unit folds and unfolds. The LAT bars and pulley clamps are just one of the many things I found impressive. The smoothness of the glideboard feels like silk and I was pleased at how solid the adjustable height levels feel when elevated to different settings. When the unit arrived, the first things I opened were the accessory boxes. I knew immediately I was going to be impressed given the quality of the finish and solid, durable feeling with each bar. The unit was packed very well and the ease of set up couldn't have been simpler."- Bob B.
"I got the Total Gym GTS® yesterday. Put it together last night. Worked out this morning. This model is worth every penny. The quality is fantastic. I like the engineering touches - no banging pull up bar with glide bench when you do squats, everything was well thought out. Really, really nice. I am very happy."- Doug, Phoenix, AZ
"We love GRAVITY. The best revenue generator at my club!" - Vander Schmatz, Horsham Athletic Club
"I like how versatile the Total Gym GTS® is. I enjoy teaching and participating in group workouts on the Total Gym GTS® because it’s an engaging piece of equipment, and the group makes it more fun. I think participants are surprised how effective and challenging the Total Gym GTS® is. The Total Gym GTS® gives our participants, that wouldn’t participate in strength or resistance training on their own, a great option to do so in a supervised group setting. Participants with different fitness levels can use it as a group because there are options for progressions/regressions and ability to increase/decrease tower height for resistance. I believe that by having the Total Gym GTS® machines we are making an impact on our student staff - it’s giving them a great option to train and teach in. They are able to provide a new element to their programming." - Auburn University trainer
"We love Total Gym! I have 5 Total Gym GTS® units in my clinic and the GRAVITY program has helped a ton of patients be fit and lose weight. It keeps them connected to our practice and adds a great option for our business."- David Browser, TexPTs
"The Total Gym GTS® allows participants to work at their own fitness level together in a larger group, so as an instructor, you can maximize the use of the machines by teaching in larger groups. The group dynamic is fun and inviting for women who do not want to strength train, but men are humbled when they use the machine for the first time and find out how challenging the group workout can be."- Auburn University Trainer
"We love our Total Gym GTS®. We use it for all levels of patients and exercise class participants. Our "bootcamp" exercisers get a great workout and love progressing the difficulty of their jump drills."- Eddie Benner, Advanced Rehabilitation & Health Specialists
"We have Total Gyms in all of our clinics. Big fans of the Total Gym GTS®. We use it for most of our patients. Very patient-friendly."- Americo Rodrigues, Integrated Rehab
"I love Total Gym GTS® and GRAVITY - our members say it changes their bodies: stronger, leaner and it's all fun. We recouped the cost of our Total Gym GTS's® in 6 months with our small group training."- Michele Melkerson, BB Fitness Studios
Videos
Folding the Total Gym GTS
Unfolding the Total Gym GTS
Total Gym Basic Demonstration
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
- Countries We Ship To:
- United States
- Future Expansion:
- We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
-
Domestic Shipping (United States)
- Standard Shipping: Free shipping for orders over $200
- Flat Rate Shipping: $15 flat rate for orders under $200
-
No Hidden Fees:
- All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
-
Processing Time:
- Orders are processed within 1 business day (Monday to Sunday)
-
Order Cut-Off Time:
- Orders placed before 5 PM Central Time will start processing on the same day
-
Weekend and Holiday Orders:
- Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
-
Domestic Shipping:
- Standard Shipping: 4-7 business days
- Expedited Shipping: 1-2 business days
- Notes:
- Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
- Reliable Carriers:
- We work with trusted carriers in the industry to guarantee your package is delivered securely.
- Domestic Carriers: USPS, FedEx, UPS
-
Shipment Tracking:
- Tracking information is included with every order and will be sent to you by email once your order has been shipped.
-
Insurance:
- All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
- Tracking Information:
- After your order has been shipped, you will receive an email containing:
- Tracking Number
- Carrier Name
- Link to Track Your Package
- After your order has been shipped, you will receive an email containing:
-
How to Track Your Order:
- Visit https://precisionperformances.com/apps/track123 or the carrier's website.
- Enter your tracking number to view the status and estimated delivery date.
-
Assistance:
- If you have questions or need assistance with tracking, please contact our Customer Service
8. Delivery Issues
8.1 Delayed or Lost Packages
-
Delayed Delivery:
- If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374
-
Lost Packages:
- If your tracking information indicates that your package was delivered but you have not received it:
- Verify the shipping address provided.
- Check with neighbors or building management.
- Contact us for further assistance.
8.2 Damaged Packages
-
Reporting Damage:
- If your package arrives damaged:
- Note damage on the BOL before signing
- Take photos of the damaged packaging and items.
- Contact us within 7 business days at support@precisionperformances.com
- If your package arrives damaged:
-
Resolution:
- We will work with you to arrange a replacement or refund as appropriate.
9. Missing Items
-
Reporting Missing Items:
- If any items are missing from your order:
- Contact us within 7 business days of receiving your package.
- Provide your order number and details of the missing item(s).
-
Resolution:
- We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
-
Returns:
- Returns are accepted within 30 days of receiving your order.
-
Conditions for Returns:
- Items must be unused, undamaged, and in their original packaging.
- Certain items like custom or perishable goods may not be eligible for returns
- Return Shipping Costs:
- Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
- Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
-
Refunds:
- Refunds are processed within 7 business days after receiving the returned item.
- Refunds will be issued to the original payment method.
- For More Information:
- Please refer to our Refunds and Return Policy for detailed information.
11. Incorrect Address
-
Address Accuracy
- Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
-
Returned Packages:
- If a package is returned to us due to an incorrect address:
- We will contact you to arrange reshipment.
- Additional shipping charges may apply.
- If a package is returned to us due to an incorrect address:
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
- Customer Service Email: support@precisionperformances.com
- Customer Service Phone: (844)-513-6374
-
11111 Drumadoon Dr Richmond Texas 77407
- Precision Performances
- 11111 Drumadoon Dr
- Richmond Texas 77407
- United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.
Our 100% Price Match Guarantee is subject to the following conditions
- Promotions like rebates or buy-one-get-one-free offers are excluded.
- Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).
- The competitor must be an authorized retailer of the exact same item, including model and specifications.
- The price match will consider the item price, sales tax, and shipping costs.
-
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
-
Email: support@precisionperformances.com
-
Phone: (844)-513-6374
-
Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
-
Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
-
Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
-
Contact Customer Service:
-
Email us at support@precisionperformances.com or call (844)-513-6374 within 30 days of receiving your order.
-
Provide your order number and a detailed reason for the return.
-
Return Authorization:
-
Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
-
Package the Item Safely:
-
Pack the item securely in its original packaging.
-
Make sure to include all accessories, manuals, and any free gifts.
-
Include Documentation:
-
Add the return authorization form along with any required supporting documents or images.
-
Attach Shipping Label:
-
Download and print the return shipping label provided in our email.
-
Affix the label to the outside of the package.
4.3 Shipping the Return
-
Shipping Method:
-
Use either FedEx, UPS or USPS
4.3 Shipping the Return
-
Ship the package within 7 days of receiving the return authorization.
-
Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
-
Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
-
Customer Responsibility:
-
All return shipping costs must be paid by the customer.
-
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
-
Items must be unused, undamaged, and returned in their original packaging.
-
Return request must be made within 30 days of receipt.
Refund:
-
A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
-
Contact us within 48 hours of receiving the item.
Documentation:
-
Please provide photos or videos showing the defect or damage.
Resolution:
-
We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
- Inform us immediately upon receipt.
Resolution:
-
We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
-
Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
-
We will initiate an investigation with the carrier.
-
If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
-
You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
-
If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
-
Custom or Personalized Products:
-
Items that are made to your specifications or clearly personalized.
-
sanitary or intimate items:
-
Underwear, swimwear, and personal care items are included, unless unopened and unused.
-
Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
-
Approval:
- Refunds are issued after we receive and inspect the returned item.
-
Notification:
-
You will be notified by email about the approval or rejection of your refund.
-
-
Condition:
-
Items must comply with the return eligibility criteria stated in Section 3.
-
8.2 Refund Processing
-
Method:
-
Refunds will be issued to the original payment method used during purchase.
-
-
Time Frame:
-
-
Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
-
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
-
Condition Issues:
-
-
Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
-
-
Late Returns:
-
-
Items returned more than 30 days after delivery.
-
9. Exchanges
-
Eligibility:
-
-
We replace defective, damaged, or incorrect items.
-
-
Process:
-
-
To request an exchange, contact us at support@precisionperformances.com
-
-
Shipping Costs:
-
-
We cover return shipping for defective or incorrect items.
-
-
-
Customers are responsible for return shipping costs when returning items due to a change of mind.
-
10. Timelines
-
Return Window:
-
-
Returns must be reported and shipped within 7 days of receiving the product.
-
-
Return Processing:
-
-
Once we receive and inspect your returned item, we will process your refund within 7 business days.
-
-
Refund Period:
-
-
Once approved, the refund will be credited to your account within up to seven 7 business days.
-
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
-
Visit our FAQ page
-
Contact our Customer Service team:
-
-
Email: support@precisionperformances.com
-
-
-
Phone: (844)-513-6374
-
Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
Description
Total Gym GTS®
This item has been discontinued by our manufacturer but all future purchase of GTS now includes a FREE upgrade to the Elevate Encompass at no extra cost (Encompass valued at $4,195 with over 250 exercises and variations).
The Heritage Collection GTS® incline trainer is built to withstand the intense demands of seasoned athletes. Offering over 250 exercises, the Total Gym GTS® is a comprehensive workout machine that provides a full-body workout. Unlike typical gym equipment, the Total Gym GTS® utilizes a percentage of a person's body weight as resistance, offering a unique and effective training experience
Users work multiple muscle groups together for a complete workout that challenges proprioception and core stabilizers by integrating multi-plane movement and unrestricted range of motion in nearly every exercise.
* PRICE MATCH GUARANTEE. Call 844-513-6374 and let us know you are calling to Price Match on the Total Gym GTS. Please be prepared to direct our customer service associate to the ad or website that is displaying the current lower price you would like to match. We will then review and verify the price match request. Exclusions apply.
Item #: 5200-02
Benefits
Benefits for the individual exerciser:
- Short, efficient, full-body workout producing fast, observable, body-changing results
- Body sculpting – recruits core abdominal and back muscles in every exercise
- Increased strength and endurance
- Improved coordination and balance
- Weight and inch loss, improved BMI
- Increased metabolism
- Enhanced functional performance of daily activities and athleticism
- Cardio-endurance gains during resistance training
- Low impact, safe, complete back support.
Training applications and biomechanics:
- Closed-chain partial loading of the joints
- Work in all three cardinal planes plus multi-plane (3-D) movement
- Unrestricted range of motion
- Adjust cable-pulley force angles based on client size, girth, and training objective
- Train prime stabilizers & proprioception
- Activity-specific work hardening, including sports-specific movement
- Explosive plyometric training for upper & lower extremities
- Full body support, joint-friendly, non-compressive
- Over 200 exercises & variations
- Pilates evolved training & education
- Reliable tool for assessing lower body strength
- Full-spectrum of training DVDs available.
Features
- Adjustable glideboard promotes optimal spinal alignment during transverse movements and allows for new additional training variations.
- Automatic rail locks allow for explosive plyometric jumping.
- Hydraulic rail lift assists level changes and easy two-step folding.
- Multiple center-pulley attachment points, double arm-cable load and increased lower extremity ROM.
- LAT bars promote line-of-pull specificity for arm-cable exercises.
- Includes workout DVD.
- More than 250 exercises and variations from resistance training to Pilates.
- Resistance—1% to 62% of bodyweight.
Key Specs
- Unfolded: 106” x 38’ x 57” [L/W/H] (2.69 m x 0.96 m x 1.45 m)
- Folded: 20” x 38” x 57” [L/W/H] (0.51 m x 0.96 m x 1.45 m)
- Tubing: 1.7" x 3.2" Aluminum Extrusion (4.4cm x 8.1cm)
- Tower is all reinforced steel, silver powder coating with internal level locking mechanism
- User Weight: Rated to 350 lbs. body weight. (159 kg)
- Maximum Load Capacity: 500 lbs. (295 kg) Inclusive of glideboard
- User Height Limit: 6' 5" (2.0 meters)
- Glideboard: 16" x 48" (41 cm x 122 cm). 7 position Adjustable angles
- Rollers: Better Sealed precision ball bearings
- Pulleys: ABS plastic protective shield over a steel frame, Nylon roller with precision ball bearings
- Cables: 2000 lb. test (907.2 kg) nylon 12 coated steel aircraft cable
- Handles: Soft synthetic rubber Padded Handles with ABS swivel handle and nylon webbing for hammer grip action
- Frame & Rail Construction: Anodized Aluminum Rails with all connections reinforce by steel or forged aluminum
- Unit Weight: 180 lbs (82 Kg)
- Electrical: N/A
- Board Upholstery: Glideboard - Heavy-duty, Two-tone design, box stitched, tear-resistant vinyl
- Foam Padding: 1 1/2" (4 cm) high rebound, high density foam.
- Resistance Levels: 22 calibrated incline levels, with release lever to lock rails into place. 1% - 62% bodyweight
- Storage Capabilities: Hydraulic lift assists in folding. Folds and stores upright. Rolls in hand-truck fashion.
- Included Equipment: 7 position Adjustable Glideboard; Dynamic [unilateral/bilateral] Pulley System; Multi-point pulley attachment to tower; soft-grip LAT Bars with 7 pulley positions; Folding Foot Holder; Telescoping Squat Stand with 3 height positions and folding platform
- Rolling Range: 40" (1.0 meters)
Warranties & Shipping
- Frame - 5 years
- Parts - 1 year
- Upholstery - 6 months
- Warranties outside the US may vary. Contact your local authorized distributor for details.
- Shipping: Weight: 265 lbs (including pallet)
- Shipping Size: 60" x 30" x 25" (including pallet)
FAQs
How is the Total Gym GTS® implemented in gyms?
As a functional piece of equipment that enables the user to perform over 250 different exercises the award-winning Total Gym GTS® is a complete workout machine delivering a full-body workout.
How many exercises can you perform on a Total Gym GTS®?
You can perform over 250 exercises and variations. Here’s a link to our wide range of exercises.
Testimonials
"I received my Total Gym GTS® this morning and have to say, what a great piece of equipment! When we first spoke I shared that my interest in the unit was for personal home use. Given the price, I had high expectations. Honestly, it lived up to the billing and then some. I couldn't be happier. I love the quality of the engineering and the ease at which the unit folds and unfolds. The LAT bars and pulley clamps are just one of the many things I found impressive. The smoothness of the glideboard feels like silk and I was pleased at how solid the adjustable height levels feel when elevated to different settings. When the unit arrived, the first things I opened were the accessory boxes. I knew immediately I was going to be impressed given the quality of the finish and solid, durable feeling with each bar. The unit was packed very well and the ease of set up couldn't have been simpler."- Bob B.
"I got the Total Gym GTS® yesterday. Put it together last night. Worked out this morning. This model is worth every penny. The quality is fantastic. I like the engineering touches - no banging pull up bar with glide bench when you do squats, everything was well thought out. Really, really nice. I am very happy."- Doug, Phoenix, AZ
"We love GRAVITY. The best revenue generator at my club!" - Vander Schmatz, Horsham Athletic Club
"I like how versatile the Total Gym GTS® is. I enjoy teaching and participating in group workouts on the Total Gym GTS® because it’s an engaging piece of equipment, and the group makes it more fun. I think participants are surprised how effective and challenging the Total Gym GTS® is. The Total Gym GTS® gives our participants, that wouldn’t participate in strength or resistance training on their own, a great option to do so in a supervised group setting. Participants with different fitness levels can use it as a group because there are options for progressions/regressions and ability to increase/decrease tower height for resistance. I believe that by having the Total Gym GTS® machines we are making an impact on our student staff - it’s giving them a great option to train and teach in. They are able to provide a new element to their programming." - Auburn University trainer
"We love Total Gym! I have 5 Total Gym GTS® units in my clinic and the GRAVITY program has helped a ton of patients be fit and lose weight. It keeps them connected to our practice and adds a great option for our business."- David Browser, TexPTs
"The Total Gym GTS® allows participants to work at their own fitness level together in a larger group, so as an instructor, you can maximize the use of the machines by teaching in larger groups. The group dynamic is fun and inviting for women who do not want to strength train, but men are humbled when they use the machine for the first time and find out how challenging the group workout can be."- Auburn University Trainer
"We love our Total Gym GTS®. We use it for all levels of patients and exercise class participants. Our "bootcamp" exercisers get a great workout and love progressing the difficulty of their jump drills."- Eddie Benner, Advanced Rehabilitation & Health Specialists
"We have Total Gyms in all of our clinics. Big fans of the Total Gym GTS®. We use it for most of our patients. Very patient-friendly."- Americo Rodrigues, Integrated Rehab
"I love Total Gym GTS® and GRAVITY - our members say it changes their bodies: stronger, leaner and it's all fun. We recouped the cost of our Total Gym GTS's® in 6 months with our small group training."- Michele Melkerson, BB Fitness Studios
Videos
Folding the Total Gym GTS
Unfolding the Total Gym GTS
Total Gym Basic Demonstration
Delivery Information
Effective Date: 7/26/2025
1. Introduction
At Precision Performances ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy describes the terms and conditions governing the delivery of products purchased through our website, www.precisionperformances.com
2. Shipping Destinations
- Countries We Ship To:
- United States
- Future Expansion:
- We are actively expanding our shipping destinations. Please visit us regularly for the latest updates.
3. Shipping Costs
-
Domestic Shipping (United States)
- Standard Shipping: Free shipping for orders over $200
- Flat Rate Shipping: $15 flat rate for orders under $200
-
No Hidden Fees:
- All shipping costs are clearly calculated and shown at checkout, with no hidden fees.
4. Order Processing Time
-
Processing Time:
- Orders are processed within 1 business day (Monday to Sunday)
-
Order Cut-Off Time:
- Orders placed before 5 PM Central Time will start processing on the same day
-
Weekend and Holiday Orders:
- Orders made on weekends or public holidays will be handled and processed on the following business day.
5. Estimated Delivery Time
-
Domestic Shipping:
- Standard Shipping: 4-7 business days
- Expedited Shipping: 1-2 business days
- Notes:
- Estimated delivery times can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier related delays.
6. Shipping Methods and Carriers
- Reliable Carriers:
- We work with trusted carriers in the industry to guarantee your package is delivered securely.
- Domestic Carriers: USPS, FedEx, UPS
-
Shipment Tracking:
- Tracking information is included with every order and will be sent to you by email once your order has been shipped.
-
Insurance:
- All shipments are insured against loss or damage. If you experience any problems, please reach out to us immediately.
7. Order Tracking
- Tracking Information:
- After your order has been shipped, you will receive an email containing:
- Tracking Number
- Carrier Name
- Link to Track Your Package
- After your order has been shipped, you will receive an email containing:
-
How to Track Your Order:
- Visit https://precisionperformances.com/apps/track123 or the carrier's website.
- Enter your tracking number to view the status and estimated delivery date.
-
Assistance:
- If you have questions or need assistance with tracking, please contact our Customer Service
8. Delivery Issues
8.1 Delayed or Lost Packages
-
Delayed Delivery:
- If your package is delayed beyond the estimated delivery time, please contact us at suppport@precisionperformances.com or (844)-513-6374
-
Lost Packages:
- If your tracking information indicates that your package was delivered but you have not received it:
- Verify the shipping address provided.
- Check with neighbors or building management.
- Contact us for further assistance.
8.2 Damaged Packages
-
Reporting Damage:
- If your package arrives damaged:
- Note damage on the BOL before signing
- Take photos of the damaged packaging and items.
- Contact us within 7 business days at support@precisionperformances.com
- If your package arrives damaged:
-
Resolution:
- We will work with you to arrange a replacement or refund as appropriate.
9. Missing Items
-
Reporting Missing Items:
- If any items are missing from your order:
- Contact us within 7 business days of receiving your package.
- Provide your order number and details of the missing item(s).
-
Resolution:
- We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
-
Returns:
- Returns are accepted within 30 days of receiving your order.
-
Conditions for Returns:
- Items must be unused, undamaged, and in their original packaging.
- Certain items like custom or perishable goods may not be eligible for returns
- Return Shipping Costs:
- Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
- Company Responsibility: If the return is due to our error, we will cover the full return shipping costs.
-
Refunds:
- Refunds are processed within 7 business days after receiving the returned item.
- Refunds will be issued to the original payment method.
- For More Information:
- Please refer to our Refunds and Return Policy for detailed information.
11. Incorrect Address
-
Address Accuracy
- Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
-
Returned Packages:
- If a package is returned to us due to an incorrect address:
- We will contact you to arrange reshipment.
- Additional shipping charges may apply.
- If a package is returned to us due to an incorrect address:
12. Contact Information
If you have any questions or concerns about your shipment, feel free to contact us:
- Customer Service Email: support@precisionperformances.com
- Customer Service Phone: (844)-513-6374
-
11111 Drumadoon Dr Richmond Texas 77407
- Precision Performances
- 11111 Drumadoon Dr
- Richmond Texas 77407
- United States
Our customer service team is available Monday to Sunday, 9 AM to 9 PM CT.
13. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time, and any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.
Thank you for shopping with Precision Performances !
We value your business and are dedicated to delivering the first-class service you deserve.
Price Match Guarantee
Last Updated: 7/30/2025
We aim to offer competitive prices online. If you find a lower price at any another online retailer, let us know, and we’ll beat it. We want you to be assured that you're getting the best deal on your purchase.
Our 100% Price Match Guarantee is subject to the following conditions
- Promotions like rebates or buy-one-get-one-free offers are excluded.
- Price matching does not apply to discount, auction, or marketplace sites (e.g., eBay).
- The competitor must be an authorized retailer of the exact same item, including model and specifications.
- The price match will consider the item price, sales tax, and shipping costs.
-
Returns
Last Updated: 7/28/2025
1. Scope and Purpose
This Return and Refund Policy applies to all purchases made through the Precision Performances website located at www.precisionperformances.com ("Website").
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
-
Email: support@precisionperformances.com
-
Phone: (844)-513-6374
-
Address: 11111 Drumadoon Dr Richmond Texas 77407
Hours: [Monday–Sunday, 9AM-9PM CT
3. Return Eligibility
Customers in the United States may cancel their purchase and return the product within 30 days of receipt without needing to provide a reason, subject to the conditions below.
3.1 Conditions for Return
-
Unused and Undamaged: The item must be unused, undamaged, and in the same condition as when you received it.
-
Original Packaging: The item must be in its original packaging with all labels and tags intact.
Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
To initiate a return:
-
Contact Customer Service:
-
Email us at support@precisionperformances.com or call (844)-513-6374 within 30 days of receiving your order.
-
Provide your order number and a detailed reason for the return.
-
Return Authorization:
-
Once we review your request, we will send detailed return instructions and, if needed, a Return Merchandise Authorization (RMA) number.
4.2 Preparing Your Return
-
Package the Item Safely:
-
Pack the item securely in its original packaging.
-
Make sure to include all accessories, manuals, and any free gifts.
-
Include Documentation:
-
Add the return authorization form along with any required supporting documents or images.
-
Attach Shipping Label:
-
Download and print the return shipping label provided in our email.
-
Affix the label to the outside of the package.
4.3 Shipping the Return
-
Shipping Method:
-
Use either FedEx, UPS or USPS
4.3 Shipping the Return
-
Ship the package within 7 days of receiving the return authorization.
-
Use a trackable shipping method to ensure your package arrives safely.]
Return Window:
-
Ship the item within 7 days after receiving the return authorization.
5. Return Shipping Costs
-
Customer Responsibility:
-
All return shipping costs must be paid by the customer.
-
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
Eligibility:
-
Items must be unused, undamaged, and returned in their original packaging.
-
Return request must be made within 30 days of receipt.
Refund:
-
A refund will be issued to the original payment method, minus a %25 restocking fee.
6.2 Defective or Damaged Goods
Notification:
-
Contact us within 48 hours of receiving the item.
Documentation:
-
Please provide photos or videos showing the defect or damage.
Resolution:
-
We will provide a replacement or a full refund, covering return shipping costs.
6.3 Incorrect Product Received
Notification:
- Inform us immediately upon receipt.
Resolution:
-
We will cover the return of the incorrect item and make sure you get the correct product.
6.4 Product Never Arrived
Notification:
-
Reach out to us if your product hasn’t arrived by the estimated delivery date.
Resolution:
-
We will initiate an investigation with the carrier.
-
If the product is confirmed lost, we will provide a full refund or send a replacement.
6.5 Order Cancellation
Before Shipment:
-
You may cancel your order for a full refund if it hasn’t been shipped yet.
After Shipment:
-
If the order has shipped, please follow the return process once you receive the product.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
-
Custom or Personalized Products:
-
Items that are made to your specifications or clearly personalized.
-
sanitary or intimate items:
-
Underwear, swimwear, and personal care items are included, unless unopened and unused.
-
Gift Cards and Downloadable Software Products
8. Refunds
8.1 Refund Conditions
-
Approval:
- Refunds are issued after we receive and inspect the returned item.
-
Notification:
-
You will be notified by email about the approval or rejection of your refund.
-
-
Condition:
-
Items must comply with the return eligibility criteria stated in Section 3.
-
8.2 Refund Processing
-
Method:
-
Refunds will be issued to the original payment method used during purchase.
-
-
Time Frame:
-
-
Depending on your bank or credit card issuer, the refund may take up to 7 days to appear in your account.
-
8.3 Partial Refunds
Partial refunds may be granted in certain situations:
-
Condition Issues:
-
-
Items that are damaged, missing parts, or not in original condition for reasons not caused by our error.
-
-
Late Returns:
-
-
Items returned more than 30 days after delivery.
-
9. Exchanges
-
Eligibility:
-
-
We replace defective, damaged, or incorrect items.
-
-
Process:
-
-
To request an exchange, contact us at support@precisionperformances.com
-
-
Shipping Costs:
-
-
We cover return shipping for defective or incorrect items.
-
-
-
Customers are responsible for return shipping costs when returning items due to a change of mind.
-
10. Timelines
-
Return Window:
-
-
Returns must be reported and shipped within 7 days of receiving the product.
-
-
Return Processing:
-
-
Once we receive and inspect your returned item, we will process your refund within 7 business days.
-
-
Refund Period:
-
-
Once approved, the refund will be credited to your account within up to seven 7 business days.
-
11. Legal Rights
This Return and Refund Policy does not limit or affect any statutory rights you may have under applicable law.
14. Questions and Support
For more information, please:
-
Visit our FAQ page
-
Contact our Customer Service team:
-
-
Email: support@precisionperformances.com
-
-
-
Phone: (844)-513-6374
-
Note: By placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Return and Refund Policy.
Precision Performances
support@precisionpeformances.com
(844)-513-6374
11111 Drumadoon Dr Richmond Texas 77407
Related Products
